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Journal cover: International Journal of Islamic and Middle Eastern Finance and Management

International Journal of Islamic and Middle Eastern Finance and Management

ISSN: 1753-8394

Online from: 2008

Subject Area: Accounting and Finance

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Table of contents:
Volume 4 issue 4

Published: 2011, Start page: p280

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Articles
Article Id: Article Information:
17004048 Employees' perspective of organizational service quality orientation: Evidence from Islamic banking industry
M. Ishaq Bhatti, M. Zafarullah, Hayat M. Awan, Khuram S. Bukhari (pp. 280 - 294)
Keywords: Banks, Conventional banks with IBBs, Customer services quality, Employee training, Islam, Islamic banks, Organizational service orientation, Pakistan, Product knowledge
Article type: Research paper
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17003964 Determinants of customer satisfaction in Islamic banking: evidence from Iran
Mehrdad Estiri, Farshid Hosseini, Hamidreza Yazdani, Hooman Javidan Nejad (pp. 295 - 307)
Keywords: Banking, Customer satisfaction, Customer services quality, Iran, Islam, Islamic banking, Middle East, Service delivery quality, Value proposition quality
Article type: Research paper
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17004076 Organizational climate and turnover in Islamic banking in the UAE
Abubakr M. Suliman, Hanan Al Obaidli (pp. 308 - 324)
Keywords: Banks, Corporate climate, Employees turnover, Innovation, Islam, Islamic banks, Middle East, Organizational justice, United Arab Emirates, Work conditions
Article type: Research paper
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17004054 The assessment of e-banking readiness in Jordan
Loay Salhieh, Jamal Abu-Doleh, Nada Hijazi (pp. 325 - 342)
Keywords: Assessing E-readiness, Bankers' perception, Banks, E-banking, E-banking services, Electronic commerce, IT infrastructure, Jordan, Services, Virtual banking
Article type: Research paper
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17003968 An empirical study on banks' clients' sensitivity towards the adoption of Arabic terminology amongst Islamic banks
Amirul Afif Muhamat, Mohamad Nizam Jaafar, Norfaridah binti Ali Azizan (pp. 343 - 354)
Keywords: Arabic terminology, Banking, Branding, Customer relations, Ethical banking, Financial services, Islam, Islamic banking, Language, Malaysia
Article type: Research paper
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Editorial

Article Id: Article Information:
17004111 Editor’s notes
M. Kabir Hassan
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