Business Process Management Journal: Volume 25 Issue 5

Knowledge sharing in technology-intensive manufacturing organizations: Analytic hierarchy process approach

Omran Mohamed AlShamsi, Mian M. Ajmal

This purpose of this paper is to identify and prioritize the critical factors impacting knowledge sharing (KS) in technology-intensive manufacturing organizations in the United…

Model for BPM implementation assessment: evidence from companies in Indonesia

Mahendrawathi E.R., Buce Trias Hanggara, Hanim Maria Astuti

Enterprise resource planning (ERP) implementation commonly fails to recognize the need to treat it as a business process automation that must be managed and monitored…

An application framework for mining online learning processes through event-logs

Güzin Özdağoğlu, Gülin Zeynep Öztaş, Mehmet Çağliyangil

Learning management systems (LMS) provide detailed information about the processes through event-logs. Process and related data-mining approaches can reveal valuable information…

Towards better understanding of determinants logistical factors in SMEs for cloud ERP adoption in developing economies

Moh’d Anwer AL-Shboul

The purpose of this paper is to investigate the main determinants logistical factors that have an impact on the adoption of cloud enterprise resource planning (ERP) among small…

Business processes exceptions in relation to operational performance

Remco Dijkman, Oktay Turetken, Geoffrey Robert van IJzendoorn, Meint de Vries

Business process models describe the way of working in an organization. Typically, business process models distinguish between the normal flow of work and exceptions to that…

Knowledge management, organizational commitment and knowledge-worker performance: The neglected role of knowledge management in the public sector

Shahid Razzaq, Muhammad Shujahat, Saddam Hussain, Faisal Nawaz, Minhong Wang, Murad Ali, Shehnaz Tehseen

Knowledge management in the public sector is relatively an ignored avenue of research and practice that has recently been given attention. Knowledge management initiatives in the…

Adaptive business rules framework for workflow management

Kanana Ezekiel, Vassil Vassilev, Karim Ouazzane, Yogesh Patel

Changing scattered and dynamic business rules in business workflow systems has become a growing problem that hinders the use and configuration of workflow-based applications…

Business process model patterns: state-of-the-art, research classification and taxonomy

Michael Fellmann, Agnes Koschmider, Ralf Laue, Andreas Schoknecht, Arthur Vetter

Patterns have proven to be useful for documenting general reusable solutions to a commonly occurring problem. In recent years, several different business process management…

Discovering high-level BPMN process models from event data

Anna Kalenkova, Andrea Burattin, Massimiliano de Leoni, Wil van der Aalst, Alessandro Sperduti

The purpose of this paper is to demonstrate that process mining techniques can help to discover process models from event logs, using conventional high-level process modeling…

Continuous process improvement implementation framework using multi-objective genetic algorithms and discrete event simulation

Parminder Singh Kang, Rajbir Singh Bhatti

Continuous process improvement is a hard problem, especially in high variety/low volume environments due to the complex interrelationships between processes. The purpose of this…

Paradigms in business process management specifications: a critical overview

Panos T. Chountalas, Athanasios G. Lagodimos

Despite its popularity, business process management (BPM) is not unequivocally defined, but obtains different forms with varying specifications. This paper presents a critical…

Organizational learning and change: can they coexist?

Mahmoud Watad

The purpose of this paper is to explore the dynamics of IT-enabled change and organizational learning. This research defines organizational learning in general terms as the…

A recipe for big data value creation

Ossi Ylijoki, Jari Porras

The purpose of this paper is to present a process-theory-based model of big data value creation in a business context. The authors approach the topic from the viewpoint of a…

Designing complex socio-technical process systems – the airport example

Samia Mazhar, Paul Pao-Yen Wu, Michael Rosemann

A configurable reference model can be used to assist in the development and management of business processes in complex, multi-stakeholder environments. The purpose of this paper…

The regulatory power of standardized business processes

Julia A.M. Reif, Katharina G. Kugler, Felix C. Brodbeck

Managing business processes means establishing and maintaining their regulatory power, i.e., their capacity to guide and shape the practice of users and stakeholders. The purpose…

On data and connectivity in complete supply chains

Per Engelseth, Judith Molka-Danielsen, Brian E. White

The purpose of this paper is to question the applicability of recent industry-derived terms such as “Big Data” (BD) and the “Internet of things” (IoT) in a supply chain managerial…

A roadmap for (un)successful BPM: positivist case studies

Amy Van Looy, Jan Devos

While much research exists on methods and tools to support business processes, little research exists on the interrelationship with cultural and structural aspects. The purpose of…