The TQM Journal

ISSN: 1754-2731
Previously published as: The TQM Magazine

Online from: 2008

Subject Area: Managing Quality

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Table of contents:
Volume 20 issue 4

Published: 2008, Start page: p290
Special Issue: Special edition on: kansei/affective engineering design

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Article Id:	Article Information:
1732640	Perspectives and the new trend of Kansei/affective engineering Mitsuo Nagamachi (pp. 290 - 298) Keywords: Consumer behaviour, Customer satisfaction, Japan, Product design, Product development Article type: Conceptual paper Please login \| Abstract & purchase [ HTML & PDF (219kb) ] \| Reprints & permissions
1732641	Kansei/affective engineering design: A methodology for profound affection and attractive quality creation Jens J. Dahlgaard, Simon Schütte, Ebru Ayas, Su Mi Dahlgaard-Park (pp. 299 - 311) Keywords: Chocolate, Marketing, Product attributes, Product design Article type: Research paper Please login \| Abstract & purchase [ HTML & PDF (280kb) ] \| Reprints & permissions
1732642	Customer experience management: Influencing on human Kansei to management of technology Shin'ya Nagasawa (pp. 312 - 323) Keywords: Critical success factors, General management, Japan, Product development, Project management Article type: General review Please login \| Abstract & purchase [ HTML & PDF (154kb) ] \| Reprints & permissions
1732643	Kansei engineering approach for total quality design and continuous innovation Antonio Lanzotti, Pietro Tarantino (pp. 324 - 337) Keywords: Customer satisfaction, Design and development, Product development, Total quality management Article type: Research paper Please login \| Abstract & purchase [ HTML & PDF (208kb) ] \| Reprints & permissions
1732644	An e-commerce site for gift flower arrangements that fit kansei and social manners Keiko Ishihara, Ryo Nakagawa, Shigekazu Ishihara, Mitsuo Nagamachi (pp. 338 - 347) Keywords: Botany, Culture, Electronic commerce, Horticulture, Japan, Social values Article type: Research paper Please login \| Abstract & purchase [ HTML & PDF (256kb) ] \| Reprints & permissions
1732645	Effect of smartphone aesthetic design on users' emotional reaction: An empirical study Parul Nanda, Jeff Bos, Kem-Laurin Kramer, Catharine Hay, Jennifer Ignacz (pp. 348 - 355) Keywords: Clothing and accessories, Consumer behaviour, Mobile communication systems, Product design Article type: Research paper Please login \| Abstract & purchase [ HTML & PDF (288kb) ] \| Reprints & permissions
1732646	Multi-modal visual experience of brand-specific automobile design Anders Warell (pp. 356 - 371) Keywords: Automotive industry, Brand image, Customer satisfaction, Marketing strategy Article type: Research paper Please login \| Abstract & purchase [ HTML & PDF (263kb) ] \| Reprints & permissions
1732647	Kansei engineering toolkit for the packaging industry Cathy Barnes, Tom Childs, Brian Henson, Stephen Lillford (pp. 372 - 388) Keywords: Brand management, Linguistics, Packaging, Product design, Semantics Article type: Case study Please login \| Abstract & purchase [ HTML & PDF (442kb) ] \| Reprints & permissions
1732648	Affective design of waiting areas in primary healthcare Ebru Ayas, Jörgen Eklund, Shigekazu Ishihara (pp. 389 - 408) Keywords: Affective psychology, Community health centres, Design, Health services sector, Rooms Article type: Research paper Please login \| Abstract & purchase [ HTML & PDF (336kb) ] \| Reprints & permissions

Guest editorial

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1732649	Guest editorial Jens J. Dahlgaard Abstract \| View HTML

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Table of contents:Volume 20 issue 4

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Volume 20 issue 4