Records Management Journal: Volume 26 Issue 2

Trusting records: is Blockchain technology the answer?

Victoria Louise Lemieux

The purpose of this paper is to explore the value of Blockchain technology as a solution to creating and preserving trustworthy digital records, presenting some of the…

Adopting total quality management to enhance service delivery in medical records: Exploring the case of the Korle-Bu Teaching Hospital in Ghana

Emmanuel Adjei, Monica Mensah

The purpose of this study is to determine the extent to which total quality management (TQM) initiatives can improve the quality of services delivery at the medical records unit…

Archives as a trusted third party in maintaining and preserving digital records in the cloud environment

Wei Guo, Yun Fang, Weimei Pan, Dekun Li

This paper aims to present a case wherein a public archive intervenes in maintaining and preserving digital records (including underlying technological infrastructure) created by…

Reasons for the poor provision of information by the government: public opinion

Johanna Gunnlaugsdottir

The purpose of this paper is to present, on the one hand, the findings of a survey conducted during 2012 in Iceland and, on the other hand, the results of interviews held in 2015…

What lessons can be learned from the US archivist’s digital mandate for 2019 and is there potential for applying them in lower resource countries?

Jason R. Baron, Anne Thurston

This paper aims to present a high-level summary of the US archivist’s digital mandate for 2019, embodied in the publication “Managing Government Records”, issued on August 24…

Assessing the functionality of the enterprise content management maturity model

Shadrack Katuu

The implementation of enterprise content management (ECM) software applications has been a subject of extensive discussion. Although a number of ECM scholars have provided…