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Reference Services Review (RSR) is a quarterly, refereed, international journal dedicated to the enrichment of reference knowledge and the advancement of reference and library user services.
RSR covers all aspects of reference and library user services, including reference, instruction, and user service design, delivery, management and assessment; marketing and communication; user populations; electronic services; virtual reference services; cooperative reference services; existing and emerging technologies and their intersection with service design and delivery; service forecasting; standards, guidelines and best practices; performance of reference and user services providers; and professional competencies for reference and user services librarians.
RSR prepares its readers to understand key trends and to respond to critical challenges affecting reference functions, instructional services and the information needs of library users. RSR contributors draw on current research and practice; their own considerable expertise, experience and perspectives; and the expertise of their home communities to identify issues, practices and technologies that are relevant to service design, delivery, management and assessment.
RSR articles include research papers, technical papers, conceptual papers, case studies, literature reviews, and reviews of previously published research on a wide number of topics. Commentary, including point/counterpoint articles, is also welcome. Mini theme and theme issues support the more detailed exploration of topics. A diverse mix of authors and contributors enhance the journal’s value, as does an international team of editorial advisors.
Reference Services Review is available as part of an online subscription to the Emerald Library Studies eJournals Collection. For more information, please email firstname.lastname@example.org or visit the Emerald Library Studies eJournals Collection page.
This journal is a member of and subscribes to the
principles of the Committee on Publication Ethics.