Workplace bullying: responding with some emotional intelligence
Abstract
This article outlines some of the signs indicating bullying in the workplace as a problem within contemporary organisations. Moreover, using evidence from recent Australian Court cases, the article mentions some of the costs organisations may be faced with if they fail to address the problem. Having identified the problem, the article then suggests some solutions including legislative change and development of more co‐operative workplaces. Such workplaces would deal with the problem in a problem solving, rather than punitive, framework. Development of people’s emotional intelligence skills is suggested as one way to help address the problem within such a framework.
Keywords
Citation
Sheehan, M. (1999), "Workplace bullying: responding with some emotional intelligence", International Journal of Manpower, Vol. 20 No. 1/2, pp. 57-69. https://doi.org/10.1108/01437729910268641
Publisher
:MCB UP Ltd
Copyright © 1999, MCB UP Limited