International Journal of Public Sector ManagementTable of Contents for International Journal of Public Sector Management. List of articles from the current issue, including Just Accepted (EarlyCite)https://www.emerald.com/insight/publication/issn/0951-3558/vol/37/iss/2?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestInternational Journal of Public Sector ManagementEmerald Publishing LimitedInternational Journal of Public Sector ManagementInternational Journal of Public Sector Managementhttps://www.emerald.com/insight/proxy/containerImg?link=/resource/publication/journal/09a4ffaaf984ce0100eb9c22b987d5c4/urn:emeraldgroup.com:asset:id:binary:ijpsm.cover.jpghttps://www.emerald.com/insight/publication/issn/0951-3558/vol/37/iss/2?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestAbolishing the Act on System of Choice in Swedish eldercare: on arguments and replacements in the municipalitieshttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-04-2023-0128/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestSince 2009 Swedish municipalities may apply the Act on System of Choice (LOV) in, among other things, eldercare. About half of the 290 Swedish municipalities have chosen this within home-care services for older citizens, thus creating conditions for a welfare mix where private and public providers compete. Some of these municipalities later made decisions to abolish LOV. This article aims to analyse the arguments put forward by municipal politicians to abolish LOV and discusses if the case of abandoning LOV represents a case of re-municipalization. Qualitative method was used to analyse decision protocols and media materials from 20 Swedish municipalities that had abolished LOV in home-care services. The article shows that politics and ideology seem to have only a limited significance in abolishing LOV. The most important arguments found in the empirical materials were instead pragmatic and related to the transaction costs: in smaller municipalities about the weak position of private providers and in larger municipalities about reported cases of welfare crime and extensive needs to control and review. In smaller municipalities, LOV was replaced by public monopoly and in larger municipalities by other types of procurements. With its focus on eldercare in party-dominated municipalities, the article adds knowledge to the literature on drivers of re-municipalization but also discusses possible delimitations of the concept of re-municipalization.Abolishing the Act on System of Choice in Swedish eldercare: on arguments and replacements in the municipalities
David Feltenius, Jessika Wide
International Journal of Public Sector Management, Vol. 37, No. 2, pp.141-158

Since 2009 Swedish municipalities may apply the Act on System of Choice (LOV) in, among other things, eldercare. About half of the 290 Swedish municipalities have chosen this within home-care services for older citizens, thus creating conditions for a welfare mix where private and public providers compete. Some of these municipalities later made decisions to abolish LOV. This article aims to analyse the arguments put forward by municipal politicians to abolish LOV and discusses if the case of abandoning LOV represents a case of re-municipalization.

Qualitative method was used to analyse decision protocols and media materials from 20 Swedish municipalities that had abolished LOV in home-care services.

The article shows that politics and ideology seem to have only a limited significance in abolishing LOV. The most important arguments found in the empirical materials were instead pragmatic and related to the transaction costs: in smaller municipalities about the weak position of private providers and in larger municipalities about reported cases of welfare crime and extensive needs to control and review. In smaller municipalities, LOV was replaced by public monopoly and in larger municipalities by other types of procurements.

With its focus on eldercare in party-dominated municipalities, the article adds knowledge to the literature on drivers of re-municipalization but also discusses possible delimitations of the concept of re-municipalization.

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Abolishing the Act on System of Choice in Swedish eldercare: on arguments and replacements in the municipalities10.1108/IJPSM-04-2023-0128International Journal of Public Sector Management2023-12-13© 2023 David Feltenius and Jessika WideDavid FelteniusJessika WideInternational Journal of Public Sector Management3722023-12-1310.1108/IJPSM-04-2023-0128https://www.emerald.com/insight/content/doi/10.1108/IJPSM-04-2023-0128/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 David Feltenius and Jessika Widehttp://creativecommons.org/licences/by/4.0/legalcode
Fostering innovative behaviours of public sector employees: the potency of innovation-based HR practices, risk propensity and error tolerancehttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-08-2023-0242/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestAlthough the innovative behaviour of public employees is critical for the creation of public value and meeting of public interests, the authors are uncertain about the role of the human resource (HR) system in affecting individual behaviour as past studies tended to discuss innovation at the organisational level of analysis. Based on corporate human resource management (HRM) literature, the authors draw from the ability-motivation-opportunity (AMO) model to examine the influence of innovation-based HR practices on work-related risk propensity and innovative behaviour and the moderating role of perceived error tolerance of public sector organisations. Dyadic data were collected from supervisors and their subordinates in various public sector organisations in the UAE. The authors collected valid responses from 100 managers and 200 employees. This study's findings demonstrate that the HR system in the public sector shapes employees' behaviour at the individual level of analysis, consistent with the corporate HRM literature. The authors reveal that innovation-based HR practices significantly promote employees' innovative work behaviour because they trigger their inclination and disposition to take risks. Furthermore, the authors provide evidence that such risk-taking propensity at work is heightened under the conditions of a high level of error tolerance by the organisational management. This study's findings point out the importance of implementing innovation-based HR practices, such as recruitment, reward and training, to drive public sector employees' innovative work behaviour as they could galvanise their risk-taking propensity and, subsequently, innovative behaviour. Public sector managers also need to develop an innovation culture tolerant toward employees' mistakes to further foster employees' work innovativeness. Policy wise, this study's findings could be integrated into the national innovation strategy to drive the national growth in the UAE. This study sheds light on the drivers behind innovative behaviour among public employees, which is a less researched area, especially in a non-Western context.Fostering innovative behaviours of public sector employees: the potency of innovation-based HR practices, risk propensity and error tolerance
Ohoud AlMunthiri, Shaker Bani-Melhem, Faridahwati Mohd-Shamsudin, Muhammad Mustafa Raziq
International Journal of Public Sector Management, Vol. 37, No. 2, pp.159-182

Although the innovative behaviour of public employees is critical for the creation of public value and meeting of public interests, the authors are uncertain about the role of the human resource (HR) system in affecting individual behaviour as past studies tended to discuss innovation at the organisational level of analysis. Based on corporate human resource management (HRM) literature, the authors draw from the ability-motivation-opportunity (AMO) model to examine the influence of innovation-based HR practices on work-related risk propensity and innovative behaviour and the moderating role of perceived error tolerance of public sector organisations.

Dyadic data were collected from supervisors and their subordinates in various public sector organisations in the UAE. The authors collected valid responses from 100 managers and 200 employees.

This study's findings demonstrate that the HR system in the public sector shapes employees' behaviour at the individual level of analysis, consistent with the corporate HRM literature. The authors reveal that innovation-based HR practices significantly promote employees' innovative work behaviour because they trigger their inclination and disposition to take risks. Furthermore, the authors provide evidence that such risk-taking propensity at work is heightened under the conditions of a high level of error tolerance by the organisational management.

This study's findings point out the importance of implementing innovation-based HR practices, such as recruitment, reward and training, to drive public sector employees' innovative work behaviour as they could galvanise their risk-taking propensity and, subsequently, innovative behaviour. Public sector managers also need to develop an innovation culture tolerant toward employees' mistakes to further foster employees' work innovativeness. Policy wise, this study's findings could be integrated into the national innovation strategy to drive the national growth in the UAE.

This study sheds light on the drivers behind innovative behaviour among public employees, which is a less researched area, especially in a non-Western context.

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Fostering innovative behaviours of public sector employees: the potency of innovation-based HR practices, risk propensity and error tolerance10.1108/IJPSM-08-2023-0242International Journal of Public Sector Management2023-12-18© 2023 Emerald Publishing LimitedOhoud AlMunthiriShaker Bani-MelhemFaridahwati Mohd-ShamsudinMuhammad Mustafa RaziqInternational Journal of Public Sector Management3722023-12-1810.1108/IJPSM-08-2023-0242https://www.emerald.com/insight/content/doi/10.1108/IJPSM-08-2023-0242/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
Public procurement research: a bibliometric analysishttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-07-2022-0157/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThe literature on public procurement (PP) has increased significantly in recent years, and, to date, several reviews have been conducted to study this relevant subject. Nevertheless, a bibliometric analysis of the PP knowledge domain is still missing. To fill this knowledge gap, a bibliometric review is carried out to investigate the current state of PP research. A total of 640 journal articles are selected from the Scopus database for the final analysis. The performance indicators of the literature are identified and explained through bibliometric analysis. Furthermore, the conceptual and intellectual structures are studied through a keyword co-occurrence network and bibliographic coupling. The results of the review indicate that PP research has increased significantly in recent years. The top ten most productive journals, countries, authors and academic institutions are identified. The findings from the keyword co-occurrence network reveal six main research themes including innovation, corruption and green public procurement (GPP). By applying bibliographic coupling, the focus of PP research revolves around seven thematic areas: GPP, corruption, the role of small and medium-sized enterprises (SMEs) in PP, electronic PP, innovation, labour standards and service acquisition. The research potential of each thematic area is evaluated using a model based on maturity and recent attention (RA). To the best of the authors' knowledge, this is the first study to successfully organise, synthesise and quantitatively analyse the development of the PP domain amongst a large number of publications on a large time scale.Public procurement research: a bibliometric analysis
Abderahman Rejeb, Karim Rejeb, Andrea Appolloni, Stefan Seuring
International Journal of Public Sector Management, Vol. 37, No. 2, pp.183-214

The literature on public procurement (PP) has increased significantly in recent years, and, to date, several reviews have been conducted to study this relevant subject. Nevertheless, a bibliometric analysis of the PP knowledge domain is still missing. To fill this knowledge gap, a bibliometric review is carried out to investigate the current state of PP research.

A total of 640 journal articles are selected from the Scopus database for the final analysis. The performance indicators of the literature are identified and explained through bibliometric analysis. Furthermore, the conceptual and intellectual structures are studied through a keyword co-occurrence network and bibliographic coupling.

The results of the review indicate that PP research has increased significantly in recent years. The top ten most productive journals, countries, authors and academic institutions are identified. The findings from the keyword co-occurrence network reveal six main research themes including innovation, corruption and green public procurement (GPP). By applying bibliographic coupling, the focus of PP research revolves around seven thematic areas: GPP, corruption, the role of small and medium-sized enterprises (SMEs) in PP, electronic PP, innovation, labour standards and service acquisition. The research potential of each thematic area is evaluated using a model based on maturity and recent attention (RA).

To the best of the authors' knowledge, this is the first study to successfully organise, synthesise and quantitatively analyse the development of the PP domain amongst a large number of publications on a large time scale.

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Public procurement research: a bibliometric analysis10.1108/IJPSM-07-2022-0157International Journal of Public Sector Management2024-01-03© 2023 Abderahman Rejeb, Karim Rejeb, Andrea Appolloni and Stefan SeuringAbderahman RejebKarim RejebAndrea AppolloniStefan SeuringInternational Journal of Public Sector Management3722024-01-0310.1108/IJPSM-07-2022-0157https://www.emerald.com/insight/content/doi/10.1108/IJPSM-07-2022-0157/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Abderahman Rejeb, Karim Rejeb, Andrea Appolloni and Stefan Seuringhttp://creativecommons.org/licences/by/4.0/legalcode
Policy mechanisms for interlocal service delivery: management perspectives in the USA and Norwayhttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-03-2023-0092/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThis study comparatively examines the collaborative policy mechanisms for interlocal cooperation (ILC) utilized by municipal managers in Nebraska, USA, and Norway. The research addresses differences in ILC, factors of national setting and implications for ILC management in public service delivery. Over a seven-year period, the researchers collected data from 16 communities in the two countries to observe perceptions and usages of ILC. Using a policy tools theoretical framework, the authors apply a typology of collaborative mechanisms for comparative analysis. The findings suggest that institutional orientations in the USA and Norwegian systems of government affect managerial approaches to collaborative service delivery, namely the operationalization of local governments within federal and unitary structures may influence perceptions toward the formality and specificity of ILC policy mechanisms. This study offers further understanding of ILC mechanisms for public sector management. Theoretical and practical implications of ILC in a comparative international context of governmental systems for collaboration are explored.Policy mechanisms for interlocal service delivery: management perspectives in the USA and Norway
Christian L. Janousek, Dag Olaf Torjesen, Robert Blair
International Journal of Public Sector Management, Vol. 37, No. 2, pp.215-231

This study comparatively examines the collaborative policy mechanisms for interlocal cooperation (ILC) utilized by municipal managers in Nebraska, USA, and Norway. The research addresses differences in ILC, factors of national setting and implications for ILC management in public service delivery.

Over a seven-year period, the researchers collected data from 16 communities in the two countries to observe perceptions and usages of ILC. Using a policy tools theoretical framework, the authors apply a typology of collaborative mechanisms for comparative analysis.

The findings suggest that institutional orientations in the USA and Norwegian systems of government affect managerial approaches to collaborative service delivery, namely the operationalization of local governments within federal and unitary structures may influence perceptions toward the formality and specificity of ILC policy mechanisms.

This study offers further understanding of ILC mechanisms for public sector management. Theoretical and practical implications of ILC in a comparative international context of governmental systems for collaboration are explored.

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Policy mechanisms for interlocal service delivery: management perspectives in the USA and Norway10.1108/IJPSM-03-2023-0092International Journal of Public Sector Management2024-01-08© 2023 Emerald Publishing LimitedChristian L. JanousekDag Olaf TorjesenRobert BlairInternational Journal of Public Sector Management3722024-01-0810.1108/IJPSM-03-2023-0092https://www.emerald.com/insight/content/doi/10.1108/IJPSM-03-2023-0092/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
E-government quality from the citizen's perspective: the role of perceived factors, demographic variables and the digital dividehttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-07-2023-0229/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestGovernments globally are adopting e-Government services to streamline administrative processes and meet citizens' expectations. This study investigates e-Government service quality from citizens' perspectives in 50 Greek municipalities, using the technology acceptance model (TAM) and cognitive theory. The data from 707 respondents across 50 Greek municipalities are analyzed using structural equation modeling (SEM), ANOVA and moderation analysis. The study assesses the relationships between key factors and citizens' intentions to use e-Government services, examining the impact of demographics and the digital divide. The study reveals that perceived attractiveness (PA), perceived usefulness (PU), perceived ease of use (PEOU) and awareness (AWA) significantly influence citizens' behavioral intentions (BINTs) toward municipal e-Government services. Interestingly, PEOU negatively impacts users' intentions, suggesting dissatisfaction with portal attractiveness and utility. The study explores the influence of demographic variables and the digital divide on citizens' BINTs, highlighting economic activity and income as crucial determinants. The study emphasizes the significance of user-friendly design, PU, PEOU and AWA campaigns for the development of effective e-Government platforms. Strategies to address the digital divide and promote citizen engagement are essential for enhancing user experience, service utility and AWA, ultimately fostering a positive attitude toward e-Government. Addressing demographic differences ensures inclusive e-Government systems, while bridging the digital divide promotes equitable service delivery and citizen engagement. This research provides insights into factors influencing citizens' BINTs toward e-Government services. The study's examination of demographic attributes and the digital divide enhances understanding, contributing to the development of citizen-centric e-Government services and supporting inclusive digital transformations.E-government quality from the citizen's perspective: the role of perceived factors, demographic variables and the digital divide
Zoi Patergiannaki, Yannis A. Pollalis
International Journal of Public Sector Management, Vol. 37, No. 2, pp.232-254

Governments globally are adopting e-Government services to streamline administrative processes and meet citizens' expectations. This study investigates e-Government service quality from citizens' perspectives in 50 Greek municipalities, using the technology acceptance model (TAM) and cognitive theory.

The data from 707 respondents across 50 Greek municipalities are analyzed using structural equation modeling (SEM), ANOVA and moderation analysis. The study assesses the relationships between key factors and citizens' intentions to use e-Government services, examining the impact of demographics and the digital divide.

The study reveals that perceived attractiveness (PA), perceived usefulness (PU), perceived ease of use (PEOU) and awareness (AWA) significantly influence citizens' behavioral intentions (BINTs) toward municipal e-Government services. Interestingly, PEOU negatively impacts users' intentions, suggesting dissatisfaction with portal attractiveness and utility. The study explores the influence of demographic variables and the digital divide on citizens' BINTs, highlighting economic activity and income as crucial determinants.

The study emphasizes the significance of user-friendly design, PU, PEOU and AWA campaigns for the development of effective e-Government platforms. Strategies to address the digital divide and promote citizen engagement are essential for enhancing user experience, service utility and AWA, ultimately fostering a positive attitude toward e-Government.

Addressing demographic differences ensures inclusive e-Government systems, while bridging the digital divide promotes equitable service delivery and citizen engagement.

This research provides insights into factors influencing citizens' BINTs toward e-Government services. The study's examination of demographic attributes and the digital divide enhances understanding, contributing to the development of citizen-centric e-Government services and supporting inclusive digital transformations.

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E-government quality from the citizen's perspective: the role of perceived factors, demographic variables and the digital divide10.1108/IJPSM-07-2023-0229International Journal of Public Sector Management2024-01-19© 2024 Emerald Publishing LimitedZoi PatergiannakiYannis A. PollalisInternational Journal of Public Sector Management3722024-01-1910.1108/IJPSM-07-2023-0229https://www.emerald.com/insight/content/doi/10.1108/IJPSM-07-2023-0229/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
Public servants’ political activity online in an institutional environment of caution: the role of personality traitshttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-10-2023-0294/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestAs social media has become an ingrained aspect of our lives—including our political relationships with other citizens and the state—various governments have warned public servants that being politically active online might threaten the reputed impartiality of themselves and the public service. This study examines whether public servants are less likely to be politically active on social media than other citizens, and seeks to understand public servants’ varying disposition to be politically active online by investigating the role of employees’ underlying Big 5 personality traits. Multivariate regression, along with marginal effects and predicted probabilities, are used to investigate public servants’ online political activity with survey data from Canada, a country where impartiality is a core public service value, and where governments, public service commissions and even public sector unions have voiced cautious messages about the threat online political activity presents to the reputed impartiality of public servants, and the public service at large. Analysis of the direct effects of being a public servant and each Big 5 personality trait finds that being a public servant significantly, and substantively, reduces the probability of engaging in online political activity, meanwhile, Extraversion and Conscientiousness have consistent, significant and substantive relationships with being politically active online. Subsequent analysis investigating the dynamic between the Big 5 and being a public servant, uncovers a more complex story. Among public servants, Openness and Neuroticism, rather than Extraversion and Conscientiousness, are associated with significant and substantive changes in the probability of engaging in some online politically activities. This is consistent with research investigating the relationship between the Big 5 and risk aversion, given that public servants in Canada work in an environment with a highly cautious discourse portraying social media as a serious risk to impartiality. The findings also speak to best practices for public service human resource managers by shedding light how public servants’ behavior can be better understood and managed by paying attention to their underlying personality traits. This study moves beyond analyzing trends between public and private sector employees, to instead examine public servants’ online political activity. This study offers theoretical and empirical insight into how public servants’ disposition to be politically active online is, in part, influenced by their underlying Big 5 personality traits, specifically, Neuroticism and Openness.Public servants’ political activity online in an institutional environment of caution: the role of personality traits
Christopher A. Cooper
International Journal of Public Sector Management, Vol. 37, No. 2, pp.255-283

As social media has become an ingrained aspect of our lives—including our political relationships with other citizens and the state—various governments have warned public servants that being politically active online might threaten the reputed impartiality of themselves and the public service. This study examines whether public servants are less likely to be politically active on social media than other citizens, and seeks to understand public servants’ varying disposition to be politically active online by investigating the role of employees’ underlying Big 5 personality traits.

Multivariate regression, along with marginal effects and predicted probabilities, are used to investigate public servants’ online political activity with survey data from Canada, a country where impartiality is a core public service value, and where governments, public service commissions and even public sector unions have voiced cautious messages about the threat online political activity presents to the reputed impartiality of public servants, and the public service at large.

Analysis of the direct effects of being a public servant and each Big 5 personality trait finds that being a public servant significantly, and substantively, reduces the probability of engaging in online political activity, meanwhile, Extraversion and Conscientiousness have consistent, significant and substantive relationships with being politically active online. Subsequent analysis investigating the dynamic between the Big 5 and being a public servant, uncovers a more complex story. Among public servants, Openness and Neuroticism, rather than Extraversion and Conscientiousness, are associated with significant and substantive changes in the probability of engaging in some online politically activities. This is consistent with research investigating the relationship between the Big 5 and risk aversion, given that public servants in Canada work in an environment with a highly cautious discourse portraying social media as a serious risk to impartiality.

The findings also speak to best practices for public service human resource managers by shedding light how public servants’ behavior can be better understood and managed by paying attention to their underlying personality traits.

This study moves beyond analyzing trends between public and private sector employees, to instead examine public servants’ online political activity. This study offers theoretical and empirical insight into how public servants’ disposition to be politically active online is, in part, influenced by their underlying Big 5 personality traits, specifically, Neuroticism and Openness.

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Public servants’ political activity online in an institutional environment of caution: the role of personality traits10.1108/IJPSM-10-2023-0294International Journal of Public Sector Management2024-01-29© 2024 Emerald Publishing LimitedChristopher A. CooperInternational Journal of Public Sector Management3722024-01-2910.1108/IJPSM-10-2023-0294https://www.emerald.com/insight/content/doi/10.1108/IJPSM-10-2023-0294/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
Investigating ICT adoption and public value of e-recruitment in the public sector: the role of social media usehttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-10-2023-0307/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThis study examines the adoption of information and communication technologies (ICT) for e-recruitment and its impacts on public value outcomes. A survey was conducted with 213 public sector employees in the federal civil service using a questionnaire to test a conceptual model integrating the Technology Acceptance Model, Media Richness Theory and Public Value Theory using PLS-SEM analysis. Results validate significant positive relationships between ICT adoption, social media use for e-recruitment and public value creation. Internet self-efficacy positively moderates public value outcomes. While this study makes valuable contributions, avenues remain to further expand generalizability, strengthen validity and incorporate additional institutional factors in the framework. The study provides insights to guide policies and interventions aimed at improving ICT adoption success and public value gains from e-government investments in developing countries. The research makes key contributions by operationalizing and empirically assessing the public value impacts of e-government innovations and examining adoption issues in an understudied developing country context.Investigating ICT adoption and public value of e-recruitment in the public sector: the role of social media use
Abdulrazaq Kayode AbdulKareem, Kazeem Adebayo Oladimeji, Abdulrasaq Ajadi Ishola, Muhammed Lawan Bello, Abubakar Yaru Umar, Abdulhakeem Adejumo
International Journal of Public Sector Management, Vol. 37, No. 2, pp.284-304

This study examines the adoption of information and communication technologies (ICT) for e-recruitment and its impacts on public value outcomes.

A survey was conducted with 213 public sector employees in the federal civil service using a questionnaire to test a conceptual model integrating the Technology Acceptance Model, Media Richness Theory and Public Value Theory using PLS-SEM analysis.

Results validate significant positive relationships between ICT adoption, social media use for e-recruitment and public value creation. Internet self-efficacy positively moderates public value outcomes.

While this study makes valuable contributions, avenues remain to further expand generalizability, strengthen validity and incorporate additional institutional factors in the framework.

The study provides insights to guide policies and interventions aimed at improving ICT adoption success and public value gains from e-government investments in developing countries.

The research makes key contributions by operationalizing and empirically assessing the public value impacts of e-government innovations and examining adoption issues in an understudied developing country context.

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Investigating ICT adoption and public value of e-recruitment in the public sector: the role of social media use10.1108/IJPSM-10-2023-0307International Journal of Public Sector Management2024-01-31© 2024 Emerald Publishing LimitedAbdulrazaq Kayode AbdulKareemKazeem Adebayo OladimejiAbdulrasaq Ajadi IsholaMuhammed Lawan BelloAbubakar Yaru UmarAbdulhakeem AdejumoInternational Journal of Public Sector Management3722024-01-3110.1108/IJPSM-10-2023-0307https://www.emerald.com/insight/content/doi/10.1108/IJPSM-10-2023-0307/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
Agency and collaboration: an analysis of the relationship between government-certified social enterprises and the public sector in South Koreahttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-03-2023-0081/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestPublic sector institutional entrepreneurship efforts may contribute to addressing social challenges by creating an enabling regulatory environment that promotes social enterprise formation and fosters complementarity between the public sector and social enterprises. The outcomes of such public sector institutional entrepreneurship are explored in this study. To assess the outcomes of such public sector initiatives in South Korea, the perspectives of executives (n = 40) of government-certified social enterprises are assessed. Several research methodologies were combined, including purposive sampling with an 11-point Likert scale, hierarchical clustering and principal component analysis. The literature on government–nonprofit relations as well as public sector institutional entrepreneurship was leveraged. This research results indicate that the enabling regulatory environment with entrenched funding and incubation mechanisms produces mixed-to-positive outcomes if framed with reference to public sector–social enterprise complementarity. The authors identified three perspective-based ideal types that have differential views of isomorphic regulatory pressures, the efficacy of incubation and scaling programs, participation in policymaking and other aspects of public sector patronage. This study contributes to relating the literature on public sector institutional entrepreneurship and government–third sector relations by empirically assessing how social enterprises attracted by government demand-side signaling to become certified as social enterprises encounter and perceive an ostensibly enabling regulatory ecosystem, with its derivative policies and mechanisms, crafted by the public sector.Agency and collaboration: an analysis of the relationship between government-certified social enterprises and the public sector in South Korea
Casper Hendrik Claassen, Eric Bidet, Junki Kim, Yeanhee Choi
International Journal of Public Sector Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

Public sector institutional entrepreneurship efforts may contribute to addressing social challenges by creating an enabling regulatory environment that promotes social enterprise formation and fosters complementarity between the public sector and social enterprises. The outcomes of such public sector institutional entrepreneurship are explored in this study. To assess the outcomes of such public sector initiatives in South Korea, the perspectives of executives (n = 40) of government-certified social enterprises are assessed.

Several research methodologies were combined, including purposive sampling with an 11-point Likert scale, hierarchical clustering and principal component analysis. The literature on government–nonprofit relations as well as public sector institutional entrepreneurship was leveraged.

This research results indicate that the enabling regulatory environment with entrenched funding and incubation mechanisms produces mixed-to-positive outcomes if framed with reference to public sector–social enterprise complementarity. The authors identified three perspective-based ideal types that have differential views of isomorphic regulatory pressures, the efficacy of incubation and scaling programs, participation in policymaking and other aspects of public sector patronage.

This study contributes to relating the literature on public sector institutional entrepreneurship and government–third sector relations by empirically assessing how social enterprises attracted by government demand-side signaling to become certified as social enterprises encounter and perceive an ostensibly enabling regulatory ecosystem, with its derivative policies and mechanisms, crafted by the public sector.

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Agency and collaboration: an analysis of the relationship between government-certified social enterprises and the public sector in South Korea10.1108/IJPSM-03-2023-0081International Journal of Public Sector Management2023-11-08© 2023 Emerald Publishing LimitedCasper Hendrik ClaassenEric BidetJunki KimYeanhee ChoiInternational Journal of Public Sector Managementahead-of-printahead-of-print2023-11-0810.1108/IJPSM-03-2023-0081https://www.emerald.com/insight/content/doi/10.1108/IJPSM-03-2023-0081/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
Co-production of social innovations and enabling ecosystems for social enterpriseshttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-04-2023-0111/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThe purpose of this article is to show (1) how social innovations are created through co-production in social enterprises in Finland and (2) how enabling ecosystems for the creation of social innovations can be enhanced by the government. This study is a descriptive case study. The data comprises focus group interviews that were conducted during a research project in Finland in 2022. The interviewees represented different social enterprises, other non-profit organisations and national funding institutions. Social enterprises create social innovations in Finland through co-production, where service innovation processes, activism and networking are central. Also, to build an enabling ecosystem, government must base the system upon certain elements: enabling characteristics of the stakeholders, co-production methods and tools and initiatives by the government. The authors address an important challenge that social enterprises struggle with: The position of social enterprises in Finland is weak and entrepreneurs experience prejudice from both the direction of “traditional” businesses and the government which often does not recognise social enterprise as a potential partner for public service delivery. Nonetheless, social enterprises create public value by contributing to the co-production of public services. They work in interorganisational networks by nature and can succeed where the traditional public organisations and private businesses fail.Co-production of social innovations and enabling ecosystems for social enterprises
Sofi Perikangas, Harri Kostilainen, Sakari Kainulainen
International Journal of Public Sector Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

The purpose of this article is to show (1) how social innovations are created through co-production in social enterprises in Finland and (2) how enabling ecosystems for the creation of social innovations can be enhanced by the government.

This study is a descriptive case study. The data comprises focus group interviews that were conducted during a research project in Finland in 2022. The interviewees represented different social enterprises, other non-profit organisations and national funding institutions.

Social enterprises create social innovations in Finland through co-production, where service innovation processes, activism and networking are central. Also, to build an enabling ecosystem, government must base the system upon certain elements: enabling characteristics of the stakeholders, co-production methods and tools and initiatives by the government.

The authors address an important challenge that social enterprises struggle with: The position of social enterprises in Finland is weak and entrepreneurs experience prejudice from both the direction of “traditional” businesses and the government which often does not recognise social enterprise as a potential partner for public service delivery. Nonetheless, social enterprises create public value by contributing to the co-production of public services. They work in interorganisational networks by nature and can succeed where the traditional public organisations and private businesses fail.

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Co-production of social innovations and enabling ecosystems for social enterprises10.1108/IJPSM-04-2023-0111International Journal of Public Sector Management2023-10-16© 2023 Sofi Perikangas, Harri Kostilainen and Sakari KainulainenSofi PerikangasHarri KostilainenSakari KainulainenInternational Journal of Public Sector Managementahead-of-printahead-of-print2023-10-1610.1108/IJPSM-04-2023-0111https://www.emerald.com/insight/content/doi/10.1108/IJPSM-04-2023-0111/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Sofi Perikangas, Harri Kostilainen and Sakari Kainulainenhttp://creativecommons.org/licences/by/4.0/legalcode
Legitimacy of community-based social enterprises (CBSE) in service provision in rural areashttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-04-2023-0127/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestMunicipalities seek new opportunities for co-producing services in rural areas. One potential partner is community-based social enterprises (CBSEs). However, whilst service co-production through CBSEs obscures the traditional roles of actors, it may lead to a legitimation crisis in local service provision. In this paper, the ways CBSEs are legitimised as service providers in rural areas are addressed from the CBSE and municipality perspectives. Empirical data combine interviews with CBSE representatives and open-ended national survey responses from municipality decision-makers. The data analysis is based on a qualitative content analysis to examine legitimation arguments. Results show that unestablished legitimacy and un-institutionalised support structures for co-production models build mistrust between CBSEs and municipalities, which prevents the parties from seeing the benefits of cooperation in service production. The research focusses on the legitimation of CBSEs in service co-production in rural areas. As legitimation seems to be a context-specific process, future research is needed regarding other contexts. Municipalities interested in the co-production of services might benefit from establishing a collaborative and responsive (rural) service policy forum that would institutionalise new models of co-production and enable better design and governance of service provision. Results will give new theoretical and practical insights into the importance of legitimacy in the development of service co-production relationships.Legitimacy of community-based social enterprises (CBSE) in service provision in rural areas
Katja Rinne-Koski, Merja Lähdesmäki
International Journal of Public Sector Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

Municipalities seek new opportunities for co-producing services in rural areas. One potential partner is community-based social enterprises (CBSEs). However, whilst service co-production through CBSEs obscures the traditional roles of actors, it may lead to a legitimation crisis in local service provision. In this paper, the ways CBSEs are legitimised as service providers in rural areas are addressed from the CBSE and municipality perspectives.

Empirical data combine interviews with CBSE representatives and open-ended national survey responses from municipality decision-makers. The data analysis is based on a qualitative content analysis to examine legitimation arguments.

Results show that unestablished legitimacy and un-institutionalised support structures for co-production models build mistrust between CBSEs and municipalities, which prevents the parties from seeing the benefits of cooperation in service production.

The research focusses on the legitimation of CBSEs in service co-production in rural areas. As legitimation seems to be a context-specific process, future research is needed regarding other contexts.

Municipalities interested in the co-production of services might benefit from establishing a collaborative and responsive (rural) service policy forum that would institutionalise new models of co-production and enable better design and governance of service provision.

Results will give new theoretical and practical insights into the importance of legitimacy in the development of service co-production relationships.

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Legitimacy of community-based social enterprises (CBSE) in service provision in rural areas10.1108/IJPSM-04-2023-0127International Journal of Public Sector Management2024-03-19© 2024 Katja Rinne-Koski and Merja LähdesmäkiKatja Rinne-KoskiMerja LähdesmäkiInternational Journal of Public Sector Managementahead-of-printahead-of-print2024-03-1910.1108/IJPSM-04-2023-0127https://www.emerald.com/insight/content/doi/10.1108/IJPSM-04-2023-0127/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Katja Rinne-Koski and Merja Lähdesmäkihttp://creativecommons.org/licences/by/4.0/legalcode
SIBs and the implications on the relationship between social enterprises and the public sector: a case study from the Netherlandshttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-05-2023-0132/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThe aim of this paper is to provide insights and knowledge about the motivations and implications for social enterprises' participation in SIBs, particularly in terms of collaboration and partnership with the public sector, as well as the different positions on this issue. The overall aim, therefore, is to show how social enterprises and public organisations have interacted in the context of SIBs and what has been achieved by participating. This multiple case study approach applies qualitative methods like observations and semi-structured and unstructured interviews. The study shows that SIBs can be an option for financing social enterprises within a strategy of income diversification and resource dependency. Despite tensions and complexities, SIBs can renew the traditional funding relationship by adding innovation, strengthening the co-creation process and creating a stable relationship. Research findings may lack generalisability due to the specific context in which the case study is rooted. The paper offers practical implications in terms of insights and suggestions for social enterprises and the public sector interested in developing the scheme. This paper adds the voice and perspective of social enterprises on the relationship with the public sector within the framework of SIBs initiatives.SIBs and the implications on the relationship between social enterprises and the public sector: a case study from the Netherlands
Valentina Patetta, Marta Enciso-Santocildes
International Journal of Public Sector Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

The aim of this paper is to provide insights and knowledge about the motivations and implications for social enterprises' participation in SIBs, particularly in terms of collaboration and partnership with the public sector, as well as the different positions on this issue. The overall aim, therefore, is to show how social enterprises and public organisations have interacted in the context of SIBs and what has been achieved by participating.

This multiple case study approach applies qualitative methods like observations and semi-structured and unstructured interviews.

The study shows that SIBs can be an option for financing social enterprises within a strategy of income diversification and resource dependency. Despite tensions and complexities, SIBs can renew the traditional funding relationship by adding innovation, strengthening the co-creation process and creating a stable relationship.

Research findings may lack generalisability due to the specific context in which the case study is rooted.

The paper offers practical implications in terms of insights and suggestions for social enterprises and the public sector interested in developing the scheme.

This paper adds the voice and perspective of social enterprises on the relationship with the public sector within the framework of SIBs initiatives.

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SIBs and the implications on the relationship between social enterprises and the public sector: a case study from the Netherlands10.1108/IJPSM-05-2023-0132International Journal of Public Sector Management2024-03-27© 2024 Emerald Publishing LimitedValentina PatettaMarta Enciso-SantocildesInternational Journal of Public Sector Managementahead-of-printahead-of-print2024-03-2710.1108/IJPSM-05-2023-0132https://www.emerald.com/insight/content/doi/10.1108/IJPSM-05-2023-0132/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
Budgetary control and the adoption of consortium blockchain monitoring system in the Ghanaian local governmenthttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-07-2023-0212/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThis study aimed to examine the adoption of consortium blockchain technology to ensure interoperability for the transparency of budgetary control in Ghanaian local government. This study is based on the design science research (DSR) observational technique for developing a consortium blockchain budgetary control system for Ghana's local government. The study resulted in the design of a consortium blockchain monitoring and evaluation system to set up a mechanism to monitor various budget projects, processes and transactions for Ghana's local government. The findings also proved Ghana is ideally positioned to gain an advantage from designed artefacts such as ours, given its digital financial service (DFS) policy. In addition, the evaluation of the designed artefact proves there will be a positive impact on budgetary processes by addressing transparency concerns; however, the success of this concern depends on how the local government organisation embraces the artefact. The study sheds light on budget monitoring and evaluation tied to peer-to-peer (P2P) participation in the public sector via an advanced administrative digitalised networking and communication algorithm (A Distributed Ledger Technology - blockchain). The difference between the designed artefact and the traditional M&E system is argued. The study is limited by the paradoxes and inefficiencies of the integration of blockchain into the Ghanaian local government but, at the same time, presents a high level of certainty and possibility. The proposed artefact has presented relevance because it is a new solution to existing concerns like trust, transparency, accountability and compliance, thereby improving local government budget administration. The study has offered unique and new methods, guidelines and designs for tracking various budget projects and processes beyond the conventional technology-driven approach via DSR, exhibiting a unique solution for solving budget transparency, trust, accountability, compliance and data accessibility concerns.Budgetary control and the adoption of consortium blockchain monitoring system in the Ghanaian local government
Gifty Kenetey, Boris Popesko
International Journal of Public Sector Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

This study aimed to examine the adoption of consortium blockchain technology to ensure interoperability for the transparency of budgetary control in Ghanaian local government.

This study is based on the design science research (DSR) observational technique for developing a consortium blockchain budgetary control system for Ghana's local government.

The study resulted in the design of a consortium blockchain monitoring and evaluation system to set up a mechanism to monitor various budget projects, processes and transactions for Ghana's local government. The findings also proved Ghana is ideally positioned to gain an advantage from designed artefacts such as ours, given its digital financial service (DFS) policy. In addition, the evaluation of the designed artefact proves there will be a positive impact on budgetary processes by addressing transparency concerns; however, the success of this concern depends on how the local government organisation embraces the artefact.

The study sheds light on budget monitoring and evaluation tied to peer-to-peer (P2P) participation in the public sector via an advanced administrative digitalised networking and communication algorithm (A Distributed Ledger Technology - blockchain). The difference between the designed artefact and the traditional M&E system is argued. The study is limited by the paradoxes and inefficiencies of the integration of blockchain into the Ghanaian local government but, at the same time, presents a high level of certainty and possibility.

The proposed artefact has presented relevance because it is a new solution to existing concerns like trust, transparency, accountability and compliance, thereby improving local government budget administration.

The study has offered unique and new methods, guidelines and designs for tracking various budget projects and processes beyond the conventional technology-driven approach via DSR, exhibiting a unique solution for solving budget transparency, trust, accountability, compliance and data accessibility concerns.

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Budgetary control and the adoption of consortium blockchain monitoring system in the Ghanaian local government10.1108/IJPSM-07-2023-0212International Journal of Public Sector Management2024-01-09© 2023 Emerald Publishing LimitedGifty KeneteyBoris PopeskoInternational Journal of Public Sector Managementahead-of-printahead-of-print2024-01-0910.1108/IJPSM-07-2023-0212https://www.emerald.com/insight/content/doi/10.1108/IJPSM-07-2023-0212/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
Shared professional logics amongst managers and bureaucrats in Brazilian social security: a street-level mixed-methods studyhttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-08-2023-0240/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThis research addresses the professional logics of street-level managers (SLMs) and bureaucrats (SLBs) working in the Brazilian National Social Security Agency (INSS) through their perceptions of distributive justice and discretion. Since SLMs have the authority to influence SLBs' actions, we investigate whether these two groups hold similar viewpoints. We integrate the administrative data and survey responses (n = 678) with earlier thematic content analysis (n = 350) in three stages: mean-testing, regression analyses and complementary qualitative analysis, integrated through a mixed-methods matrix. Whilst no significant differences emerge in distributive justice ideas between groups, SLMs demand wider benefit-granting discretion, praising professionalism whilst adopting managerial posture and jargon. The study adds to the theoretical discussions concerning SLM’s influence on SLB’s decision-making, suggesting that other factors outweigh it. The finding concerning the managers’ demand for wider discretion asks for further in-depth approaches. Findings supply valuable insights for policymakers and managers steering administrative reforms, by questioning whether some roles SLMs play are limited to symbolic levels. Further, SLBs’ heterogenous formations might be more relevant to policy divergence than managerial influence and perhaps an underutilised source of innovation. By approaching street-level management professional logics within a Global South welfare state through a mixed-methods approach, this study offers a holistic understanding of complex dynamics, providing novel insights for public sector management.Shared professional logics amongst managers and bureaucrats in Brazilian social security: a street-level mixed-methods study
Luiz Henrique Alonso de Andrade, Elias Pekkola
International Journal of Public Sector Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

This research addresses the professional logics of street-level managers (SLMs) and bureaucrats (SLBs) working in the Brazilian National Social Security Agency (INSS) through their perceptions of distributive justice and discretion. Since SLMs have the authority to influence SLBs' actions, we investigate whether these two groups hold similar viewpoints.

We integrate the administrative data and survey responses (n = 678) with earlier thematic content analysis (n = 350) in three stages: mean-testing, regression analyses and complementary qualitative analysis, integrated through a mixed-methods matrix.

Whilst no significant differences emerge in distributive justice ideas between groups, SLMs demand wider benefit-granting discretion, praising professionalism whilst adopting managerial posture and jargon.

The study adds to the theoretical discussions concerning SLM’s influence on SLB’s decision-making, suggesting that other factors outweigh it. The finding concerning the managers’ demand for wider discretion asks for further in-depth approaches.

Findings supply valuable insights for policymakers and managers steering administrative reforms, by questioning whether some roles SLMs play are limited to symbolic levels. Further, SLBs’ heterogenous formations might be more relevant to policy divergence than managerial influence and perhaps an underutilised source of innovation.

By approaching street-level management professional logics within a Global South welfare state through a mixed-methods approach, this study offers a holistic understanding of complex dynamics, providing novel insights for public sector management.

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Shared professional logics amongst managers and bureaucrats in Brazilian social security: a street-level mixed-methods study10.1108/IJPSM-08-2023-0240International Journal of Public Sector Management2024-02-20© 2020 Luiz Henrique Alonso de Andrade and Elias PekkolaLuiz Henrique Alonso de AndradeElias PekkolaInternational Journal of Public Sector Managementahead-of-printahead-of-print2024-02-2010.1108/IJPSM-08-2023-0240https://www.emerald.com/insight/content/doi/10.1108/IJPSM-08-2023-0240/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2020 Luiz Henrique Alonso de Andrade and Elias Pekkolahttp://creativecommons.org/licences/by/4.0/legalcode
Combining theories to investigate the acceptance of accrual accountinghttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-08-2023-0256/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThis paper develops and tests a theoretical model that draws on the Diffusion Contingency Model and the Theory of Human Behavior to explain the factors influencing users’ acceptance of accrual accounting in terms of two distinct dimensions: behavioral intention and usage behavior. Based on surveyed data from financial departments and directorates of different Greek general government entities, the paper uses factor analysis to build a theoretical model that assesses the factors influencing behavioral intention to adopt and usage behavior of accrual accounting. Then, it tests the relationship between behavioral intention and usage behavior through structural equation modeling. The theoretical model suggests that the expected improvement of the quality of financial information and political and financial support are the most important determinants of behavioral intention. Usage behavior is mainly influenced by the compatibility between the existing legal framework and the new accounting system. The structural equation modeling identifies a statistically significant positive influence of behavioral intention on usage behavior. The study provides valuable insights regarding the timing and focus of the actions taken by policymakers when designing accounting reforms. Special attention is drawn to the factors influencing behavioral intentions, as these are found to influence usage behavior significantly. The study extends prior research on the diffusion of accounting innovations by breaking down the diffusion process into intentions-oriented actions aiming to promote accrual accounting and increase acceptance and implementation-oriented actions aiming to facilitate successful implementation.Combining theories to investigate the acceptance of accrual accounting
Michalis Bekiaris, Thekla Paraponti, Foteini Spanou
International Journal of Public Sector Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

This paper develops and tests a theoretical model that draws on the Diffusion Contingency Model and the Theory of Human Behavior to explain the factors influencing users’ acceptance of accrual accounting in terms of two distinct dimensions: behavioral intention and usage behavior.

Based on surveyed data from financial departments and directorates of different Greek general government entities, the paper uses factor analysis to build a theoretical model that assesses the factors influencing behavioral intention to adopt and usage behavior of accrual accounting. Then, it tests the relationship between behavioral intention and usage behavior through structural equation modeling.

The theoretical model suggests that the expected improvement of the quality of financial information and political and financial support are the most important determinants of behavioral intention. Usage behavior is mainly influenced by the compatibility between the existing legal framework and the new accounting system. The structural equation modeling identifies a statistically significant positive influence of behavioral intention on usage behavior.

The study provides valuable insights regarding the timing and focus of the actions taken by policymakers when designing accounting reforms. Special attention is drawn to the factors influencing behavioral intentions, as these are found to influence usage behavior significantly.

The study extends prior research on the diffusion of accounting innovations by breaking down the diffusion process into intentions-oriented actions aiming to promote accrual accounting and increase acceptance and implementation-oriented actions aiming to facilitate successful implementation.

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Combining theories to investigate the acceptance of accrual accounting10.1108/IJPSM-08-2023-0256International Journal of Public Sector Management2024-03-21© 2024 Emerald Publishing LimitedMichalis BekiarisThekla ParapontiFoteini SpanouInternational Journal of Public Sector Managementahead-of-printahead-of-print2024-03-2110.1108/IJPSM-08-2023-0256https://www.emerald.com/insight/content/doi/10.1108/IJPSM-08-2023-0256/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
Public administration contributes to happiness: a study on the relationship between public value and happiness in Switzerlandhttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-09-2023-0268/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestIn public management research, the focus in the public value debate has been on public administration organizations’ broader societal outcomes. Public value describes how public administrations form a vital part of the social context in which people develop and grow. However, there has not yet been an analysis of how public administration contributes to happiness in society. In this study, we empirically analyze the relationship between people’s happiness and the public value of public administration. Our approach is based on a unique Swiss survey dataset comprising 870 individuals. We find a positive relationship between public administration’s public value and happiness. We also find preliminary evidence with a moderation analysis that the relationship between a value-creating public administration sector and self-reported happiness is stronger for public administration employees. While correlation studies cannot claim causal explanations and common method bias may additionally limit any research in social science, we took a number of measures to mitigate related problem. We tested our model in two samples and took both several procedural techniques and a survey design minimizing common method bias. The paper discusses implications for public sector performance measurement for public management and practitioners. This study calls for a more positive view on the multiple functions public administration performs for society. After an era of critical voices, our study helps reclaim public administration as a positive force for society at large in times of grand challenges, such as climate crisis, demographics and digitization. This study has highlighted the importance between public administration’s public value and happiness in Swiss public service organizations. The study also showed that an employment in the public administration contributes to the happiness of individuals and beyond to society.Public administration contributes to happiness: a study on the relationship between public value and happiness in Switzerland
Timo Meynhardt, Pepe Strathoff, Jessica Bardeli, Steven Brieger
International Journal of Public Sector Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

In public management research, the focus in the public value debate has been on public administration organizations’ broader societal outcomes. Public value describes how public administrations form a vital part of the social context in which people develop and grow. However, there has not yet been an analysis of how public administration contributes to happiness in society.

In this study, we empirically analyze the relationship between people’s happiness and the public value of public administration. Our approach is based on a unique Swiss survey dataset comprising 870 individuals.

We find a positive relationship between public administration’s public value and happiness. We also find preliminary evidence with a moderation analysis that the relationship between a value-creating public administration sector and self-reported happiness is stronger for public administration employees.

While correlation studies cannot claim causal explanations and common method bias may additionally limit any research in social science, we took a number of measures to mitigate related problem. We tested our model in two samples and took both several procedural techniques and a survey design minimizing common method bias.

The paper discusses implications for public sector performance measurement for public management and practitioners.

This study calls for a more positive view on the multiple functions public administration performs for society. After an era of critical voices, our study helps reclaim public administration as a positive force for society at large in times of grand challenges, such as climate crisis, demographics and digitization.

This study has highlighted the importance between public administration’s public value and happiness in Swiss public service organizations. The study also showed that an employment in the public administration contributes to the happiness of individuals and beyond to society.

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Public administration contributes to happiness: a study on the relationship between public value and happiness in Switzerland10.1108/IJPSM-09-2023-0268International Journal of Public Sector Management2024-02-26© 2024 Emerald Publishing LimitedTimo MeynhardtPepe StrathoffJessica BardeliSteven BriegerInternational Journal of Public Sector Managementahead-of-printahead-of-print2024-02-2610.1108/IJPSM-09-2023-0268https://www.emerald.com/insight/content/doi/10.1108/IJPSM-09-2023-0268/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
The development and evaluation of a scale to assess job satisfaction in public universities with item response theory: a Brazilian studyhttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-09-2023-0269/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThis study aimed to develop a psychometrically reliable job satisfaction (JS) measure for university employees, guiding administrative decisions and monitoring satisfaction over time in public universities. A JS survey developed by a Brazilian federal university’s sustainability committee containing 58 items across physical, cognitive and organizational domains was longitudinally tested with 1,214 responses collected. The data were analyzed using Item Response Theory (IRT) analysis, employing the Graded Response Model, with tools such as frequency analysis, item characteristic curve, and full-information factor analysis in RStudio. The scale’s criterion validity was also established via expert qualitative interpretation. The instrument’s internal consistency was confirmed as the results demonstrated its high reliability with a marginal reliability coefficient of 0.95. Significant findings revealed that recognition and supervisor relationships were key discriminators of JS and that workers began to perceive satisfaction when basic environmental conditions were met. It is important to mention that the application of this scale is specifically limited to higher education institutions and may not be directly applicable to other educational settings or industry sectors without modifications. Although numerous measures and scales have been developed to assess JS, one elaborated by using IRT in a public university environment was lacking. Due to shifting dynamics in the workplace, traditional measurement of JS has proven inadequate, necessitating a more precise, accessible and updated tool. The developed scale allows precisely targeted interventions to improve JS and can be reapplied to evaluate their effectiveness. This research thus contributes a valuable tool for academic organizational psychology, enhancing the understanding of the measurement of JS.The development and evaluation of a scale to assess job satisfaction in public universities with item response theory: a Brazilian study
Jerko Ledic Neto, Dalton Francisco Andrade, Hai-Yan Helen Lu, Anna Cecilia Mendonca Amaral Petrassi, Antonio Renato Pereira Moro
International Journal of Public Sector Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

This study aimed to develop a psychometrically reliable job satisfaction (JS) measure for university employees, guiding administrative decisions and monitoring satisfaction over time in public universities.

A JS survey developed by a Brazilian federal university’s sustainability committee containing 58 items across physical, cognitive and organizational domains was longitudinally tested with 1,214 responses collected. The data were analyzed using Item Response Theory (IRT) analysis, employing the Graded Response Model, with tools such as frequency analysis, item characteristic curve, and full-information factor analysis in RStudio. The scale’s criterion validity was also established via expert qualitative interpretation.

The instrument’s internal consistency was confirmed as the results demonstrated its high reliability with a marginal reliability coefficient of 0.95. Significant findings revealed that recognition and supervisor relationships were key discriminators of JS and that workers began to perceive satisfaction when basic environmental conditions were met.

It is important to mention that the application of this scale is specifically limited to higher education institutions and may not be directly applicable to other educational settings or industry sectors without modifications.

Although numerous measures and scales have been developed to assess JS, one elaborated by using IRT in a public university environment was lacking. Due to shifting dynamics in the workplace, traditional measurement of JS has proven inadequate, necessitating a more precise, accessible and updated tool. The developed scale allows precisely targeted interventions to improve JS and can be reapplied to evaluate their effectiveness. This research thus contributes a valuable tool for academic organizational psychology, enhancing the understanding of the measurement of JS.

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The development and evaluation of a scale to assess job satisfaction in public universities with item response theory: a Brazilian study10.1108/IJPSM-09-2023-0269International Journal of Public Sector Management2024-02-21© 2024 Emerald Publishing LimitedJerko Ledic NetoDalton Francisco AndradeHai-Yan Helen LuAnna Cecilia Mendonca Amaral PetrassiAntonio Renato Pereira MoroInternational Journal of Public Sector Managementahead-of-printahead-of-print2024-02-2110.1108/IJPSM-09-2023-0269https://www.emerald.com/insight/content/doi/10.1108/IJPSM-09-2023-0269/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
National and sectoral information technology planning: a systematic literature reviewhttps://www.emerald.com/insight/content/doi/10.1108/IJPSM-09-2023-0286/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThe public sector (PS) has extensively utilized information technology (IT); however, research reveals that the failure rate remains high, particularly for national and sectoral IT (NaSIT) applications. To this end, numerous studies have been conducted to gauge the success of IT applications, where a significant number have demonstrated the importance of planning in this regard. Consequently, the current study aims to investigate the factors that influence the success of NaSIT planning and implementation within this sector. A qualitative methodology and a systematic literature review encompassing papers indexed in seven databases until November 2022 were utilized. The review of 92 selected papers revealed that the success of NaSIT planning and implementation is influenced by a number of factors divided into nine main categories. These include vision, goals and objectives; alignment; interoperability; infrastructure; involvement; equity and digital divide; privacy, security and trust; administration; and culture. Human, social, economic and organizational factors comprise the vast majority of these factors. By addressing these factors, the failure rate of IT plans can be reduced. Governments will be able to effectively employ this technology to accomplish their missions if these factors are considered in order to decrease the failure rate of IT plans. By examining the factors that influence the success of NaSIT planning and implementation in the PS, this study attempts to provide a comprehensive view of various types of research. Furthermore, policymakers can employ this perspective to improve the efficiency and effectiveness of the PS.National and sectoral information technology planning: a systematic literature review
Sirous Alidousti, Farzane Sahli
International Journal of Public Sector Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

The public sector (PS) has extensively utilized information technology (IT); however, research reveals that the failure rate remains high, particularly for national and sectoral IT (NaSIT) applications. To this end, numerous studies have been conducted to gauge the success of IT applications, where a significant number have demonstrated the importance of planning in this regard. Consequently, the current study aims to investigate the factors that influence the success of NaSIT planning and implementation within this sector.

A qualitative methodology and a systematic literature review encompassing papers indexed in seven databases until November 2022 were utilized.

The review of 92 selected papers revealed that the success of NaSIT planning and implementation is influenced by a number of factors divided into nine main categories. These include vision, goals and objectives; alignment; interoperability; infrastructure; involvement; equity and digital divide; privacy, security and trust; administration; and culture. Human, social, economic and organizational factors comprise the vast majority of these factors. By addressing these factors, the failure rate of IT plans can be reduced. Governments will be able to effectively employ this technology to accomplish their missions if these factors are considered in order to decrease the failure rate of IT plans.

By examining the factors that influence the success of NaSIT planning and implementation in the PS, this study attempts to provide a comprehensive view of various types of research. Furthermore, policymakers can employ this perspective to improve the efficiency and effectiveness of the PS.

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National and sectoral information technology planning: a systematic literature review10.1108/IJPSM-09-2023-0286International Journal of Public Sector Management2024-02-26© 2024 Emerald Publishing LimitedSirous AlidoustiFarzane SahliInternational Journal of Public Sector Managementahead-of-printahead-of-print2024-02-2610.1108/IJPSM-09-2023-0286https://www.emerald.com/insight/content/doi/10.1108/IJPSM-09-2023-0286/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited