International Journal of Retail & Distribution ManagementTable of Contents for International Journal of Retail & Distribution Management. List of articles from the current issue, including Just Accepted (EarlyCite)https://www.emerald.com/insight/publication/issn/0959-0552/vol/52/iss/13?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestInternational Journal of Retail & Distribution ManagementEmerald Publishing LimitedInternational Journal of Retail & Distribution ManagementInternational Journal of Retail & Distribution Managementhttps://www.emerald.com/insight/proxy/containerImg?link=/resource/publication/journal/beaad92d53e0348c954c8332deb73c20/urn:emeraldgroup.com:asset:id:binary:ijrdm.cover.jpghttps://www.emerald.com/insight/publication/issn/0959-0552/vol/52/iss/13?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestShopping behaviour of elderly consumers: change and stability during times of crisishttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-01-2023-0029/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestDifferent age groups display different shopping patterns in terms of how and where consumers buy products. During times of crisis, such behavioural differences become even more striking yet remain under-researched with respect to elderly consumers. This paper investigates the impact of age on retail-related behavioural changes and behavioural stability of elderly shoppers (in comparison to younger consumers) during a crisis. The authors surveyed 643 Austrian consumers to assess the impact of perceived threat on behavioural change and the moderating effect of age groups. Based on findings from this survey, they subsequently conducted 51 semi-structured interviews to understand the causes of behavioural change and behavioural stability during a crisis. Elderly shoppers display more stable shopping behaviour during a crisis compared to younger consumers, which is influenced by perceived threat related to the crisis. Such findings indicate that elderly shoppers reinforce their learnt and embedded shopping patterns. The causes of change and stability in behaviour include environmental and inter-personal factors. Through the lens of social cognitive theory, protection motivation theory and dual process theory, this research contributes to an improved understanding of changes in shopping behaviour of elderly consumers, its antecedents and consequences during a time of crisis. The authors reveal reasons that lead to behavioural stability, hence the absence of change, in terms of shopping during a crisis. They further outline implications for retailers that might wish to better respond to shopping behaviours of the elderly.Shopping behaviour of elderly consumers: change and stability during times of crisis
Teresa Schwendtner, Sarah Amsl, Christoph Teller, Steve Wood
International Journal of Retail & Distribution Management, Vol. 52, No. 13, pp.1-15

Different age groups display different shopping patterns in terms of how and where consumers buy products. During times of crisis, such behavioural differences become even more striking yet remain under-researched with respect to elderly consumers. This paper investigates the impact of age on retail-related behavioural changes and behavioural stability of elderly shoppers (in comparison to younger consumers) during a crisis.

The authors surveyed 643 Austrian consumers to assess the impact of perceived threat on behavioural change and the moderating effect of age groups. Based on findings from this survey, they subsequently conducted 51 semi-structured interviews to understand the causes of behavioural change and behavioural stability during a crisis.

Elderly shoppers display more stable shopping behaviour during a crisis compared to younger consumers, which is influenced by perceived threat related to the crisis. Such findings indicate that elderly shoppers reinforce their learnt and embedded shopping patterns. The causes of change and stability in behaviour include environmental and inter-personal factors.

Through the lens of social cognitive theory, protection motivation theory and dual process theory, this research contributes to an improved understanding of changes in shopping behaviour of elderly consumers, its antecedents and consequences during a time of crisis. The authors reveal reasons that lead to behavioural stability, hence the absence of change, in terms of shopping during a crisis. They further outline implications for retailers that might wish to better respond to shopping behaviours of the elderly.

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Shopping behaviour of elderly consumers: change and stability during times of crisis10.1108/IJRDM-01-2023-0029International Journal of Retail & Distribution Management2024-01-24© 2024 Teresa Schwendtner, Sarah Amsl, Christoph Teller and Steve WoodTeresa SchwendtnerSarah AmslChristoph TellerSteve WoodInternational Journal of Retail & Distribution Management52132024-01-2410.1108/IJRDM-01-2023-0029https://www.emerald.com/insight/content/doi/10.1108/IJRDM-01-2023-0029/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Teresa Schwendtner, Sarah Amsl, Christoph Teller and Steve Woodhttp://creativecommons.org/licences/by/4.0/legalcode
Predictable inventory management within dairy supply chain operationshttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-01-2023-0051/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestWith the current wave of modernization in the dairy industry, the global dairy market has seen significant shifts. Making the most of inventory planning, machine learning (ML) maximizes the movement of commodities from one site to another. By facilitating waste reduction and quality improvement across numerous components, it reduces operational expenses. The focus of this study was to analyze existing dairy supply chain (DSC) optimization strategies and to look for ways in which DSC could be further improved. This study tends to enhance the operational excellence and continuous improvements of optimization strategies for DSC management Preferred reporting items for systematic reviews and meta-analyses (PRISMA) standards for systematic reviews are served as inspiration for the study's methodology. The accepted protocol for reporting evidence in systematic reviews and meta-analyses is PRISMA. Health sciences associations and publications support the standards. For this study, the authors relied on descriptive statistics. As a result of this modernization initiative, dairy sector has been able to boost operational efficiency by using cutting-edge optimization strategies. Historically, DSC researchers have relied on mathematical modeling tools, but recently authors have started using artificial intelligence (AI) and ML-based approaches. While mathematical modeling-based methods are still most often used, AI/ML-based methods are quickly becoming the preferred method. During the transit phase, cloud computing, shared databases and software actually transmit data to distributors, logistics companies and retailers. The company has developed comprehensive deployment, distribution and storage space selection methods as well as a supply chain road map. Many sorts of environmental degradation, including large emissions of greenhouse gases that fuel climate change, are caused by the dairy industry. The industry not only harms the environment, but it also causes a great deal of animal suffering. Smaller farms struggle to make milk at the low prices that large farms, which are frequently supported by subsidies and other financial incentives, set. This paper addresses a need in the dairy business by giving a primer on optimization methods and outlining how farmers and distributors may increase the efficiency of dairy processing facilities. The majority of the studies just briefly mentioned supply chain optimization.Predictable inventory management within dairy supply chain operations
Rosario Huerta-Soto, Edwin Ramirez-Asis, John Tarazona-Jiménez, Laura Nivin-Vargas, Roger Norabuena-Figueroa, Magna Guzman-Avalos, Carla Reyes-Reyes
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

With the current wave of modernization in the dairy industry, the global dairy market has seen significant shifts. Making the most of inventory planning, machine learning (ML) maximizes the movement of commodities from one site to another. By facilitating waste reduction and quality improvement across numerous components, it reduces operational expenses. The focus of this study was to analyze existing dairy supply chain (DSC) optimization strategies and to look for ways in which DSC could be further improved. This study tends to enhance the operational excellence and continuous improvements of optimization strategies for DSC management

Preferred reporting items for systematic reviews and meta-analyses (PRISMA) standards for systematic reviews are served as inspiration for the study's methodology. The accepted protocol for reporting evidence in systematic reviews and meta-analyses is PRISMA. Health sciences associations and publications support the standards. For this study, the authors relied on descriptive statistics.

As a result of this modernization initiative, dairy sector has been able to boost operational efficiency by using cutting-edge optimization strategies. Historically, DSC researchers have relied on mathematical modeling tools, but recently authors have started using artificial intelligence (AI) and ML-based approaches. While mathematical modeling-based methods are still most often used, AI/ML-based methods are quickly becoming the preferred method. During the transit phase, cloud computing, shared databases and software actually transmit data to distributors, logistics companies and retailers. The company has developed comprehensive deployment, distribution and storage space selection methods as well as a supply chain road map.

Many sorts of environmental degradation, including large emissions of greenhouse gases that fuel climate change, are caused by the dairy industry. The industry not only harms the environment, but it also causes a great deal of animal suffering. Smaller farms struggle to make milk at the low prices that large farms, which are frequently supported by subsidies and other financial incentives, set.

This paper addresses a need in the dairy business by giving a primer on optimization methods and outlining how farmers and distributors may increase the efficiency of dairy processing facilities. The majority of the studies just briefly mentioned supply chain optimization.

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Predictable inventory management within dairy supply chain operations10.1108/IJRDM-01-2023-0051International Journal of Retail & Distribution Management2023-05-23© 2023 Emerald Publishing LimitedRosario Huerta-SotoEdwin Ramirez-AsisJohn Tarazona-JiménezLaura Nivin-VargasRoger Norabuena-FigueroaMagna Guzman-AvalosCarla Reyes-ReyesInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2023-05-2310.1108/IJRDM-01-2023-0051https://www.emerald.com/insight/content/doi/10.1108/IJRDM-01-2023-0051/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
Analysis of legal framework solutions to protect retail consumershttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-02-2023-0055/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThis article analyses the existing retail and distribution legal framework in which Internet companies operate, focusing on data breaches and other issues of relevance to these companies. In order to identify who should be responsible for the largest share of improving people's quality of life, this study takes into account the perspectives of both consumers and businesses (or service provider). The author states that where there is a high probability of a security or privacy breach and the customer suffers moderate to severe damage, the burden of proof may shift to the corporation. However, the customer's obligation is conditioned by factors such as the customer's risk tolerance, the customer's losses and the efficiency of the security investment. The author suggests that the decentralized nature of blockchain, information sharing, immutability and smart contracting capabilities have the potential to disrupt established business models and social norms. Challenges related to trust, customs oversight and payments are discussed, as well as the process of creating the framework for electronic commerce. As part of this research, the author has taken into consideration the increasing popularity of Internet shopping. The author demonstrates that due to the worldwide reach of the internet and the fast advancement of computer technology, the economies of the globe have grown increasingly linked. Even though e-commerce has been growing rapidly in recent years due to innovations in both technology and international retail and distribution forms, it still confronts a number of challenges. In e-commerce that makes use of blockchain technology, there are significant costs associated with transferring data formats, a lack of consensus and limited emissivity in the flow of law and information. Reduced costs and associated negative externalities would be tremendously beneficial for both private enterprise and forward-thinking public policy. This paper examines the potential liability concerns that may arise in the context of electronic transactions should a breach of security or privacy occur, as the author shows from a practical standpoint. Computers, mobile devices, tablets, sensors, smart meters and even autos are just some of the many channels via which data may be sent. It is conceivable for data flows in e-commerce, cloud and the Internet of Things to follow a regular pattern. This may endanger the confidentiality or security of the data. These have evolved into a significant barrier that web stores must overcome. The author argues that resolving disputes related to the processing of electronic transactions is crucial to the growth of e-commerce businesses since customer happiness is directly correlated with business success.Analysis of legal framework solutions to protect retail consumers
Xiukun Ge
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

This article analyses the existing retail and distribution legal framework in which Internet companies operate, focusing on data breaches and other issues of relevance to these companies. In order to identify who should be responsible for the largest share of improving people's quality of life, this study takes into account the perspectives of both consumers and businesses (or service provider). The author states that where there is a high probability of a security or privacy breach and the customer suffers moderate to severe damage, the burden of proof may shift to the corporation. However, the customer's obligation is conditioned by factors such as the customer's risk tolerance, the customer's losses and the efficiency of the security investment.

The author suggests that the decentralized nature of blockchain, information sharing, immutability and smart contracting capabilities have the potential to disrupt established business models and social norms. Challenges related to trust, customs oversight and payments are discussed, as well as the process of creating the framework for electronic commerce. As part of this research, the author has taken into consideration the increasing popularity of Internet shopping.

The author demonstrates that due to the worldwide reach of the internet and the fast advancement of computer technology, the economies of the globe have grown increasingly linked. Even though e-commerce has been growing rapidly in recent years due to innovations in both technology and international retail and distribution forms, it still confronts a number of challenges.

In e-commerce that makes use of blockchain technology, there are significant costs associated with transferring data formats, a lack of consensus and limited emissivity in the flow of law and information. Reduced costs and associated negative externalities would be tremendously beneficial for both private enterprise and forward-thinking public policy.

This paper examines the potential liability concerns that may arise in the context of electronic transactions should a breach of security or privacy occur, as the author shows from a practical standpoint. Computers, mobile devices, tablets, sensors, smart meters and even autos are just some of the many channels via which data may be sent. It is conceivable for data flows in e-commerce, cloud and the Internet of Things to follow a regular pattern. This may endanger the confidentiality or security of the data. These have evolved into a significant barrier that web stores must overcome.

The author argues that resolving disputes related to the processing of electronic transactions is crucial to the growth of e-commerce businesses since customer happiness is directly correlated with business success.

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Analysis of legal framework solutions to protect retail consumers10.1108/IJRDM-02-2023-0055International Journal of Retail & Distribution Management2023-05-18© 2023 Emerald Publishing LimitedXiukun GeInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2023-05-1810.1108/IJRDM-02-2023-0055https://www.emerald.com/insight/content/doi/10.1108/IJRDM-02-2023-0055/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
Visual attention and product interaction: a neuroscientific study on purchase across two product categories in a virtual storehttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-02-2023-0067/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThis research analyses the searching, interacting and purchasing behavior of shoppers seeking semidurable and fast-moving consumer goods in an immersive virtual reality (VR) store, showing how physical examinations and visual inspections relate to purchases. Around 60 participants completed two forced-purchase tasks using a head-mounted display with visual and motor-tracking systems. A second study using a pictorial display of the products complemented the VR study. The findings indicate differences in shopping behavior for the two product categories, with semidurable goods requiring greater inspection and deliberation than fast-moving consumer goods. In addition, visual inspection of the shelf and products was greater than a physical examination through virtual handling for both product categories. The paper also presents relationships between visual inspections and product interactions during the searching stage of purchase decisions. The research consists of two types of implicit measures in this study: eye-tracking and hand-product interactions. This study reveals the suitability of implicit measures for evaluating consumer behavior in VR stores.Visual attention and product interaction: a neuroscientific study on purchase across two product categories in a virtual store
Enrique Bigne, Aline Simonetti, Jaime Guixeres, Mariano Alcaniz
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

This research analyses the searching, interacting and purchasing behavior of shoppers seeking semidurable and fast-moving consumer goods in an immersive virtual reality (VR) store, showing how physical examinations and visual inspections relate to purchases.

Around 60 participants completed two forced-purchase tasks using a head-mounted display with visual and motor-tracking systems. A second study using a pictorial display of the products complemented the VR study.

The findings indicate differences in shopping behavior for the two product categories, with semidurable goods requiring greater inspection and deliberation than fast-moving consumer goods. In addition, visual inspection of the shelf and products was greater than a physical examination through virtual handling for both product categories. The paper also presents relationships between visual inspections and product interactions during the searching stage of purchase decisions.

The research consists of two types of implicit measures in this study: eye-tracking and hand-product interactions. This study reveals the suitability of implicit measures for evaluating consumer behavior in VR stores.

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Visual attention and product interaction: a neuroscientific study on purchase across two product categories in a virtual store10.1108/IJRDM-02-2023-0067International Journal of Retail & Distribution Management2024-02-26© 2024 Emerald Publishing LimitedEnrique BigneAline SimonettiJaime GuixeresMariano AlcanizInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2024-02-2610.1108/IJRDM-02-2023-0067https://www.emerald.com/insight/content/doi/10.1108/IJRDM-02-2023-0067/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
Digital transformation of supply chain management in retail and e-commercehttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-02-2023-0076/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThe purpose of studying digitization transformation of the supply chain is to understand how digital technologies and processes are changing the way supply chains operate and to identify the opportunities and challenges associated with this transformation. Studying digitization transformation of the supply chain is important because it can help global businesses in identifying the best practices in supply chain management (SCM) systems and enhance supply chain performance. Hence, this research study is contributing in revealing the outcomes of digital inclusiveness in overall SCM for the growth of retail and e-commerce based platforms. This research is using both descriptive and explanatory research designs to provide a comprehensive understanding of the problems in SCM. Descriptive research provides a detailed description of the characteristics of the population under study, while explanatory research identifies the causal relationships between the variables. Descriptive research has helped us to develop hypotheses about the relationships between variables that can be tested using explanatory research. Explanatory research has been used to validate the findings of descriptive research. By using both descriptive and explanatory research designs, our research design has increased the generalizability of our findings. According to this study, businesses intend to change their supply chain strategies after the wake of competitive era to make them more robust, sustainable and collaborative with suppliers, customers and stakeholders by investing more in SCM technology like Blockchain, AI, analytics, robotic process automation and data control centers. This study evaluates the impact of digitization on supply chain systems. This includes assessing the benefits of digitization and identifying the factors that contribute to successful implementation. This research is studying the role of data analytics in SCM and how it can be leveraged to improve efficiency, reduce costs and increase transparency. The study highlights the importance of adopting digitization in supply chain systems to improve supply chain robustness, sustainability and collaboration with stakeholders. This study's emphasis on data analytics in SCM presents an opportunity for businesses to gain insights into their supply chain systems and make data-driven decisions. This can enhance efficiency, reduce costs and improve overall supply chain performance. The study's focus on SCM technology and data analytics may overlook other factors that contribute to successful SCM, such as organizational culture, human resources and supply chain governance. This study will complement to the existing body of information, management theory and practice and will benefit all. The research work is original and can be implemented worldwide to promote digitization in SCM for smooth transactions in the entire chain of wholesalers, retail distributors and customers.Digital transformation of supply chain management in retail and e-commerce
Shuanglei Gong
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

The purpose of studying digitization transformation of the supply chain is to understand how digital technologies and processes are changing the way supply chains operate and to identify the opportunities and challenges associated with this transformation. Studying digitization transformation of the supply chain is important because it can help global businesses in identifying the best practices in supply chain management (SCM) systems and enhance supply chain performance. Hence, this research study is contributing in revealing the outcomes of digital inclusiveness in overall SCM for the growth of retail and e-commerce based platforms.

This research is using both descriptive and explanatory research designs to provide a comprehensive understanding of the problems in SCM. Descriptive research provides a detailed description of the characteristics of the population under study, while explanatory research identifies the causal relationships between the variables. Descriptive research has helped us to develop hypotheses about the relationships between variables that can be tested using explanatory research. Explanatory research has been used to validate the findings of descriptive research. By using both descriptive and explanatory research designs, our research design has increased the generalizability of our findings.

According to this study, businesses intend to change their supply chain strategies after the wake of competitive era to make them more robust, sustainable and collaborative with suppliers, customers and stakeholders by investing more in SCM technology like Blockchain, AI, analytics, robotic process automation and data control centers. This study evaluates the impact of digitization on supply chain systems. This includes assessing the benefits of digitization and identifying the factors that contribute to successful implementation. This research is studying the role of data analytics in SCM and how it can be leveraged to improve efficiency, reduce costs and increase transparency.

The study highlights the importance of adopting digitization in supply chain systems to improve supply chain robustness, sustainability and collaboration with stakeholders. This study's emphasis on data analytics in SCM presents an opportunity for businesses to gain insights into their supply chain systems and make data-driven decisions. This can enhance efficiency, reduce costs and improve overall supply chain performance. The study's focus on SCM technology and data analytics may overlook other factors that contribute to successful SCM, such as organizational culture, human resources and supply chain governance.

This study will complement to the existing body of information, management theory and practice and will benefit all. The research work is original and can be implemented worldwide to promote digitization in SCM for smooth transactions in the entire chain of wholesalers, retail distributors and customers.

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Digital transformation of supply chain management in retail and e-commerce10.1108/IJRDM-02-2023-0076International Journal of Retail & Distribution Management2023-05-12© 2023 Emerald Publishing LimitedShuanglei GongInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2023-05-1210.1108/IJRDM-02-2023-0076https://www.emerald.com/insight/content/doi/10.1108/IJRDM-02-2023-0076/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
Quality improvement in retail-distribution of Saudi thobe using six-sigmahttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-02-2023-0091/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThis research aims to enhance the operational excellence and continuous improvement of the retail supply chain in the Saudi Thobe Factory through an integrated approach of Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) with artificial intelligence (AI). The study identified the tailoring department as the department with maximum defects by using voice of customer and critical to quality tools. An AI-integrated Six Sigma approach was applied to identify and eliminate nonproductive stages, and a new facility layout was designed to enhance productivity and customer satisfaction. The use of the factor rating method and simulation using Arena software led to an improved sigma level from 1.597 to 2.237, representing an increment of about 40%. Additionally, the defects per million opportunities reduced from 461,538 to 230,769. The study can help production industry management to optimize facility layouts and improve overall production line efficiency. This study addresses the lack of published research on the use of an integrated approach of Six Sigma DMAIC with AI in the retail and distribution sector of Saudi Arabia, particularly for small and medium-sized enterprises (SMEs). The study demonstrates how this approach may significantly boost SMEs’ performance and provides a basis for future research in this area. This study provides a practical example of how an integrated approach of Six Sigma DMAIC with AI can be used in the retail and distribution sector of Saudi Arabia to enhance operational excellence and continuous improvement. The study highlights the potential benefits of this approach for SMEs in the region and provides a framework for future research.Quality improvement in retail-distribution of Saudi thobe using six-sigma
Emad Hashiem Abualsauod
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

This research aims to enhance the operational excellence and continuous improvement of the retail supply chain in the Saudi Thobe Factory through an integrated approach of Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) with artificial intelligence (AI).

The study identified the tailoring department as the department with maximum defects by using voice of customer and critical to quality tools. An AI-integrated Six Sigma approach was applied to identify and eliminate nonproductive stages, and a new facility layout was designed to enhance productivity and customer satisfaction.

The use of the factor rating method and simulation using Arena software led to an improved sigma level from 1.597 to 2.237, representing an increment of about 40%. Additionally, the defects per million opportunities reduced from 461,538 to 230,769. The study can help production industry management to optimize facility layouts and improve overall production line efficiency.

This study addresses the lack of published research on the use of an integrated approach of Six Sigma DMAIC with AI in the retail and distribution sector of Saudi Arabia, particularly for small and medium-sized enterprises (SMEs). The study demonstrates how this approach may significantly boost SMEs’ performance and provides a basis for future research in this area.

This study provides a practical example of how an integrated approach of Six Sigma DMAIC with AI can be used in the retail and distribution sector of Saudi Arabia to enhance operational excellence and continuous improvement. The study highlights the potential benefits of this approach for SMEs in the region and provides a framework for future research.

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Quality improvement in retail-distribution of Saudi thobe using six-sigma10.1108/IJRDM-02-2023-0091International Journal of Retail & Distribution Management2023-06-02© 2023 Emerald Publishing LimitedEmad Hashiem AbualsauodInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2023-06-0210.1108/IJRDM-02-2023-0091https://www.emerald.com/insight/content/doi/10.1108/IJRDM-02-2023-0091/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
Business intelligence for Industry 4.0: predictive models for retail and distributionhttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-02-2023-0101/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestTextile and contemporary apparel manufacturers are adopting and integrating cutting-edge technologies to reduce their impact on the environment and gain an advantage in the marketplace. Most previous studies have ignored business intelligence systems (BIS), notably in the textile and apparel industry (T&A), in favor of looking at the larger picture of how big data would affect retail and distribution in a company. This is especially true for the T&As. The authors report that they conducted 14 semi-structured interviews with 12 international luxury tourism service providers. In this case, researchers use snowball features and systematic techniques to select participants. A qualitative content analysis strategy is used to capture the focus of the interviews. Problems with T&A company sustainability, opportunities to increase value creation via use of industry-leading business intelligence (BI) solutions and perceived roadblocks to BIS adoption were all found by the poll. Garment retail and distribution sector has benefited greatly from the increased use of Industry 4.0 technologies, especially those that provide better BI solutions. Determine the extent to which industry participation slows down or speeds up the process. The Company Information System (BIS) will help convince non-tech-savvy business owners of the financial, economic and environmental benefits of adopting certain technologies developed as part of the industry 4.0 movement. The authors of this research claim theirs is one of the first to investigate what variables affect the uptake of BIS, ultimately hoping to find out how BIS may be used by T&A businesses to tackle environmental issues through the use of Industry 4.0 technologies. The purpose of this study was to see whether BIS might aid T&A firms with their sustainability issues. In the last several years, there has been a meteoric rise in interest in big data and business analytics among firms and educational institutions alike. This paper tries to introduce readers to the concept of business analytics in a way that is both academic and accessible, considering both the present and future of the field. This paper begins with a quick introduction, followed by a summary of the three distinct forms of predictive modeling discussed. In an effort to help aspiring analytics professionals, they have identified, categorized and evaluated the nine distinct players that are now active in the analytics market. Following this, they will provide a high-level summary of the many different research projects currently being worked on by their group.Business intelligence for Industry 4.0: predictive models for retail and distribution
Zurong Chen, Jia Zhao, Chen Jin
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

Textile and contemporary apparel manufacturers are adopting and integrating cutting-edge technologies to reduce their impact on the environment and gain an advantage in the marketplace. Most previous studies have ignored business intelligence systems (BIS), notably in the textile and apparel industry (T&A), in favor of looking at the larger picture of how big data would affect retail and distribution in a company. This is especially true for the T&As.

The authors report that they conducted 14 semi-structured interviews with 12 international luxury tourism service providers. In this case, researchers use snowball features and systematic techniques to select participants. A qualitative content analysis strategy is used to capture the focus of the interviews.

Problems with T&A company sustainability, opportunities to increase value creation via use of industry-leading business intelligence (BI) solutions and perceived roadblocks to BIS adoption were all found by the poll. Garment retail and distribution sector has benefited greatly from the increased use of Industry 4.0 technologies, especially those that provide better BI solutions. Determine the extent to which industry participation slows down or speeds up the process. The Company Information System (BIS) will help convince non-tech-savvy business owners of the financial, economic and environmental benefits of adopting certain technologies developed as part of the industry 4.0 movement.

The authors of this research claim theirs is one of the first to investigate what variables affect the uptake of BIS, ultimately hoping to find out how BIS may be used by T&A businesses to tackle environmental issues through the use of Industry 4.0 technologies. The purpose of this study was to see whether BIS might aid T&A firms with their sustainability issues.

In the last several years, there has been a meteoric rise in interest in big data and business analytics among firms and educational institutions alike. This paper tries to introduce readers to the concept of business analytics in a way that is both academic and accessible, considering both the present and future of the field. This paper begins with a quick introduction, followed by a summary of the three distinct forms of predictive modeling discussed.

In an effort to help aspiring analytics professionals, they have identified, categorized and evaluated the nine distinct players that are now active in the analytics market. Following this, they will provide a high-level summary of the many different research projects currently being worked on by their group.

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Business intelligence for Industry 4.0: predictive models for retail and distribution10.1108/IJRDM-02-2023-0101International Journal of Retail & Distribution Management2023-06-06© 2023 Emerald Publishing LimitedZurong ChenJia ZhaoChen JinInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2023-06-0610.1108/IJRDM-02-2023-0101https://www.emerald.com/insight/content/doi/10.1108/IJRDM-02-2023-0101/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
Auditing state-owned enterprise through predictive analytics and function transformationhttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-02-2023-0113/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestOne of the best ways to assist China is through infrastructure investment. China might become more resilient to natural calamities by pouring more money into its transport network. Analyzing the relationship between China's degree of planned expansion and the country's current network of transport hubs can help with city development estimates. A wide range of factors were taken into consideration while evaluating China's dominance and the caliber of its transportation infrastructure. Using a geographical autocorrelation model and a coupling coordination model, the dynamic link between China's adaptability and the caliber of its transportation infrastructure is examined. China's northwest is underdeveloped in comparison to the southeast, which has a high level of resilience and development of its transportation infrastructure. The relationship between the levels of resilience upheld by China's transport infrastructure is suggested to be coordinated. The authors find a positive geographical autocorrelation between the degree of coupling coordination and the degree of agglomeration, despite the fact that the distance between cities increases with time. They now believe that there is a connection between an area's population density and the degree of interspousal cooperation within. The consequence is an improvement in both national security and economic prosperity. The facilities for disaster management and transportation in China have received several proposals for improvement. The authors' Practical Implications suggests that scale inefficiency is a major contributor to the relatively poor efficiency of China's primary inland river ports. Different types of inland river ports may have vastly different water system efficiencies. Input and output congestion at China's important interior river ports has reached 51%, making it very clear that massive amounts of valuable port resources are being wasted. Many variables, such as climate and human error, affect the total amount of goods that can be moved via inner river ports. Ports situated either higher up or lower down the same canal may perform better or worse, respectively, depending on the circumstances.Auditing state-owned enterprise through predictive analytics and function transformation
Bo Zhou, Abu Bakkar Siddik, Zheng Guang-Wen
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

One of the best ways to assist China is through infrastructure investment. China might become more resilient to natural calamities by pouring more money into its transport network. Analyzing the relationship between China's degree of planned expansion and the country's current network of transport hubs can help with city development estimates. A wide range of factors were taken into consideration while evaluating China's dominance and the caliber of its transportation infrastructure. Using a geographical autocorrelation model and a coupling coordination model, the dynamic link between China's adaptability and the caliber of its transportation infrastructure is examined.

China's northwest is underdeveloped in comparison to the southeast, which has a high level of resilience and development of its transportation infrastructure. The relationship between the levels of resilience upheld by China's transport infrastructure is suggested to be coordinated.

The authors find a positive geographical autocorrelation between the degree of coupling coordination and the degree of agglomeration, despite the fact that the distance between cities increases with time. They now believe that there is a connection between an area's population density and the degree of interspousal cooperation within. The consequence is an improvement in both national security and economic prosperity. The facilities for disaster management and transportation in China have received several proposals for improvement.

The authors' Practical Implications suggests that scale inefficiency is a major contributor to the relatively poor efficiency of China's primary inland river ports. Different types of inland river ports may have vastly different water system efficiencies. Input and output congestion at China's important interior river ports has reached 51%, making it very clear that massive amounts of valuable port resources are being wasted.

Many variables, such as climate and human error, affect the total amount of goods that can be moved via inner river ports. Ports situated either higher up or lower down the same canal may perform better or worse, respectively, depending on the circumstances.

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Auditing state-owned enterprise through predictive analytics and function transformation10.1108/IJRDM-02-2023-0113International Journal of Retail & Distribution Management2023-06-09© 2023 Emerald Publishing LimitedBo ZhouAbu Bakkar SiddikZheng Guang-WenInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2023-06-0910.1108/IJRDM-02-2023-0113https://www.emerald.com/insight/content/doi/10.1108/IJRDM-02-2023-0113/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
Study on online payments and e-commerce with SOR modelhttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-03-2023-0137/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThe main purpose of this paper is to explain the preferences of consumers for using online payment services. This paper applies a unified theory model named stimulus-organism-response (S-O-R) theory for exploration. This is quantitative research based on the structural equation modelling method. The stimulus-organism-response (S-O-R) theory was applied, whereby the author conducted an online survey through a structured questionnaire with users of mobile payment services. These consumers are using online payments for online shopping purposes. The survey was conducted all over India. The sample size is 355. The study found that utilitarian, hedonic value and salesperson behaviour impact consumers satisfaction and behaviour while using online payment services. The study found that there is a significant direct relationship between consumer satisfaction and consumer behaviour. This study examines how financial mobile services contribute to e-commerce implementation, especially in the context of India. This study incorporates a variety of factors, including the behaviour of salespeople, which affect consumer happiness, satisfaction and behaviour intention. This study reveals a direct relationship between consumer satisfaction and behavioural intention. Accordingly, the use of mobile banking and digital financial services has a positive impact on customer satisfaction. This study suggested that awareness about e-commerce services and mobile financial services is an important aspect of consumers satisfaction. Effective e-commerce services and mobile financial services have a positive impact on consumer behaviour. This is a comprehensive model used for online payment services and directly related to emerging economies like India. This study examines the consumer willingness of the digital market in relation to online payment services. This study contributes to the relevant literature by simultaneously examining the role of e-commerce platform characteristics and online consumer psychology in influencing behavioural intention. Numerous factors have been revealed by this investigation.Study on online payments and e-commerce with SOR model
Rakesh Kumar, Tilottama Singh, Sachi Nandan Mohanty, Richa Goel, Deepak Gupta, Meshal Alharbi, Rupa Khanna
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

The main purpose of this paper is to explain the preferences of consumers for using online payment services. This paper applies a unified theory model named stimulus-organism-response (S-O-R) theory for exploration.

This is quantitative research based on the structural equation modelling method. The stimulus-organism-response (S-O-R) theory was applied, whereby the author conducted an online survey through a structured questionnaire with users of mobile payment services. These consumers are using online payments for online shopping purposes. The survey was conducted all over India. The sample size is 355.

The study found that utilitarian, hedonic value and salesperson behaviour impact consumers satisfaction and behaviour while using online payment services. The study found that there is a significant direct relationship between consumer satisfaction and consumer behaviour. This study examines how financial mobile services contribute to e-commerce implementation, especially in the context of India.

This study incorporates a variety of factors, including the behaviour of salespeople, which affect consumer happiness, satisfaction and behaviour intention. This study reveals a direct relationship between consumer satisfaction and behavioural intention. Accordingly, the use of mobile banking and digital financial services has a positive impact on customer satisfaction. This study suggested that awareness about e-commerce services and mobile financial services is an important aspect of consumers satisfaction. Effective e-commerce services and mobile financial services have a positive impact on consumer behaviour.

This is a comprehensive model used for online payment services and directly related to emerging economies like India. This study examines the consumer willingness of the digital market in relation to online payment services. This study contributes to the relevant literature by simultaneously examining the role of e-commerce platform characteristics and online consumer psychology in influencing behavioural intention. Numerous factors have been revealed by this investigation.

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Study on online payments and e-commerce with SOR model10.1108/IJRDM-03-2023-0137International Journal of Retail & Distribution Management2023-06-07© 2023 Emerald Publishing LimitedRakesh KumarTilottama SinghSachi Nandan MohantyRicha GoelDeepak GuptaMeshal AlharbiRupa KhannaInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2023-06-0710.1108/IJRDM-03-2023-0137https://www.emerald.com/insight/content/doi/10.1108/IJRDM-03-2023-0137/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
The decision-making of internet recycler considering Internet-of-Things applicationhttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-03-2023-0177/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThe primary aim of this study is to examine the decision-making process of a reverse supply chain within a cooperative-competitive environment, with a particular emphasis on the incorporation of Internet of Things (IoT) technology in the recycling process. The impact of IoT on recycling effectiveness, RF (refurbished) product demand and remanufacturing expenses is analyzed. The game-theoretic models are constructed to incorporate the co-competitive relationship between a IR (Internet Recycler) and a remanufacturer, with specific attention paid to the IR's application of IoT technology. The results indicate that the use of IoT reduces the costs associated with remanufacturing, leading to an increase in the transfer price of pre-owned items procured from IRs. The efficacy of the reverse supply chain depends not only on its cost-saving capabilities but also on consumer preferences toward RF and remanufactured (RM) items. IoT technology can benefit Internet recycling and remanufacturing by enhancing transparency, quality monitoring and automation of processes. It can also help reduce operating costs, improve customer engagement and incentivize cooperation between organizations. This study examined the strategic decision-making processes in the context of cooperation and competition between IR and remanufacturers. In addition, this research makes a valuable contribution to the literature by elucidating the optimal conditions for the effective implementation of Internet of Things (IoT) technology in recycling operations.The decision-making of internet recycler considering Internet-of-Things application
Syed Abdul Rehman Khan, Arsalan Zahid Piprani, Zhang Yu
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

The primary aim of this study is to examine the decision-making process of a reverse supply chain within a cooperative-competitive environment, with a particular emphasis on the incorporation of Internet of Things (IoT) technology in the recycling process.

The impact of IoT on recycling effectiveness, RF (refurbished) product demand and remanufacturing expenses is analyzed. The game-theoretic models are constructed to incorporate the co-competitive relationship between a IR (Internet Recycler) and a remanufacturer, with specific attention paid to the IR's application of IoT technology.

The results indicate that the use of IoT reduces the costs associated with remanufacturing, leading to an increase in the transfer price of pre-owned items procured from IRs. The efficacy of the reverse supply chain depends not only on its cost-saving capabilities but also on consumer preferences toward RF and remanufactured (RM) items.

IoT technology can benefit Internet recycling and remanufacturing by enhancing transparency, quality monitoring and automation of processes. It can also help reduce operating costs, improve customer engagement and incentivize cooperation between organizations.

This study examined the strategic decision-making processes in the context of cooperation and competition between IR and remanufacturers. In addition, this research makes a valuable contribution to the literature by elucidating the optimal conditions for the effective implementation of Internet of Things (IoT) technology in recycling operations.

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The decision-making of internet recycler considering Internet-of-Things application10.1108/IJRDM-03-2023-0177International Journal of Retail & Distribution Management2023-06-06© 2023 Emerald Publishing LimitedSyed Abdul Rehman KhanArsalan Zahid PipraniZhang YuInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2023-06-0610.1108/IJRDM-03-2023-0177https://www.emerald.com/insight/content/doi/10.1108/IJRDM-03-2023-0177/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
Understanding store-loyal customers’ mobile channel migration: a trust-transfer perspectivehttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-05-2023-0332/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestRetailers have recently leveraged store-loyal customers’ store attachment to maintain customer relationships and motivate patronage intentions. However, the COVID-19 outbreak has driven customer migration from offline to mobile channels. Mobile retail applications (APPs) have been used by numerous retailers to reach their customers. Nonetheless, it has yet to be determined (1) whether store attachment can facilitate (or impede) the adoption of mobile retail APPs and (2) whether store-loyal customers will continue visiting offline stores in the post-pandemic era. To address these questions, we propose a theoretical account using integrated theories on trust transfer and store attachment. We conducted multi-stage, longitudinal field surveys in two cities of mainland China: Beijing and Guangzhou. From two rounds of data collection, 237 and 103 responses were obtained in March 2022. Hypotheses were tested by partial least squares – structural equation modelling (PLS–SEM). Results showed that customer trust in an offline retailer can be transferred to the retailer’s mobile APP at the pre-adoption stage, facilitating APP adoption. Notably, store-loyal customers who exhibited a strong attachment to the physical store of a retailer were more inclined to transfer their trust to the mobile APP of the retailer. This occurrence leads to an increased adoption rate, enhanced post-adoption satisfaction and increased inclination to continue (rather than discontinue) usage. This study is the first to investigate the changes in store-loyal customers' shopping behaviour in the mobile retail era and in the post-COVID-19 pandemic recovery. Our findings elucidate the role of physical store attachment in the trust-transfer mechanism. Furthermore, store attachment may not prevent customers’ channel migration behaviour. Retailers may have to re-consider how to manage channel cannibalisation issues in the post-pandemic recovery.Understanding store-loyal customers’ mobile channel migration: a trust-transfer perspective
Xiaoyong Wei, Anwei Huang, Ruoyi Chen, Jiyue Yang
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

Retailers have recently leveraged store-loyal customers’ store attachment to maintain customer relationships and motivate patronage intentions. However, the COVID-19 outbreak has driven customer migration from offline to mobile channels. Mobile retail applications (APPs) have been used by numerous retailers to reach their customers. Nonetheless, it has yet to be determined (1) whether store attachment can facilitate (or impede) the adoption of mobile retail APPs and (2) whether store-loyal customers will continue visiting offline stores in the post-pandemic era. To address these questions, we propose a theoretical account using integrated theories on trust transfer and store attachment.

We conducted multi-stage, longitudinal field surveys in two cities of mainland China: Beijing and Guangzhou. From two rounds of data collection, 237 and 103 responses were obtained in March 2022. Hypotheses were tested by partial least squares – structural equation modelling (PLS–SEM).

Results showed that customer trust in an offline retailer can be transferred to the retailer’s mobile APP at the pre-adoption stage, facilitating APP adoption. Notably, store-loyal customers who exhibited a strong attachment to the physical store of a retailer were more inclined to transfer their trust to the mobile APP of the retailer. This occurrence leads to an increased adoption rate, enhanced post-adoption satisfaction and increased inclination to continue (rather than discontinue) usage.

This study is the first to investigate the changes in store-loyal customers' shopping behaviour in the mobile retail era and in the post-COVID-19 pandemic recovery. Our findings elucidate the role of physical store attachment in the trust-transfer mechanism. Furthermore, store attachment may not prevent customers’ channel migration behaviour. Retailers may have to re-consider how to manage channel cannibalisation issues in the post-pandemic recovery.

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Understanding store-loyal customers’ mobile channel migration: a trust-transfer perspective10.1108/IJRDM-05-2023-0332International Journal of Retail & Distribution Management2024-03-12© 2024 Emerald Publishing LimitedXiaoyong WeiAnwei HuangRuoyi ChenJiyue YangInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2024-03-1210.1108/IJRDM-05-2023-0332https://www.emerald.com/insight/content/doi/10.1108/IJRDM-05-2023-0332/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
The different impact of utilitarian and hedonic attributes on web-based retail shopping behaviour through the lens of extended technology acceptance modelhttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-08-2023-0505/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestAcknowledging previous scholarly focus on functional attributes in understanding technology acceptance behaviour, the current study aims to offer a novel perspective by integrating eight different dimensions of utilitarian and hedonic attributes to examine their influence in delivering a holistic web-based retail shopping experience. The research model was tested and validated through data collected from 370 online shoppers across both hedonic and utilitarian product ranges. Hypotheses were tested using covariance-based structural equation modelling with multi-group analysis to examine the moderation effect. The findings strongly support the model confirming eight new utilitarian and hedonic dimensions that influence web-based retail shopping behaviour. The findings also confirm that hedonic attributes remain important even for utilitarian product purchasing. The key managerial implication is the demonstrated need to balance utilitarian and hedonic attributes in web-based retail platforms, where previously, there has been an overemphasis on functional features. Web-based retailers should consider the optimal blend of utilitarian (e.g. information quality) and hedonic (e.g. aesthetic) attributes in the design of a retail shopping site, irrespective of the product category. This study integrates multiple dimensions of utilitarian and hedonic attributes into a single model and highlights the interplay of these attributes, thus extending the technology acceptance model. This paper also advances scholarship through its identification of attribute impact across different product categories.The different impact of utilitarian and hedonic attributes on web-based retail shopping behaviour through the lens of extended technology acceptance model
Khan Md. Raziuddin Taufique, Md. Mahiuddin Sabbir, Sarah Quinton, Syed Saad Andaleeb
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

Acknowledging previous scholarly focus on functional attributes in understanding technology acceptance behaviour, the current study aims to offer a novel perspective by integrating eight different dimensions of utilitarian and hedonic attributes to examine their influence in delivering a holistic web-based retail shopping experience.

The research model was tested and validated through data collected from 370 online shoppers across both hedonic and utilitarian product ranges. Hypotheses were tested using covariance-based structural equation modelling with multi-group analysis to examine the moderation effect.

The findings strongly support the model confirming eight new utilitarian and hedonic dimensions that influence web-based retail shopping behaviour. The findings also confirm that hedonic attributes remain important even for utilitarian product purchasing.

The key managerial implication is the demonstrated need to balance utilitarian and hedonic attributes in web-based retail platforms, where previously, there has been an overemphasis on functional features. Web-based retailers should consider the optimal blend of utilitarian (e.g. information quality) and hedonic (e.g. aesthetic) attributes in the design of a retail shopping site, irrespective of the product category.

This study integrates multiple dimensions of utilitarian and hedonic attributes into a single model and highlights the interplay of these attributes, thus extending the technology acceptance model. This paper also advances scholarship through its identification of attribute impact across different product categories.

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The different impact of utilitarian and hedonic attributes on web-based retail shopping behaviour through the lens of extended technology acceptance model10.1108/IJRDM-08-2023-0505International Journal of Retail & Distribution Management2024-03-27© 2024 Emerald Publishing LimitedKhan Md. Raziuddin TaufiqueMd. Mahiuddin SabbirSarah QuintonSyed Saad AndaleebInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2024-03-2710.1108/IJRDM-08-2023-0505https://www.emerald.com/insight/content/doi/10.1108/IJRDM-08-2023-0505/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
Advance selling strategy of fresh products under two contractshttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-09-2022-0334/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThis paper analyzes the advance selling and pricing strategies of fresh products supply chain where the e-retailer provides wholesale contract or agency contract to the fresh products supplier. This paper constructed a two-period sequential-move game of fresh products supply chain members. This analysis showed that the supply chain members had different preferences for contracts under different market conditions. The advance selling of fresh products was not a decision of the seller, but also required the support of other supply chain members. And the advance selling strategy was not always beneficial to all supply chain parties. Under the two contracts, there were market conditions in which the profits of supply chain members were Pareto-improved through the implementation of advance selling. The model presented in this study focuses solely on the context of monopoly, overlooking the competition from alternative suppliers or retailers. Consequently, exploring the competitive landscape within the fresh products supply chain, particularly in relation to pre-sale pricing, emerges as a crucial avenue for further investigation. By employing empirical research methods, valuable insights are gleaned, thereby significantly augmenting the existing body of relevant theories. The decision to pre-sell fresh products should be based on market conditions. Supply chain members can control production costs and fresh products circulation losses to maximize profits. From the perspective of game theory, this study analyzed the optimal advance selling and pricing strategies of fresh products supply chain members under two kinds of contracts. These results can provide practical implications for fresh products suppliers and e-retailers.Advance selling strategy of fresh products under two contracts
Shuang Wu, Bo Li, Weichun Chen, Minxue Wang
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

This paper analyzes the advance selling and pricing strategies of fresh products supply chain where the e-retailer provides wholesale contract or agency contract to the fresh products supplier.

This paper constructed a two-period sequential-move game of fresh products supply chain members.

This analysis showed that the supply chain members had different preferences for contracts under different market conditions. The advance selling of fresh products was not a decision of the seller, but also required the support of other supply chain members. And the advance selling strategy was not always beneficial to all supply chain parties. Under the two contracts, there were market conditions in which the profits of supply chain members were Pareto-improved through the implementation of advance selling.

The model presented in this study focuses solely on the context of monopoly, overlooking the competition from alternative suppliers or retailers. Consequently, exploring the competitive landscape within the fresh products supply chain, particularly in relation to pre-sale pricing, emerges as a crucial avenue for further investigation. By employing empirical research methods, valuable insights are gleaned, thereby significantly augmenting the existing body of relevant theories.

The decision to pre-sell fresh products should be based on market conditions. Supply chain members can control production costs and fresh products circulation losses to maximize profits.

From the perspective of game theory, this study analyzed the optimal advance selling and pricing strategies of fresh products supply chain members under two kinds of contracts. These results can provide practical implications for fresh products suppliers and e-retailers.

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Advance selling strategy of fresh products under two contracts10.1108/IJRDM-09-2022-0334International Journal of Retail & Distribution Management2024-02-13© 2024 Emerald Publishing LimitedShuang WuBo LiWeichun ChenMinxue WangInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2024-02-1310.1108/IJRDM-09-2022-0334https://www.emerald.com/insight/content/doi/10.1108/IJRDM-09-2022-0334/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
Digital technology-empowered omnichannel integration: a review and research agendahttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-09-2023-0560/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestDigital technology plays a vital role in empowering omnichannel integration. Research on digital technology has recently attracted attention and rapidly developed. However, a comprehensive assessment of the research status and potential gaps is yet to be conducted. Thus, this study investigated the current research status of digital technology-empowered omnichannel integration, and future research directions are proposed. A three-stage bibliometric analysis was conducted on 764 articles published from 2000 to 2023, cited in the Web of Science database. Furthermore, performance and thematic analyses were performed. The most productive contributors and influential articles in this field were identified, and four themes of focus were discovered: service quality, o2o commerce, omnichannel retailing, and digital transformation. To the best of our knowledge, this work is the first attempt to enable researchers to understand the vast body of published scholarship on digital technology-empowered omnichannel integration.Digital technology-empowered omnichannel integration: a review and research agenda
Zhihui Yang, Dongbin Hu
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

Digital technology plays a vital role in empowering omnichannel integration. Research on digital technology has recently attracted attention and rapidly developed. However, a comprehensive assessment of the research status and potential gaps is yet to be conducted. Thus, this study investigated the current research status of digital technology-empowered omnichannel integration, and future research directions are proposed.

A three-stage bibliometric analysis was conducted on 764 articles published from 2000 to 2023, cited in the Web of Science database. Furthermore, performance and thematic analyses were performed.

The most productive contributors and influential articles in this field were identified, and four themes of focus were discovered: service quality, o2o commerce, omnichannel retailing, and digital transformation.

To the best of our knowledge, this work is the first attempt to enable researchers to understand the vast body of published scholarship on digital technology-empowered omnichannel integration.

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Digital technology-empowered omnichannel integration: a review and research agenda10.1108/IJRDM-09-2023-0560International Journal of Retail & Distribution Management2024-03-14© 2024 Emerald Publishing LimitedZhihui YangDongbin HuInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2024-03-1410.1108/IJRDM-09-2023-0560https://www.emerald.com/insight/content/doi/10.1108/IJRDM-09-2023-0560/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
Investigating crowd logistics platform operations for local food distributionhttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-10-2022-0400/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestShort food supply chains have the potential to facilitate the transition to more sustainable food systems. Related distribution processes, however, can be challenging for smallholder and family farmers. To extend the market reach of farmers without the need for extensive investments, crowd logistics (CL) can be used. The purpose of this paper is to explore the benefits and trade-offs of implementing CL platforms in short food supply chains (SFSCs). A decision support system (DSS) based on agent-based and discrete event simulation (DES) modelling is developed, which closely approximates the behaviour of customers and distribution processes at outlets. Different scenarios are explored to evaluate the potential of CL in rural and urban settings using the example of regions from Bavaria, Germany. Results show that CL can be used to increase the reach of farmers in SFSCs at the cost of minor food quality losses. Moreover, a difference between urban and rural settings is noted: An urban scenario requires less investment in the driver base, whereas the rural scenario shows a higher potential to increase market reach. Platform-based food delivery services are still mostly unexplored in the context of SFSCs. This research shows that platform services such as CL can be used to support local agriculture and facilitate the distribution of perishable food items, introducing a simulation-based DSS and providing detailed results on various application settings; this research serves as a steppingstone to facilitate successful real-world implementations and encourage further research.Investigating crowd logistics platform operations for local food distribution
Florian Cramer, Christian Fikar
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

Short food supply chains have the potential to facilitate the transition to more sustainable food systems. Related distribution processes, however, can be challenging for smallholder and family farmers. To extend the market reach of farmers without the need for extensive investments, crowd logistics (CL) can be used. The purpose of this paper is to explore the benefits and trade-offs of implementing CL platforms in short food supply chains (SFSCs).

A decision support system (DSS) based on agent-based and discrete event simulation (DES) modelling is developed, which closely approximates the behaviour of customers and distribution processes at outlets. Different scenarios are explored to evaluate the potential of CL in rural and urban settings using the example of regions from Bavaria, Germany.

Results show that CL can be used to increase the reach of farmers in SFSCs at the cost of minor food quality losses. Moreover, a difference between urban and rural settings is noted: An urban scenario requires less investment in the driver base, whereas the rural scenario shows a higher potential to increase market reach.

Platform-based food delivery services are still mostly unexplored in the context of SFSCs. This research shows that platform services such as CL can be used to support local agriculture and facilitate the distribution of perishable food items, introducing a simulation-based DSS and providing detailed results on various application settings; this research serves as a steppingstone to facilitate successful real-world implementations and encourage further research.

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Investigating crowd logistics platform operations for local food distribution10.1108/IJRDM-10-2022-0400International Journal of Retail & Distribution Management2023-06-28© 2023 Emerald Publishing LimitedFlorian CramerChristian FikarInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2023-06-2810.1108/IJRDM-10-2022-0400https://www.emerald.com/insight/content/doi/10.1108/IJRDM-10-2022-0400/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited
Decisions of dual-channel fresh agricultural product supply chains based on information sharinghttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-10-2022-0401/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThis paper studies the optimal decision-making and coordination problem of a dual-channel fresh agricultural product (FAP) supply chain. The purpose is to analyze the impact of information sharing on optimal decisions and propose a coordination mechanism to encourage supply chain members to share information. The two-echelon dual-channel FAP supply chain includes a manufacturer and a retailer. By using the Stackelberg game theory and the backward induction method, the optimal decisions are obtained under information symmetry and asymmetry and the coordination contract is designed. The results show that supply chain members should comprehensively evaluate the specific situation of product attributes, coefficient of freshness-keeping cost and network operating costs to make decisions. Asymmetric information can exacerbate the deviation of optimal decisions among supply chain members and information sharing is always beneficial to manufacturers but not to retailers. The improved revenue-sharing and cost-sharing contract is an effective coordination mechanism. The conclusions can provide theoretical guidance for supply chain managers to deal with information asymmetry and improve the competitiveness of the supply chain. This paper combines the three characteristics that are most closely related to the reality of supply chains, including horizontal and vertical competition of different channels, the perishable characteristics of FAPs and the uncertainty generated by asymmetric demand information.Decisions of dual-channel fresh agricultural product supply chains based on information sharing
Yanping Liu, Bo Yan, Xiaoxu Chen
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

This paper studies the optimal decision-making and coordination problem of a dual-channel fresh agricultural product (FAP) supply chain. The purpose is to analyze the impact of information sharing on optimal decisions and propose a coordination mechanism to encourage supply chain members to share information.

The two-echelon dual-channel FAP supply chain includes a manufacturer and a retailer. By using the Stackelberg game theory and the backward induction method, the optimal decisions are obtained under information symmetry and asymmetry and the coordination contract is designed.

The results show that supply chain members should comprehensively evaluate the specific situation of product attributes, coefficient of freshness-keeping cost and network operating costs to make decisions. Asymmetric information can exacerbate the deviation of optimal decisions among supply chain members and information sharing is always beneficial to manufacturers but not to retailers. The improved revenue-sharing and cost-sharing contract is an effective coordination mechanism.

The conclusions can provide theoretical guidance for supply chain managers to deal with information asymmetry and improve the competitiveness of the supply chain.

This paper combines the three characteristics that are most closely related to the reality of supply chains, including horizontal and vertical competition of different channels, the perishable characteristics of FAPs and the uncertainty generated by asymmetric demand information.

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Decisions of dual-channel fresh agricultural product supply chains based on information sharing10.1108/IJRDM-10-2022-0401International Journal of Retail & Distribution Management2024-03-12© 2024 Emerald Publishing LimitedYanping LiuBo YanXiaoxu ChenInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2024-03-1210.1108/IJRDM-10-2022-0401https://www.emerald.com/insight/content/doi/10.1108/IJRDM-10-2022-0401/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2024 Emerald Publishing Limited
How digital platforms affect the internationalisation of wine firms in Chinahttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-11-2022-0438/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestThe Chinese market represents an increasingly popular destination for wine firms and recent opportunities derive from the growth of e-commerce. The aim of this paper is to understand the impact of digital platforms on wine firms' internationalisation in China by adopting the service ecosystems approach. The authors carried out a case study of Italian premium wine firms from the Valpolicella area by collecting 27 semi-structured interviews with key informants that operate at the micro-, meso- and macro-levels of the internationalisation ecosystem. Italian wine firms were selected as the focus of the analysis, given the recent sales growth of their products in the Chinese market. Results show that digital platforms hold a key role in the wine firms' internationalisation in China, intervening with resource integration mechanisms, alignment to the cultural context and mediating firms' digital presence in the market. The platformisation dynamics also reveal the existence of enablers and constraints in the firm internationalisation through digital platforms. The authors aim to contribute to the marketing literature by analysing how digital platforms influence the wine firms' internationalisation in China through an original perspective, i.e. the service ecosystems lens. The study adopts the service ecosystems approach to understand the internationalisation of wine firms in the Chinese market through digital platforms.How digital platforms affect the internationalisation of wine firms in China
Lala Hu, Marta Galli, Roberta Sebastiani
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

The Chinese market represents an increasingly popular destination for wine firms and recent opportunities derive from the growth of e-commerce. The aim of this paper is to understand the impact of digital platforms on wine firms' internationalisation in China by adopting the service ecosystems approach.

The authors carried out a case study of Italian premium wine firms from the Valpolicella area by collecting 27 semi-structured interviews with key informants that operate at the micro-, meso- and macro-levels of the internationalisation ecosystem. Italian wine firms were selected as the focus of the analysis, given the recent sales growth of their products in the Chinese market.

Results show that digital platforms hold a key role in the wine firms' internationalisation in China, intervening with resource integration mechanisms, alignment to the cultural context and mediating firms' digital presence in the market. The platformisation dynamics also reveal the existence of enablers and constraints in the firm internationalisation through digital platforms.

The authors aim to contribute to the marketing literature by analysing how digital platforms influence the wine firms' internationalisation in China through an original perspective, i.e. the service ecosystems lens.

The study adopts the service ecosystems approach to understand the internationalisation of wine firms in the Chinese market through digital platforms.

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How digital platforms affect the internationalisation of wine firms in China10.1108/IJRDM-11-2022-0438International Journal of Retail & Distribution Management2023-07-31© 2023 Lala Hu, Marta Galli and Roberta SebastianiLala HuMarta GalliRoberta SebastianiInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2023-07-3110.1108/IJRDM-11-2022-0438https://www.emerald.com/insight/content/doi/10.1108/IJRDM-11-2022-0438/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Lala Hu, Marta Galli and Roberta Sebastianihttp://creativecommons.org/licences/by/4.0/legalcode
Navigating farm waste problems: introducing the Gleaning Innovation Frameworkhttps://www.emerald.com/insight/content/doi/10.1108/IJRDM-11-2022-0453/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestManaging farm waste is a fundamental problem for farmers with economic, environmental and social impacts throughout the supply chain. Little research has explored innovative product solutions. This paper examines gleaning to reduce farm waste and proposes a resource-based Gleaning Innovation Framework which can lead to differentiated consumer products. A multi-method approach, including descriptive company reviews, practitioner interviews and consumer surveys, evaluated how different participants in the food supply chain view the farm waste problem and the innovation of products through gleaning. This research found that practitioners and consumers are cognizant and invested in reducing farm waste, with gleaning as a plausible solution. Future research includes gathering perspectives from retailers and other supply chain members, which may further develop the conceptualization of the gleaning innovation process. Uniquely, the authors propose the Gleaning Innovation Framework that provides a platform for innovation across the supply chain to reduce farm waste. The research contributes to the farm waste debate with evidence that gleaning can assist the reduction of farm waste through product innovation. Developing innovations to reduce farm waste in sustainable and environmentally friendly ways would not only benefit the supply chain platform but also society.Navigating farm waste problems: introducing the Gleaning Innovation Framework
Steven M. Mueller, Christine M. Kowalczyk, Brian J. Taillon, William J. Rowe
International Journal of Retail & Distribution Management, Vol. ahead-of-print, No. ahead-of-print, pp.-

Managing farm waste is a fundamental problem for farmers with economic, environmental and social impacts throughout the supply chain. Little research has explored innovative product solutions. This paper examines gleaning to reduce farm waste and proposes a resource-based Gleaning Innovation Framework which can lead to differentiated consumer products.

A multi-method approach, including descriptive company reviews, practitioner interviews and consumer surveys, evaluated how different participants in the food supply chain view the farm waste problem and the innovation of products through gleaning.

This research found that practitioners and consumers are cognizant and invested in reducing farm waste, with gleaning as a plausible solution. Future research includes gathering perspectives from retailers and other supply chain members, which may further develop the conceptualization of the gleaning innovation process.

Uniquely, the authors propose the Gleaning Innovation Framework that provides a platform for innovation across the supply chain to reduce farm waste. The research contributes to the farm waste debate with evidence that gleaning can assist the reduction of farm waste through product innovation. Developing innovations to reduce farm waste in sustainable and environmentally friendly ways would not only benefit the supply chain platform but also society.

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Navigating farm waste problems: introducing the Gleaning Innovation Framework10.1108/IJRDM-11-2022-0453International Journal of Retail & Distribution Management2023-11-17© 2023 Emerald Publishing LimitedSteven M. MuellerChristine M. KowalczykBrian J. TaillonWilliam J. RoweInternational Journal of Retail & Distribution Managementahead-of-printahead-of-print2023-11-1710.1108/IJRDM-11-2022-0453https://www.emerald.com/insight/content/doi/10.1108/IJRDM-11-2022-0453/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest© 2023 Emerald Publishing Limited