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Increasing convergence of civic engagement in management: a systematic literature review

Vittoria Marino (Department of Management and Innovation Systems, University of Salerno, Fisciano, Italy)
Letizia Lo Presti (Department of Management and Innovation Systems, University of Salerno, Fisciano, Italy)

International Journal of Public Sector Management

ISSN: 0951-3558

Article publication date: 18 October 2018

Issue publication date: 23 April 2019

687

Abstract

Purpose

The last ten years have shown a significant upward trend of engagement in public management reflecting a significant increase in interest in the topic. The purpose of this paper is to investigate the benefits and factors affecting the construct of civic engagement that thus far are missing in the current literature through the analysis of studies published in the main journals of management.

Design/methodology/approach

Through a systematic literature review, the current research tries to advance the progress in the understanding of the civic engagement construct analyzing a sample of 96 papers published in the main journals on the subject areas of “communication,” “marketing” and “public sector management.”

Findings

The literature was codified and characterized as follows: level of analysis, variables that affect civic engagement; benefits of civic engagement; and theoretic and methodological approach. This research explores the construct through an analysis of the literature found in the main scientific journals to intercept its various profiles and facets alongside the mechanisms that precede and follow its manifestation.

Practical implications

Public organizations can no longer do without engaging citizens in decision-making processes. Public managers can use these findings to establish a connection with their citizens and influence their publics through commitment and managerial actions that guarantee direct democracy.

Originality/value

This is the first research that aims to study the phenomenon in the public sphere from a multidisciplinary perspective that is as yet incomplete. An integrated vision can highlight current and future developments and eventual opportunities for further research.

Keywords

Citation

Marino, V. and Lo Presti, L. (2019), "Increasing convergence of civic engagement in management: a systematic literature review", International Journal of Public Sector Management, Vol. 32 No. 3, pp. 282-301. https://doi.org/10.1108/IJPSM-03-2018-0068

Publisher

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Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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