Table of contents
Sustaining organizational culture change in health systems
Cameron David Willis, Jessie Saul, Helen Bevan, Mary Ann Scheirer, Allan Best, Trisha Greenhalgh, Russell Mannion, Evelyn Cornelissen, David Howland, Emily Jenkins, Jennifer BitzThe questions addressed by this review are: first, what are the guiding principles underlying efforts to stimulate sustained cultural change; second, what are the mechanisms by…
Benchmarking management practices in Australian public healthcare
Renu Agarwal, Roy Green, Neeru Agarwal, Krithika RandhawaThe purpose of this paper is to investigate the quality of management practices of public hospitals in the Australian healthcare system, specifically those in the state-managed…
Contradicting logics in everyday practice: The complex dynamics of performance management and professionalism in Norwegian nursing homes
Margrethe Kristiansen, Aud Obstfelder, Ann Therese LotheringtonPerformance management is criticised as a direct challenge to the dominant logic of professionalism in health care organisations. The purpose of this paper is to report an…
Measuring effective capacity in an emergency department
Björn Lantz, Peter RosénThe purpose of this paper is to show how elements from queueing theory can be used to obtain objective measures of effective capacity in the triage function at Skaraborg Hospital…
Improving care coordination using organisational routines: Care pathways as a coordination mechanism
Thim PrætoriusThe purpose of this paper is to systematically apply theory of organisational routines to standardised care pathways. The explanatory power of routines is used to address open…
Between substance and governance: Healthcare governance and the limits to reform
Helen Dickinson, Jon PierreMany developed countries have seen significant reforms of their health systems for the last few decades. Despite extensive investment in these changes, health systems still face a…
Planes, straws and oysters: the use of metaphors in healthcare reform
Ross Millar, Helen Dickinson– The purpose of the paper is to examine the metaphors used by senior managers and clinicians in the delivery of healthcare reform.
Quality improvement in large healthcare organizations: Searching for system-wide and coherent monitoring and follow-up strategies
Elisabet Höög, Jack Lysholm, Rickard Garvare, Lars Weinehall, Monica Elisabeth NyströmThe purpose of this paper is to investigate the obstacles and challenges associated with organizational monitoring and follow-up (M & F) processes related to health care…
Investigation of nurses’ intention to leave: a study of a sample of UK nurses
Andrew Robson, Fiona Robson– The purpose of this paper is to provide an evaluation of the key antecedents of leave intention demonstrated by nurses employed in UK National Health Service (NHS).
Entrepreneurs ' perspective on public-private partnership in health care and social services
Janne Sinisammal, Pekka Leviäkangas, Tommi Autio, Elina Hyrkäs– The purpose of this paper is to probe experiences of entrepreneurs in the social and health care service provision.
