Online Information Review: Volume 43 Issue 3

The moderating effect of blogger social influence and the reader’s experience on loyalty toward the blogger

Beñat Urrutikoetxea Arrieta, Ana Isabel Polo Peña, Cinta Martínez Medina

The purpose of this paper is to analyze the moderating effects of the social influence of the blogger and the extent to which the reader has experience of that blogger, on loyalty…

Are computers better than smartphones for web survey responses?

Louisa S. Ha, Chenjie Zhang

The purpose of this paper is to examine the effect of smartphones and computers as web survey entry response devices on the quality of responses in different question formats and…

Understanding collaborative tourism information searching to support online travel planning

Abu Shamim Mohammad Arif, Jia Tina Du

Collaborative information searching is common for people when planning their group trip. However, little research has explored how tourists collaborate during information search…

Chinese online public opinions on the Two-Child Policy

Shixiong Wang, Yu Song

The purpose of this paper is to use Weibo as a window to examine the Chinese netizens’ online attitudes and responses to two sets of population policy: the Selective Two-Child…

Toward a maturity model for the application of social media in healthcare: The health 2.0 roadmap

Mona Jami Pour, Seyed Mohammadbagher Jafari

The advent of new technologies and change of patients’ behavioral patterns have triggered the provision of medical services through social media. Although the intersection between…

Researchers’ online visibility: tensions of visibility, trust and reputation

Sara Kjellberg, Jutta Haider

The purpose of this paper is to understand what role researchers assign to online representations on the new digital communication sites that have emerged, such as Academia…

Factors influencing customers’ willingness to participate in virtual brand community’s value co-creation: The moderating effect of customer involvement

Yang Zhao, Yawen Chen, Ruoxin Zhou, Yinping Ci

The purpose of this paper is to explore the factors influencing customers’ willingness to participate in virtual brand community’s value co-creation and help companies better…

Investigation of electronic-word-of-mouth on online social networking sites written by authors with commercial interest

Wee-Kheng Tan, Bo-Yuan Lee

The purpose of this paper is to investigate the credibility assessment and adoption of electronic word-of-mouth on online social-networking sites, social word-of-mouth (sWOM)…