Table of contents - Special Issue: IS Evaluation and Benchmarking for Business Performance Improvement
Guest Editors: Stefan Smolnik, Nils Urbach, Jerry L. Fjermestad
IT support for business processes in SMEs
Paul Cragg, Annette MillsThe study aimed to focus on how well information technology (IT) was supporting business processes in small‐ and medium‐sized enterprises (SMEs).
Emerging evaluation processes in consortium‐based outsourced system development
Antti Nurmi, Petri Hallikainen, Matti RossiIn large system development efforts organizational and managerial issues are often more challenging than technical ones. One of the key concerns of managers is the control and…
Business Process Blueprinting – an enhanced view on process performance
Martin Gersch, Michael Hewing, Bernd SchölerIn contemporary times process‐oriented approaches in information management are elementary in meeting business challenges. However, most methods for business process management…
Getting users involved in aligning their needs with business processes models and systems
Kenia Sousa, Hildeberto Mendonça, Amandine Lievyns, Jean VanderdoncktThis paper aims to present a case study of the application of a methodology that represents an innovative strategy that integrates researches on interaction design and business…
Automatic identification of structural process weaknesses in flow chart diagrams
Axel Winkelmann, Burkhard WeißFinancial institutions have been engaged in numerous business process reengineering (BPR) projects to make their organizations more efficient. However, the success of BPR projects…
A framework for identifying and understanding enterprise systems benefits
Petra Schubert, Susan P. WilliamsIdentifying the benefits arising from implementations of enterprise systems and realizing business value remains a significant challenge for both research and industry. This paper…
Determining the improvement potentials of employee portals using a performance‐based analysis
Nils Urbach, Stefan Smolnik, Gerold RiemppThe overall purpose of this study is to inform practitioners about the levers for improving their employee portals.
A framework for the impact of IT on organizational performance
Tim Jacks, Prashant Palvia, Richard Schilhavy, Lei WangDespite the constant stream of research investigating information technology (IT) business value, IT capabilities, and competitive advantage, researchers are calling for a more…
ISSN:
1463-7154Renamed from:
Business Process Re-engineering & Management JournalOnline date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Majed Al-Mashari