Business Process Management Journal: Volume 9 Issue 4

Using business‐process simulation within a business‐process reengineering approach

Andrew Greasley

This paper presents a case study of the use of business‐process simulation within the context of a business‐process‐reengineering approach to change. The process‐based change…

A driving force: an analysis of strategic planning in the Canadian automotive industry

Cam McLarney

This paper investigated the impact of components and contextual elements of strategic planning on the effectiveness of the strategic planning process. Specifically, the…

Information technology and business‐process redesign

Mohsen Attaran

Business‐process redesigns (BPR) and information technology (IT) are natural partners, yet this relationship has not been fully exploited. Those organizations that have used IT to…

Telecommuting and organizational change: a middle‐managers’ perspective

Mahmoud M. Watad, Peter C. Will

Telecommuting programs transform communication patterns, performance management, corporate culture, and potentially the work itself. This study addresses middle managers’ views…

A conceptual framework for the effective implementation of statistical process control

Jiju Antony, Tolga Taner

Statistical process control (SPC) is a powerful technique which organisations can use in their pursuit of continuous improvement of both product and service quality. Many…

Organisational analysis: A process‐based model for concurrent engineering environments

Badr Haque, Kulwant S. Pawar

Organisational issues present the main barriers to the implementation of concurrent engineering (CE) to new product development (NPD) processes in manufacturing organisations…

Business‐process modelling and simulation for manufacturing management: A practical way forward

K.D. Barber, F.W. Dewhurst, R.L.D.H. Burns, J.B.B. Rogers

Many companies are taking a process view as a result of business‐process re‐engineering exercises, statutory compliance (e.g. Securities and Futures Authority), reaction to market…

Quality management and improvement: A framework and a business‐process reference model

Luiz C.R. Carpinetti, Thiago Buosi, Mateus C. Gerólamo

This paper presents a reference model for the process of management of quality and improvement based on a conceptual framework for managing the process of systematically deriving…

Business is joined-up thinking

Amir M. Sharif