Table of contents
Quantifying the complex adaptive workplace
Barry Haynes, If PriceDespite well‐publicised successes and failures, the evidence base for the impact of a workplace on an organisation’s business performance remains small and confused. Theoretical…
Benchmarking facility management: applying analytic hierarchy process
John D. Gilleard, Philip Wong Yat‐lungThis paper illustrates the theoretical framework of applying the analytic hierarchy process (AHP) when benchmarking facility management service provider performance. A case study…
Procurement of construction facilities: a case study of design management within a design and construct organisation
Jim Smith, Nellie O’Keeffe, Jim Georgiou, Peter E.D. LoveAs clients have become more aware and demanding of the construction industry, they are also becoming less tolerant of the problems and the risks involved in the delivery of major…
Facilities management: a behavioural approach
David FlemingSeeks out whether technical performance indicators may be challenged by perception data thereby forcing a paradigm shift in building assessment. Reports the development of a…
Disputes arising from vaguely defined contractual responsibilities in building services maintenance contracts
Joseph H.K. Lai, Francis W.H. Yik, Phil JonesA clear definition of the responsibilities of the contracting parties is crucial to any contract. However, many building services maintenance contracts contain vague terms that…
ISSN:
0263-2772Online date, start – end:
1983Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Joseph Lai
- Dr Sarel Lavy