Performance Measurement and Metrics: Volume 20 Issue 1

Information science’s contributions towards emerging open evaluation practices

Leonor Gaspar Pinto, Paula Ochôa

The purpose of this paper is to discuss emerging practices in open evaluation, namely, the concept of co-evaluation and how research on evaluation developed within information…

Bibliometric assessment of the global research output in Jatropha curcas Linn as reflected by papers indexed in Science Citation Index-Expanded

Kailash Chandra Garg, Suresh Kumar

The purpose of this paper is to examine the quantum of research papers and the citations these papers received for the plant Jatropha curcas Linn.

Investigating first-generation students’ perceptions of library personnel: A case study from the Penn State University Libraries

Steve Borrelli, Chao Su, Shenetta Selden, Lana Munip

The purpose of this paper is to investigate the perceived role of library personnel in supporting first-generation students at Penn State University Libraries, and also how…

Usage, captures, mentions, social media and citations of LIS highly cited papers: an altmetrics study

Mohammad Karim Saberi, Faezeh Ekhtiyari

The purpose of this paper is to investigate the usage, captures, mentions, social media and citations of highly cited papers of Library and information science (LIS).

Revision of an academic library user experience survey

Beyza Aksu Dunya, Sandra De Groote

The purpose of this paper is to explain how an academic library’s Student Experience Survey was revised and improved based on available research on survey design methodology and…

Evaluating library service quality of University of Kashmir: a LibQUAL+ survey

Anil Kumar, Preeti Mahajan

The purpose of this paper is to evaluate the library service quality (LSQ) of University of Kashmir from the users’ perspectives based on the LibQUAL+ model approach.