How to order

Before ordering, please read our terms and conditions of sale.

Payment
Subscription orders and enquiries
Single issues and back volumes
Purchasing individual articles

When placing an order with Emerald, we would greatly appreciate it if you could provide the following information:

Invoice/agent address
Subscriber and delivery address
Journal name
Volume number and year of publication
Emerald reference number (if a renewal)
Total value (if unsure, please confirm the price with Emerald first)

All subscription agents please note that before we can process any orders, we require your customer’s full organization name and address.

Payment terms

All invoices must be paid within 28 days. Subscriptions are payable annually in advance. No online access will be available, nor will print issues be dispatched until payment is received.

If you subscribe direct through Emerald, your payment should be sent to our UK office at the address below. If your subscription is held via a subscription agent, please contact them with regards to your order.

Subscriptions are payable annually in advance, and can be made via the following methods:-

Cheques

Payment can be made by cheque or drafts made payable to Emerald Group Publishing Limited, and marked for the attention of the Subscriptions Department.

Credit Card

Emerald can accept payments via Visa, MasterCard, Diners’ Club or American Express.

If you would like to pay via credit card, please quote your card number, expiry date, 3 digit security code (located on the back of you card) and card holder’s name.

However, in case there are any problems with your order, please also include a contact email address or telephone number.

Kindly note: all payments made by credit card, will be converted to Sterling using the exchange rate prevailing at the time of transaction.

Bank Transfer

Payment may also be made via Bankers Automated Clearing Services (BACS). Our bank details are:

Barclays Bank plc,
10 Market Street, Bradford, BD1 1NR, England

Account Name: Emerald Group Publishing Limited

Additional bank account details
Currency	Account Number	Additional Information
GBP	40508470	Sort Code: 20-11-81
		IBAN: GB78 BARC 201181 40508470
		SWIFT/BIC: BARCGB22
USD	87855777	IBAN: GB48 BARC 201181 87855777
		SWIFT/BIC: BARCGB22
AUD	78583077	IBAN: GB31 BARC 201181 78583077
		SWIFT/BIC: BARCGB22
EURO	79384844	IBAN: GB06 BARC 201181 79384844
		SWIFT/BIC: BARCGB22

To avoid confusion when paying via BACS, please send your remittance advice quoting our account reference or invoice number direct to the Subscriptions Department at the UK address below.

VAT

Value Added Tax (VAT) at the applicable rate is due on print issues delivered within the EU and electronic services provided to customers located within the EU. For non-UK customers providing a valid EC VAT number or exemption certificate, VAT may be zero rated provided delivery is to a non-UK address or services provided to a non-UK customer.

Subscription orders and enquiries

Orders and queries should be sent to our UK head office in the first instance, however, should you prefer you can also contact our offices worldwide:

United Kingdom, Europe and rest of the world:

Emerald Group Publishing Limited
Subscriptions Department
Howard House
Wagon Lane
Bingley
United Kingdom
BD16 1WA

Tel: + 44 (0)1274 785 281
Fax: + 44 (0)1274 785 200
Email: subscriptions@emeraldinsight.com

Offices worldwide

View details of our worldwide offices.

Single issues and back volumes

Single issues and back volumes published within the last year are available for purchase while stocks last and are charged at the year of publication’s rate. Please note that we would require pre-payment for any single or back issue orders.

For more information about the availability of single and back issues, please contact the subscriptions department

Selected special issues and content can also be puchased online through the Emerald Shop

Hard copy print backsets, back volumes and back issues of volumes prior the the current and previous year can be ordered from:

PSC
11 Main Street
Germantown
New York, NY 12526
USA

Tel: + 1 518 537 4700
Fax: + 1 518 537 5899
Email: psc@periodicals.com

View backstock information on all Emerald titles.

Purchasing individual articles

All article purchases must be made online via credit card. For details of how to purchase an article, please download our Article Purchasing Guide