5. CROSS-CULTURAL FACTORS IN AVIATION SAFETY

Abstract

This paper presents the safety case for the consideration of cross-cultural factors in aviation by focusing on cultural interfaces, those situations where members of one culture encounter people or artifacts from other cultures. Global aviation is strongly influenced by the USA and Western Europe as the largest manufacturers and largest customers; hence almost all cultural interfaces are weighted in favor of the dominant users. The challenge for safety is not to ignore or eliminate these interfaces but to manage the potential threats they pose. To move forward, there is a role for those inside and outside the dominant model.

Citation

Merritt, A. and Maurino, D. (2004), "5. CROSS-CULTURAL FACTORS IN AVIATION SAFETY", Kaplan, M. (Ed.) Cultural Ergonomics (Advances in Human Performance and Cognitive Engineering Research, Vol. 4), Emerald Group Publishing Limited, Leeds, pp. 147-181. https://doi.org/10.1016/S1479-3601(03)04005-0