Emerald | International Journal of Logistics Management, The | Table of Contents http://www.emeraldinsight.com/0957-4093.htm Table of contents from the most recently published issue of International Journal of Logistics Management, The Journal en-gb Tue, 05 Aug 2014 00:00:00 +0100 2014 Emerald Group Publishing Limited editorial@emeraldinsight.com support@emeraldinsight.com 60 Emerald | International Journal of Logistics Management, The | Table of Contents http://www.emeraldinsight.com/common_assets/img/covers_journal/ijlmcover.gif http://www.emeraldinsight.com/0957-4093.htm 120 157 What Gets Suppliers to Play and Who Gets the Pay? On the Antecedents and Outcomes of Collaboration in Retailer-Supplier Dyads http://www.emeraldinsight.com/journals.htm?issn=0957-4093&volume=25&issue=2&articleid=17114825&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - This study adopts and contributes to the further development of the relational view by examining the drivers of retailer-supplier collaboration and its effect on the performance of both the retailer and the supplier.<B>Design/methodology/approach</B> - The paper draws its conclusions from a structural analysis of dyadic survey data collected from consumer packaged goods suppliers and retailers in Brazil. In addition, objective retailer performance measures (retailer in-stock performance) are included in the data set.<B>Findings</B> - The results indicate that a supplier’s customer orientation is an important determinant of supplier relationship-specific investments and, ultimately, supply chain collaboration. The empirical results also indicate that retailers stand to benefit the most from a supplier’s collaborative efforts. In addition, there is evidence that a supplier’s customer orientation is positively related to its own performance.<B>Research limitations/implications</B> - The limited sample size—a result of the dyadic nature of the data—constitutes a limitation and, at the same time, presents opportunities for future, larger-scale studies. Nonetheless, this study highlights the value of customer orientation and collaboration in terms of driving performance outcomes for both suppliers and buyers, while invoking the notion that the benefits of supply chain collaboration accrue differentially over time from the retailers’ and suppliers’ perspectives.<B>Originality/value</B> - While many of the relationships set forth in this research have been implicitly assumed by proponents of the relational view, this study furthers the development of the relational view by explicitly modeling supplier relationship-specific investments and customer orientation as antecedents of collaboration. Moreover, the study contributes to the literature on buyer-supplier collaboration by simultaneously exploring to what extent both suppliers and retailers derive benefits from such collaboration. Article literatinetwork@emeraldinsight.com (Adriana Rossiter Hofer, Christian Hofer, Matthew A Waller) Tue, 05 Aug 2014 00:00:00 +0100 The Impact Of Collaborative Engagement On Knowledge And Performance Gains In Episodic Collaborations http://www.emeraldinsight.com/journals.htm?issn=0957-4093&volume=25&issue=2&articleid=17114835&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - Supply chains are embedded in a larger network of enterprises where firms exchange offerings, often compete for the same customers, and constantly innovate to improve their performance. In these dynamic environments, firms are increasingly dependent on the knowledge and expertise in external organizations to innovate, problem-solve, and improve performance. Firms are increasingly collaborating to exchange and pool skills and knowledge and deploy resources and capabilities not found in their own firm. This research using both structured interviews and survey data seeks to determine what are the direct benefits and the ancillary benefits of collaboration.<B>Design/methodology/approach</B> - A mixed methodology approach was utilized, using qualitative structured interviews leading to developing a research model and then an empirical survey of 473 participants who are involved in their respective organization’s collaboration projects. The data were analyzed using structural equation modeling to examine relationships between collaborative engagement, knowledge gained, operational outcomes and relational outcomes.<B>Findings</B> - The results of the study indicate that collaborative engagement has a direct effect on knowledge gained, operational outcomes and relational outcomes in collaboration. The ancillary benefit of collaboration is the learning that takes place leads to improved operational outcomes and relational outcomes.<B>Research limitations/implications</B> - In this research study all the constructs are only examined from a single perspective. This can be a limitation as it would be of greater value to collect data from all the members involved in the collaboration. <B>Originality/value</B> - Collaboration has been well studied in many fields but this research suggests an important ancillary benefit that needs to be considered when deciding to collaborate is the knowledge and learning that happens during a collaboration. Article literatinetwork@emeraldinsight.com (Nancy Nix, zach Zacharia) Tue, 05 Aug 2014 00:00:00 +0100 Spillover effects of a firm’s relationship marketing orientation in the logistics triad http://www.emeraldinsight.com/journals.htm?issn=0957-4093&volume=25&issue=2&articleid=17114849&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - The central tenet of this paper is that a firm’s efforts to nurture a long-term relationship (LTO) with a 3PL will be influenced by its strategic orientation towards its own customers. It is proposed that there will be a spillover effect of a firm’s relationship marketing orientation (RMO) towards its customers on the nature of a firm’s relationship with its 3PL, positively impacting its logistics performance.<B>Design/methodology/approach</B> - A survey was administered to logistics managers in Brazilian firms that employ the services of a large 3PL. The model was tested via Structural Equation Modeling.<B>Findings</B> - Results of this research suggest that a firm’s RMO towards its customers has a positive impact on the LTO toward the relationship with its 3PL, ultimately improving the firm’s operations performance. Additionally, the findings reveal that the positive effect of RMO on LTO is stronger for higher levels of a firm’s dependence on its 3PL.<B>Research limitations/implications</B> - The results provide initial evidence that when a RMO is embedded in a firm’s strategies toward its customers, there will be spillover effects on both the nature and outcomes of relationships with other partners, such as 3PLs. Research limitations include the survey implementation in an emerging market, and surveying clients of a single 3PL. <B>Practical implications</B> - From the perspective of the 3PL, when selecting new clients, it is important to investigate how these potential clients relate to their own customers. In other words, 3PLs should investigate whether these potential clients embrace RMO toward their downstream customers. If that is the case, the client will be more likely to have LTO with the 3PLs with which it works. <B>Originality/value</B> - While most studies in logistics outsourcing demonstrate that interorganizational conditions are key determinants of long-term and collaborative relationships with 3PLs, this study provides initial evidence that when a strategic orientation – RMO – is embedded in a firm’s strategies and operations toward its customers, there will be spillover effects on both the nature and outcomes of relationships with 3PLs as well. Article literatinetwork@emeraldinsight.com (Adriana Rossiter Hofer, Ronn Joseph Smith, Paul Murphy) Tue, 05 Aug 2014 00:00:00 +0100 Logistics and Supply Chain Process Integration as a Source of Competitive Advantage: An Empirical Analysis http://www.emeraldinsight.com/journals.htm?issn=0957-4093&volume=25&issue=2&articleid=17114850&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - This paper investigates the effectiveness of logistics and supply chain integration on firm competitiveness in manufacturing firms. <B>Design/methodology/approach</B> - Utilizing the Resource-Based View (RBV) of competitive advantage along with the Transaction Cost Economics (TCE) theory, we address the critical role of logistics and supply chain strategy as the driver of logistics and supply chain integration and firm competitiveness. Structural equation modeling is used to determine the effect of two sets of logistics and supply chain integration practices (logistics/supply chain information integration and logistics/supply chain process integration) along with logistics outsourcing decision practices (logistics investment decisions and private warehousing decisions) on firm competitiveness. <B>Findings</B> - The results indicate that logistics/supply chain strategy is the main driver of logistics and supply chain integration and logistics decisions. Furthermore, our findings suggest that logistics/supply chain process integration is the most significant predictor of firm’s competitive position. <B>Research limitations/implications</B> - Further examination and testing of the proposed model across multiple contexts is necessary for validity of the findings. <B>Originality/value</B> - This is one of the first studies that provide an empirical analysis on the importance of different sources of integration (information and process) in logistics and supply chain and their impact on firm competitiveness. Article literatinetwork@emeraldinsight.com (Mahour Mellat-Parast, John Spillan) Tue, 05 Aug 2014 00:00:00 +0100 A REVERSE LOGISTICS INVENTORY MODEL FOR PLASTIC BOTTLES http://www.emeraldinsight.com/journals.htm?issn=0957-4093&volume=25&issue=2&articleid=17114852&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - This paper presents an original model for the production-recycling-reuse of plastic beverage bottles<B>Design/methodology/approach</B> - It is assumed that discarded 2-liter plastic PET (polyethylene terephthalate) bottles are collected from the market. The bottles are then sorted into non-contaminated and contaminated streams. The non-contaminated PET bottles are either remanufactured or used as regrind mixed with virgin PET to produce new bottles to satisfy varying demand. The contaminated bottles are either sold to industries using low grade plastic or disposed of in a landfill. Numerical studies are used to illustrate the behaviour of the model, with an emphasis on exploring the reduction of total system cost and the amount of bottles going into a landfill.<B>Findings</B> - Numerical analyses conducted on the model found that the amount of bottles collected had the largest influence on the outcome of the total system unit time cost. Alternative materials to PET are surveyed and used to demonstrate a significant reduction in the cost of landfill disposal due to their more rapid degradation in the landfill<B>Originality/value</B> - The model incorporates several unique aspects, including accounting for the cost of land use and associated environmental damage through the calculation of a present value that is charged to the manufacturer Article literatinetwork@emeraldinsight.com (Nouri Matar, Mohamad Y. Jaber, Cory Searcy) Tue, 05 Aug 2014 00:00:00 +0100 Antecedents of SCM Practices in ASEAN Automotive Industry: Corporate Entrepreneurship, Social Capital, and Resource-based Perspectives http://www.emeraldinsight.com/journals.htm?issn=0957-4093&volume=25&issue=2&articleid=17114811&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - This study examines how corporate entrepreneurship, social capital and resources contribute to the implementation of supply chain management practices in ASEAN automotive industry.<B>Design/methodology/approach</B> - A conceptual framework of antecedents of supply chain management practices and several research hypotheses were proposed. Hypotheses were tested with data from OEM suppliers in the ASEAN automotive manufacturing industry. Confirmatory factor analysis and multiple linear regressions were used to test the hypotheses.<B>Findings</B> - The analysis of survey data suggests that corporate entrepreneurship theory and social capital theory play a key role in motivating and preceding supply chain management practices. However, traditional resource-based explanations of SCM decisions by Western manufacturing firms do not always apply to ASEAN automotive suppliers.<B>Research limitations/implications</B> - This paper may have excluded some crucial constructs that affect supply chain management practices. This study also suffers from the common limitations of empirical research, including the reliance on a single respondent. Prior studies suggest that firms with better resources are likely to create more effective SCM operations. This study contributes to the literature by adding behavioral explanations to the research stream. That is, drawing on corporate entrepreneurship and social capital theories, we link firm behavioral factors to their resources and thus help explains SCM practices.<B>Practical implications</B> - This study provides some notable managerial implications. Our study shows that to implement successful supply chain management practices, emerging ASEAN automotive suppliers should exploit both the internal and external antecedents of supply chain management. Internal antecedent in the form of corporate entrepreneurship that measures a firm’s innovativeness and proactiveness, and external antecedent in the form of social capital that measures a firm’s relationships with its supply chain members are important factors that affect supply chain management practices. Also, these factors are important in counteracting the adverse forces of the environmental uncertainty to improve performance.<B>Originality/value</B> - These findings extend prior research by establishing the importance of the relationships between supply chain management practices and its antecedents. Also, this is one of the few studies that specifically examined the ASEAN automotive industry. Article literatinetwork@emeraldinsight.com (Chin-Chun Hsu, Keah Choon Tan, Tritos Laosirihongthong) Tue, 05 Aug 2014 00:00:00 +0100 Forecasts impacts on sanitary risk during a crisis: a case study http://www.emeraldinsight.com/journals.htm?issn=0957-4093&volume=25&issue=2&articleid=17114837&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - In this case study, a system dynamics model represents the structure of a poultry supply chain composed by an upstream production process which operates as a push with a breeding period of forty days for standard chickens. During a crisis situation, this chain is faced with high variations on fresh chicken meat demand and has therefore to simultaneously manage excessive shelf-life stocks (in case of falling demand) and external purchases due to inventory shortages. In this case, the production plan is often established according to non-accurate sale forecasts which require ongoing adjustment.<B>Design/methodology/approach</B> - We have simulated the behavior of the French meat chicken supply chain during a given Avian Influenza crisis period. We compared the usual exponential smoothing forecasting method used by deciders to a model based on a word-of-mouth diffusion model which makes sense in a sanitary crisis context. These forecasting models aim to simultaneously minimize the additional purchasing costs and the excessive perishable products causing a sanitary risk.<B>Findings</B> - An interesting result shows a complex relationship between the sanitary risk (which increases according to the slaughtered chicken’s volume and storage time) and the additional external purchases (in case of low production generated by an insufficient forecasting launched 40 days before customer orders).<B>Practical implications</B> - This model simulated two forecasting methods and their implications in term of management of a poultry supply chain. The smoothing method used by the professionals is compared to a diffusion model and its weaknesses are showed.<B>Originality/value</B> - This paper simulates a model of a food supply chain during a crisis situation by using real data. The originality was to analyze the balance between the fresh product inventory and the external purchases according to two different forecast methods: one used by the professional and another which was proposed in this paper. Article literatinetwork@emeraldinsight.com (Daniel Thiel, Thi Le Hoa Vo, Vincent Hovelaque) Tue, 05 Aug 2014 00:00:00 +0100 Reverse Logistics in the Pharmaceuticals Industry: A Systemic Analysis http://www.emeraldinsight.com/journals.htm?issn=0957-4093&volume=25&issue=2&articleid=17114817&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - This paper presents a systemic analysis of the complex interaction of factors affecting the reverse logistics processes in a pharmaceutical supply chain. <B>Design/methodology/approach</B> - This study uses a systems thinking approach. Initial problem structuring involved the analysis of behavior-over-time of main variables and incorporated stakeholder analysis. Further, a participative group model building process was used to develop a systems model.<B>Findings</B> - The model was analyzed to identify a set of feedback loops operating in the system responsible for the complexities of the problem. To address this, the stakeholders identified three strategic interventions. The first intervention relates to returns avoidance by alleviating market flooding of medicines, second intervention aims at improving the infrastructure for quality and performance management and the third targets balanced risk sharing between the main stakeholders involved in the supply chain. The findings suggest strong linkage between reverse logistics network design and key activities in returns management. The study lays a platform for developing a simulation model. <B>Research limitations/implications</B> - Data collection was confined to stakeholders belonging to a pharmaceutical supply chain based in the South Indian state of Kerala and excluded the participation of doctors due to practical constraints. The application of systems thinking and modeling was limited to the qualitative phases of the methodology.<B>Practical implications</B> - The study illustrates a participative process capable of revealing the differing viewpoints of multiple stakeholders involved in a pharmaceutical supply chain.<B>Originality/value</B> - It provides a holistic approach based on the systems thinking and modelling methodology for analysing the complexities related to reverse logistics in the Indian pharmaceutical industry. Article literatinetwork@emeraldinsight.com (Sushmita Narayana, Arun A. Elias, Rupesh Kumar Pati) Tue, 05 Aug 2014 00:00:00 +0100 Supply Chain Strategy, Flexibility, and Performance: A Comparative Study of SMEs in Pakistan and Canada http://www.emeraldinsight.com/journals.htm?issn=0957-4093&volume=25&issue=2&articleid=17114828&show=abstract <strong>Abstract</strong><br /><br /><B>Purpose</B> - The purpose of this research is to compare the supply chain strategy, flexibility, and performance relationships in the context of SMEs in Canada and Pakistan<B>Design/methodology/approach</B> - The research is based on a quantitative approach using a questionnaire survey from a total of 170 small and medium-sized Pakistani manufacturing companies. The current study draws upon the earlier work of Fantazy et al ., (2009) for comparative purpose and employs path analysis technique.<B>Findings</B> - The results partially confirm the findings of previous study on Canadian SMEs with regard to the relationships among strategy, flexibility, performance in the context of supply chain. The survey results revealed that SMEs in Pakistan adopt followers strategy in order to achieve financial and non-financial performance. Whereas in the previous study, Canadian SMEs adopted innovative strategy and customer oriented strategy in order to enhance their performance. <B>Originality/value</B> - The literature did not reveal any study which attempted to compare supply chain strategy, flexibility, and performance of SMEs in developed and developing countries. The current study fills this important gap in the literature. Article literatinetwork@emeraldinsight.com (Syed Tipu, Kamel Fantazy) Tue, 05 Aug 2014 00:00:00 +0100