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Factor analysis-validated comprehensive employee job performance scale

Khahan Na-Nan (Rajamangala University of Technology Thanyaburi, Thanyaburi, Thailand)
Kanokporn Chaiprasit (Rajamangala University of Technology Thanyaburi, Thanyaburi, Thailand)
Peerapong Pukkeeree (Ramkhamhaeng University, Bangkok, Thailand)

International Journal of Quality & Reliability Management

ISSN: 0265-671X

Article publication date: 29 November 2018

5791

Abstract

Purpose

The purpose of this paper is to develop an employee job performance (EJP) scale questionnaire that encompasses the job time, job quality and job quantity dimensions of employee performance.

Design/methodology/approach

In this study, the questionnaire questions were first validated using exploratory factor analysis (EFA) and then confirmatory factor analysis (CFA) along the three performance dimensions. The research samples were auto-parts assembly line workers. The factor analysis results confirmed the validity of the questionnaire as a reliable employee performance evaluation tool, as evidenced by the composite reliability (CR) and the average variance extracted (AVE).

Findings

The questionnaire questions identified three factors of EJP, namely, job time, job quality and job quantity, with 13 items. The factor analysis results confirmed the validity of the questionnaire as a reliable employee performance evaluation tool, as evidenced by a CR of 0.894 and AVE of 0.739, in addition to χ2=63.340, df=54, p=0.180, goodness of fit index=0.976, adjusted goodness of fit index=0.960, RMSEA=0.021 and root mean square residue=0.014.

Research limitations/implications

The EJP scale questionnaire was examined using only EFA and CFA. These scales are expected to help academics, researchers and practitioners test theories. Because of the features of the sample, the final results should be considered carefully.

Practical implications

Importantly, the factor analysis results suggest that the proposed EJP scale questionnaire can be applied to various industries and settings either as is or with minimal modifications.

Originality/value

The EJP questionnaire is novel and can serve as an excellent EJP tool to measure employees’ behavioral output. The questionnaire can provide empirical data on employee performance output based on the employee’s perspective.

Keywords

Citation

Na-Nan, K., Chaiprasit, K. and Pukkeeree, P. (2018), "Factor analysis-validated comprehensive employee job performance scale", International Journal of Quality & Reliability Management, Vol. 35 No. 10, pp. 2436-2449. https://doi.org/10.1108/IJQRM-06-2017-0117

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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