International Journal of Quality & Reliability Management: Volume 33 Issue 4

An extensive structural model of supply chain quality management and firm performance

Huy Truong Quang, Paulo Sampaio, Maria Sameiro Carvalho, Ana Cristina Fernandes, Duong Thi Binh An, Estela Vilhenac

The purpose of this paper is to explore the concept of supply chain quality management (SCQM) and to propose a research model that considers the impact of SCQM practices on firm…

Definition of a collaborative working model to the logistics area using design for Six Sigma

Maria Sameiro Carvalho, Dora sousa Magalhaes, Maria Leonilde Varela, Jorge Oliveira Sa, Isabel Gonçalves

The purpose of this paper is to create an online enterprise community for all logistics employees of Bosch Car Multimedia division in the Bosch Group, for an internal…

Development of an optimization model to determine sampling levels

Elizabeth A. Cudney, Ruwen Qin, Zlatan Hamzic

As the complexity of the multi-component products increases the quality of these products becomes increasingly difficult to control throughout the supply chain. The first step to…

Proposal of a method for selecting suppliers considering risk management: An application at the automotive industry

Fernanda Cagnin, Maria Celia Oliveira, Alexandre Tadeu Simon, André Luis Helleno, Matheus Phelipe Vendramini

Due to the warming at the automotive market in the last years and consequently the growth of vehicle production has been moved and placed emphasis on the segment. In recent years…

Supply chain quality management in education

Cláudia S. Sarrico, Maria J. Rosa

The purpose of this paper is to introduce and discuss the concept of supply chain quality management (SCQM) in education. It then analyses a particular country case study in light…

Supply chain value stream mapping: a new tool of operation management

Manuel F. Suarez-Barraza, José-Á Miguel-Davila, C. Fabiola Vasquez-García

The issue of the supply chain has been given much attention in recent decades, both in the academic arena as well as in the business world. It has become so important that…

Quality and supply chain management: integration challenges and impacts

Paulo Sampaio, Maria Sameiro Carvalho, Ana Cristina Fernandes