Emerald | International Journal of Retail & Distribution Management | Table of Contents http://www.emeraldinsight.com/0959-0552.htm Table of contents from the most recently published issue of International Journal of Retail & Distribution Management Journal en-gb Tue, 05 Aug 2014 00:00:00 +0100 2013 Emerald Group Publishing Limited editorial@emeraldinsight.com support@emeraldinsight.com 60 Emerald | International Journal of Retail & Distribution Management | Table of Contents http://www.emeraldinsight.com/common_assets/img/covers_journal/ijrdmcover.gif http://www.emeraldinsight.com/0959-0552.htm 120 157 Fast-fashion consumers’ post-purchase behaviours http://www.emeraldinsight.com/journals.htm?issn=0959-0552&volume=42&issue=8&articleid=17114749&show=abstract http://www.emeraldinsight.com/10.1108/IJRDM-03-2013-0055 <strong>Abstract</strong><br /><br /><B>Purpose</B> – The purpose of this paper is to explore fast-fashion consumers’ post-purchase behaviours and examine relationships among fast-fashion purchase, disposing, hoarding, participation in recycling, and environmental attitudes. <B>Design/methodology/approach</B> – A survey questionnaire was developed and a total of 335 college students completed it in a classroom setting. Of the data collected, 274 students who purchased fast-fashions were used for this study. Descriptive statistics were used to summarize the data and Pearson correlations were conducted to examine relationships among the variables. <B>Findings</B> – Results of Pearson correlations indicated that fast-fashion purchase was positively related to disposing and hoarding, but negatively related to participation in recycling. Apparel hoarding was positively related to recycling, but no relationships were found between environmental attitudes and any of the following: fast-fashion purchase, disposing, hoarding, or participation in recycling. <B>Practical implications</B> – Fast-fashion suppliers should encourage consumers’ participation in recycling and should take responsibility for collecting their post-purchase products. <B>Originality/value</B> – This paper provides important contributions to the literature about fashion retailing/marketing and post-purchase behaviours. Although young fashion-oriented consumers easily purchase and dispose of trendy and cheap fast-fashions, little is known about their post-purchase behaviours. Findings of this study showed that fast-fashion consumers had positive attitudes towards the environment, yet they did not participate in recycling. The finding implies that fast-fashion suppliers need to develop a culture to support sustainability of consumption. Article literatinetwork@emeraldinsight.com (Hyun-Mee Joung) Tue, 05 Aug 2014 00:00:00 +0100 Do apparel store formats matter to Indian shoppers? http://www.emeraldinsight.com/journals.htm?issn=0959-0552&volume=42&issue=8&articleid=17114750&show=abstract http://www.emeraldinsight.com/10.1108/IJRDM-03-2013-0065 <strong>Abstract</strong><br /><br /><B>Purpose</B> – The purpose of this paper is to explore store choice behaviour of Indian apparel shoppers and analyses the factors influencing their choice of retail formats from an emerging market perspective. <B>Design/methodology/approach</B> – The research draws on a data set of 336 structured questionnaires with adult urban Indian respondents to understand their perceptions about organised and unorganised apparel store formats. The exploratory study uses a comprehensive list of demographics, shopping situations and format stimuli parameters along with two established psychographic scales to assess the extent of their effect on the store choice of apparel shoppers. <B>Findings</B> – Factor analysis revealed five well defined store attributes influencing the apparel shoppers’ decision. The growing market for organised retail with a preference for multi brand stores is highlighted. The study establishes that the shoppers’ perception of single-brand stores is still going through a formative phase. Further at the micro level of the decision process, significant differences are established by a number of variables. <B>Research limitations/implications</B> – The paper explores the store choice behaviour from a wider perspective that may be useful for future research on developing integrated store format choice models. However, the data used herein relates to a cross-section of shoppers in urban India due to the feasibility and convenience of studying relatively organised retail forms and structure of retail in an emerging market environment. <B>Originality/value</B> – The paper attempts to enumerate befitting analyses of factors that influence the store choice behaviour of apparel shoppers by using apt format classifications that are specific to the emerging retail market scenario in India. Article literatinetwork@emeraldinsight.com (Rituparna Basu, Kalyan K. Guin, Kalyan Sengupta) Tue, 05 Aug 2014 00:00:00 +0100 Hypermarkets in Oman: a study of consumers’ shopping preferences http://www.emeraldinsight.com/journals.htm?issn=0959-0552&volume=42&issue=8&articleid=17114751&show=abstract http://www.emeraldinsight.com/10.1108/IJRDM-02-2013-0043 <strong>Abstract</strong><br /><br /><B>Purpose</B> – Hypermarkets have emerged as an important retail format in many parts of the world. The purpose of this paper is to explore consumer behaviour towards store preferences, particularly hypermarkets, in Oman. <B>Design/methodology/approach</B> – Following a mixed method approach, primary data, collected mainly using questionnaires and focus groups, were analysed to reveal consumer preferences. After pilot testing, 300 structured questionnaires were administered, of which 164 completed questionnaires were accepted for analysis. Data on store choice attributes were collected and analysed to reveal respondents’ preferences. Respondents’ characteristics were also measured using socio-demographic variables and were compared with their purchasing behaviour. <B>Findings</B> – By offsetting traditional markets, hypermarkets have emerged as one of the important retail formats in the urban areas of Oman. Their emergence has impacted trade in the traditional markets, the <IT>souqs</IT>. A weekly trip to the hypermarket is becoming an established feature of Omani life. Employed, educated or prosperous Omani consumers and expatriates prefer hypermarkets and these preferences surge during hot weather conditions. Consumers visit hypermarkets not only for purchases but also for recreation. Several factors affect consumer choice of hypermarkets in Oman, and these are listed in the outcomes of the study. <B>Research limitations/implications</B> – This study mainly focusses on consumers from selected hypermarkets in the Muscat and the Batinah regions of Oman. Although these regions are home to more than half of the Omani population, similar studies on other prominent regions will help in generalizing the preferences of consumers. <B>Practical implications</B> – Beyond an academic investigation to better understand the issue, the findings are important to help policy makers, town planners, and retailers better understand, plan, and evolve a consumer friendly retail sector. The findings will also help in understanding the regional imbalances in retailing activities, locally and globally. <B>Social implications</B> – The findings will help in the planning of certain retail policies to assure the notion of accessibility, affordability, and availability of global products and services to Omani consumers and also in striking a balance between traditional and modern retail formats to maintain diversity, growth, and overall consumer satisfaction. <B>Originality/value</B> – This paper furthers understanding of retailing issues in a conservative Islamic society in general; and in an area, Oman, that has not been covered before, in particular. Article literatinetwork@emeraldinsight.com (Rakesh Belwal, Shweta Belwal) Tue, 05 Aug 2014 00:00:00 +0100 Department upkeep and shrinkage control: Two key variables in optimizing the performance of fruit and vegetables departments http://www.emeraldinsight.com/journals.htm?issn=0959-0552&volume=42&issue=8&articleid=17114752&show=abstract http://www.emeraldinsight.com/10.1108/IJRDM-02-2013-0036 <strong>Abstract</strong><br /><br /><B>Purpose</B> – The strategic nature of the fresh fruit and vegetables (FFV) department for supermarkets and hypermarkets is unquestioned. Yet both practitioners and researchers have difficulty optimizing its performance. The purpose of this paper is to identify the key specific drivers of the performance of FFV departments with a special attention being paid to the deterioration of product quality. <B>Design/methodology/approach</B> – The authors used a two-step inductive modelling process relying on interviews with experts from within the sector and a multiple case study of four FFV departments belonging to a French retail brand. <B>Findings</B> – After highlighting that the deterioration of product quality on the shelves is a key particularity of FFV departments, the authors identify department upkeep and shrinkage control as key intermediate variables impacting the performance of FFV departments and show how these two parameters can be controlled using three main actionable levers: marketing, in-store logistics and procurement. <B>Research limitations/implications</B> – The discussion of managerial implications sheds light on other phenomena requiring further investigation: team management practices, the buying role of the department manager and tailored criteria for assessing performance. <B>Practical implications</B> – The research shows managers that optimizing department upkeep allows turnover to be generated which exceeds the sector average without impeding the productivity of the department. The authors stress that it is imperative to control shrinkage in order to meet margin performance objectives. <B>Originality/value</B> – This research is a step forward because it takes account of the elements distinguishing FFV from other fresh products to highlight the factors underlying high performance levels. Article literatinetwork@emeraldinsight.com (Florent Saucède, Hervé Fenneteau, Jean-Marie Codron) Tue, 05 Aug 2014 00:00:00 +0100 Predicting mobile app usage for purchasing and information-sharing http://www.emeraldinsight.com/journals.htm?issn=0959-0552&volume=42&issue=8&articleid=17114753&show=abstract http://www.emeraldinsight.com/10.1108/IJRDM-11-2012-0108 <strong>Abstract</strong><br /><br /><B>Purpose</B> – Mobile applications, or apps, are an increasingly important part of omnichannel retailing. While the adoption and usage of apps for marketing purposes has grown exponentially over the past few years, there is little academic research in this area. The purpose of this paper is to examine how the mobile phone platform (Android vs Apple iOS), interest in the app and recency of store visit affect consumers’ likelihood to use the apps for purchasing and information-sharing activities. <B>Design/methodology/approach</B> – The paper tests a model by analysing survey data collected from customers of a major US retailer using partial least squares regression. <B>Findings</B> – The analysis finds that the level of interest in a retail app is positively related to the consumer's intention to engage in both purchasing and information-sharing activities. In addition, the recency of the consumer's last visit to the retail store has a moderating effect on both types of activities; the more recent the last visit, the larger the effect-size of interest in the app on intention to share information and make a purchase. <B>Practical implications</B> – While marketing and advertising managers may have suspected that Apple iOS users are more receptive to retail mobile apps, this study provides empirical support for the proposition. In addition, the moderating effect of recency of visit suggests that in-store promotions may be effective in increasing usage of the retailer's mobile apps. <B>Originality/value</B> – This study is among the first in the academic literature to examine predictors of mobile app usage for purchasing and information sharing. It fills a gap in the literature, while at the same time providing actionable information for practitioners. Article literatinetwork@emeraldinsight.com (David G. Taylor, Michael Levin) Tue, 05 Aug 2014 00:00:00 +0100 Editorial http://www.emeraldinsight.com/journals.htm?issn=0959-0552&volume=42&issue=8&articleid=17114754&show=abstract Editorial literatinetwork@emeraldinsight.com (Neil Towers) Tue, 05 Aug 2014 00:00:00 +0100