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The appropriation cycle: novice and expert consumers

Georgia Stavraki (Department of Marketing and Retail Management, University of Surrey, Guildford, UK)
Emmanuella Plakoyiannaki (Leeds University Business School, University of Leeds, Leeds, UK)
Jackie Clarke (Oxford School of Hospitality Management, Oxford Brookes University, Oxford, UK)

European Journal of Marketing

ISSN: 0309-0566

Article publication date: 15 August 2018

Issue publication date: 12 October 2018

732

Abstract

Purpose

Recognizing the value and limitations of current knowledge of the appropriation process in the consumption of aesthetic experiences, this research aims to generate a localized account for novice and expert consumers of the varying role of cultural capital in the appropriation cycles and interpretative responses of an aesthetic experience.

Design/methodology/approach

This research uses a single case study design of Miró’s blockbuster exhibition, and draws on multiple sources of evidence, notably 50 in-depth visitor interviews, observations and archival records.

Findings

An evidence-based framework of the appropriation process for novice and expert consumers of aesthetic experiences is offered. This framework highlights the significance of appropriation pace and personal versus communal interpretations – amongst other features – in distinguishing distinct versions of the appropriation process in accordance with the varied accumulation of consumer cultural capital.

Research limitations/implications

The transferability of the findings to other aesthetic or experience-based consumption contexts such as performing arts or sports is discussed, alongside the relevance of the proposed framework for researchers of aesthetic experiences.

Practical implications

The empirical investigation of the understudied connection between visitors’ cultural capital and their museum experiences provides insights into curatorial and marketing practices in terms of broadening, diversifying and engaging museum audiences.

Originality/value

This research provides new theoretical insights into the literature of appropriation process and consumption of art experiences by bringing together consumers’ cultural capital with the appropriation process and interpretive responses to an aesthetic experience.

Keywords

Acknowledgements

The authors wish to thank all the informants who graciously and willingly participated in this research and shared their experiences. The authors extend their appreciation to the Associate Editor Prof Goulding and two anonymous reviewers for their helpful and insightful comments.

Citation

Stavraki, G., Plakoyiannaki, E. and Clarke, J. (2018), "The appropriation cycle: novice and expert consumers", European Journal of Marketing, Vol. 52 No. 9/10, pp. 1886-1908. https://doi.org/10.1108/EJM-08-2017-0527

Publisher

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Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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