Journal of Communication Management: Volume 22 Issue 1

Improving risk communication and public participation through mutual understanding: A coorientation approach

Dimitrij Umansky, Reinhold Fuhrberg

Risk communication and public participation are often hampered by conflicts and mistrust between involved actors. The present paper argues that these problems can be addressed…

Monitoring mobilization: a discursive psychological analysis of online mobilizing practices

Petra Sneijder, Baukje Stinesen, Maartje Harmelink, Annette Klarenbeek

The purpose of the paper is to describe the ways in which people use language to achieve mobilization. Recognizing and anticipating the discursive practices that are used online…

Mastering the dialogic tools: Social media use and perceptions of public relations practitioners in Latin America

Cristina Navarro, Angeles Moreno, Ansgar Zerfass

Listening to and conversing with stakeholders has become a basic requirement for the survival of any organization in a society with insistent demands for transparency and…

Towards visual strategic communications: An innovative interdisciplinary perspective on visual dimensions within the strategic communications field

Karina Goransson, Anna-Sara Fagerholm

The purpose of this paper is to explore how a visual perspective can be applied to strategic communication research. First, the term visual communication will be examined from…

Stakeholder engagement through gamification: Effects of user motivation on psychological and behavioral stakeholder reactions

Jens Seiffert-Brockmann, Wolfgang Weitzl, Magdalena Henriks

The purpose of this paper is to research the role of stakeholder motivation in the context of gamification. The authors suggest, that a player’s motivation, is a key determinant…

Social issue qua wicked problems: The role of strategic communication in social issues management

W. Timothy Coombs, Sherry J. Holladay

The purpose of this paper is to describe the need to theorize firms’ involvement in social issues and propose the social issues management model as a framework for analyzing the…

Reputation spillover: corporate crises’ effects on country reputation

Diana Ingenhoff, Alexander Buhmann, Candace White, Tianduo Zhang, Spiro Kiousis

The purpose of this paper is to examine how varying degrees of media-constructed associations between organizations and their home countries affect audience perceptions of such…

Communication evaluation and measurement: connecting research to practice

Alexander Buhmann, Fraser Likely, David Geddes

The purpose of this paper is to reflect on the current state of communication evaluation and measurement (E&M) as a vital field connecting academics and practitioners in…