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Benchmarking

An International Journal

ISSN: 1463-5771

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Unique Attributes

The first journal to examine a radical business process that is revolutionizing established practice and performance.

Topicality

Benchmarking is big news for companies committed to total quality programmes. Its enthusiastic reception by many prominent business figures has created high levels of interest in a technique which promises big rewards for co-operating partners. Yet, like total quality itself, it must be understood in its proper context, and implemented single mindedly if it is to be effective - this journal helps companies to decide if benchmarking is right for them, and shows them how to go about it successfully.

Key Benefits

The journal is designed as both a study of techniques and a practical manual, so that companies acquire important background knowledge as well as the information they need to instigate their own benchmarking programme. Its content is overseen and written by a distinguished international editorial board and demonstrates a broad understanding of all the issues involved.

Key Journal Audiences

• Academics and students studying quality and related areas
• Consultants to organizations looking at total quality
• Senior company personnel in business and industry responsible for the development and managing of total quality programmes

Coverage

• Benchmarking as part of total quality
• Case histories
• Practical applications
• Research reports
• Test scenarios
• The theory of benchmarking

BIJ is Indexed and Abstracted in:

• Emerald Management Reviews
• Cabell's Dictionary of Publishing Opportunities in Management and Marketing
• Scopus

Benchmarking is available as part of an online subscription to the Emerald Managing Quality Subject Collection. For more information, please email collections@emeraldinsight.com.

This journal is a member of and subscribes to the
principles of the Committee on Publication Ethics.