ISSN: 1741-0401
Previously published as: Work Study
Online from: 2004
Subject Area: Performance Management and Measurement
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| Article Id: | Article Information: |
|---|---|
| 1641819 | Lives in the balance: an analysis of the balanced scorecard (BSC) in healthcare organizations Bruce Gurd, Tian Gao (pp. 6 - 21) Keywords: Balanced scorecard, Health services Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (95kb) ] | Reprints & permissions |
| 1641820 | “Mind the gap, please”: Using public value theory to examine executive take-up of results-based management David Try (pp. 22 - 36) Keywords: Performance management, Public sector organizations Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (332kb) ] | Reprints & permissions |
| 1641821 | Service delivery by local government employees post- the implementation of NPM: A social capital perspective Yvonne Brunetto, Rod Farr-Wharton (pp. 37 - 56) Keywords: Communication processes, Customer satisfaction, Employee relations, Local government, Social capital Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (257kb) ] | Reprints & permissions |
| 1641822 | Intangible resources as performance drivers in European hospitals Krystin Zigan, Fraser Macfarlane, Terry Desombre (pp. 57 - 71) Keywords: Hospitals, Intangible assets, Performance measures Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (98kb) ] | Reprints & permissions |
| 1641823 | A comparative assessment of performance and productivity of health centres in Seychelles Joses M. Kirigia, Ali Emrouznejad, Rui Gama Vaz, Henry Bastiene, Jude Padayachy (pp. 72 - 92) Keywords: Community health centres, Performance measures, Productivity rates, Seychelles Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (165kb) ] | Reprints & permissions |
| 1641824 | Green productivity: moving the agenda Tom Tuttle, John Heap (pp. 93 - 106) Keywords: Business performance, Environmental management, Sustainable development Article type: Viewpoint Please login | Abstract & purchase [ HTML & PDF (146kb) ] | Reprints & permissions |
| 1641825 | What is the role of academic institutions for the future development of Six Sigma? Jiju Antony (pp. 107 - 110) Keywords: Process management, Quality, Six sigma Article type: Viewpoint Please login | Abstract & purchase [ HTML & PDF (45kb) ] | Reprints & permissions |
| Article Id: | Article Information: |
|---|---|
| 1641827 | Good or bad? Please login | Abstract & purchase [ HTML ] |
| 1641828 | Global cropping Please login | Abstract & purchase [ HTML ] |
| 1641829 | Union gains Please login | Abstract & purchase [ HTML ] |
| 1641830 | Proof! Please login | Abstract & purchase [ HTML ] |
| 1641831 | Go to Luxembourg Please login | Abstract & purchase [ HTML ] Editorial |
| 1641826 | Editorial Zoe Radnor, John Heap Diary of events |
| 1641832 | Diary of events Please login | Abstract & purchase [ HTML ] |