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Journal cover: The TQM Journal

The TQM Journal

ISSN: 1754-2731
Previously published as: The TQM Magazine

Online from: 2008

Subject Area: Managing Quality

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Table of contents:
Volume 21 issue 1

Published: 2009, Start page: p6

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Articles
Article Id: Article Information:
1766741 ISO 13485:2003: Implementation reference model from the Malaysian SMEs medical device industry
Izatul Hamimi Abdul Razak, Shahrul Kamaruddin, Ishak Abdul Azid, Indra Putra Almanar (pp. 6 - 19)
Keywords: Malaysia, Medical equipment, Quality management, Quality standards, Risk management, Small to medium-sized enterprises
Article type: Research paper
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1766742 Assessing performance of management institutions: An application of data envelopment analysis
Roma Mitra Debnath, Ravi Shankar (pp. 20 - 33)
Keywords: Business schools, Data analysis, India, Management training, Performance measures, Resource efficiency
Article type: Research paper
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1766743 Applying QFD to develop a training course for clothing merchandisers
Catherine Y.P. Chan, G. Taylor, W.C. Ip (pp. 34 - 45)
Keywords: Clothing, Quality function deployment, Training
Article type: Case study
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1766744 Self-assessment of TQM practices: a case analysis
V. Arumugam, Hiaw Wei Chang, Keng-Boon Ooi, Pei-Lee Teh (pp. 46 - 58)
Keywords: Business performance, Self assessment, Total quality management
Article type: Case study
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1766745 An initial survey on the use of costs of quality programmes in telecommunications
Maria Arvaiova, Elaine M. Aspinwall, David S. Walker (pp. 59 - 71)
Keywords: Costs, Quality programmes, Quality programmes, Surveys, Telecommunications, United Kingdom
Article type: Research paper
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1766746 Quality performance measurement practices in manufacturing companies
Ali Uyar (pp. 72 - 86)
Keywords: Financial management, Manufacturing industries, Quality management, Turkey
Article type: Research paper
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1766747 Problems, success factors and benefits of QCs implementation: a case of QASCO
Salaheldin Ismail Salaheldin (pp. 87 - 100)
Keywords: Critical success factors, Qatar, Quality circles
Article type: Research paper
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Editorial

Article Id: Article Information:
1766748 The TQM philosophy and the economic downturn
Alex Douglas
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