Online from: 2007
Subject Area: Industry and Public Sector Management
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|Title:||E-participation readiness of Austrian municipalities|
|Author(s):||Johann Höchtl, (Department of Governance and Public Administration, Centre for e-Government, Danube-University Krems, Krems, Austria), Peter Parycek, (Department of Governance and Public Administration, Centre for e-Government, Danube-University Krems, Krems, Austria), Michael Sachs, (Department of Governance and Public Administration, Centre for e-Government, Danube-University Krems, Krems, Austria)|
|Citation:||Johann Höchtl, Peter Parycek, Michael Sachs, (2011) "E-participation readiness of Austrian municipalities", Transforming Government: People, Process and Policy, Vol. 5 Iss: 1, pp.32 - 44|
|Keywords:||Austria, Citizen participation, Communication technologies, Surveys|
|Article type:||Research paper|
|DOI:||10.1108/17506161111114635 (Permanent URL)|
|Publisher:||Emerald Group Publishing Limited|
Purpose – The purpose of this paper is to depict the present situation of e-participation initiatives of Austrian municipalities and derives recommendations to further enhance the e-participation sophistication level.
Design/methodology/approach – The findings are based on hypotheses we verified against a dataset obtained from an electronic survey among all Austrian municipalities, conducted in 2008.
Findings – The technical basis for e-participation in Austria is well developed, yet accessibility of municipal web sites and the phrasing of information leaves space for improvement. E-participation in Austria is still in a nascent state and requires the convergence of technical, political, legal and socio-economic factors, which has not yet fully arrived at the municipal level.
Research limitations/implications – The raw material of the survey did not allow a qualitative assessment of e-services.
Practical implications – Change of law and reconsideration of opening hierarchical structures.
Social implications – Recommendations of implementing e-participation on municipal level.
Originality/value – Owing to the broad fragmentation of e-government strategies and relevant regulations, the detailed results of the survey are only of limited use for comparability to other surveys in this domain. The identified factors for e-accessibility and the derived measures for e-participation thereupon are a new approach and will help further research and surveys to define an e-participation assessment framework.
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