IMPROVING COMMUNICATIONS AT WORK
Charles J. Margerison
(International Management Centres)
198
Abstract
Conversation control is a skill. It can be learnt. It requires an understanding of the concepts and then regular practice. This article looks at the use of facts and opinions; how to open up and close down a conversation and how to diverge and converge, particularly in a work situation.
Keywords
Citation
Margerison, C.J. (1988), "IMPROVING COMMUNICATIONS AT WORK", Industrial Management & Data Systems, Vol. 88 No. 11/12, pp. 19-22. https://doi.org/10.1108/eb057528
Publisher
:MCB UP Ltd
Copyright © 1988, MCB UP Limited