Multi-library union, promoting ILL/DD of the Chinese science digital library
Abstract
Purpose
This study aims to describe and analyse interlibrary loans and document delivery (ILL/DD) in the Chinese Academy of Sciences and to evaluate the ILL/DD service quality of one particular library.
Design/methodology/approach
ILL/DD at the Chinese Science Digital Library (CSDL) is described. The success of ILL/DD at CSDL is analysed. Finally, the service quality of one library’s ILL/DD based on LibQUAL+ is evaluated.
Findings
ILL/DD at CSDL can be improved through a multi-library union, and a modified LibQUAL+ model can be used to evaluate a library’s ILL/DD service quality.
Social implications
More patrons can access a better service, and the work efficiency of librarians can be improved.
Originality/value
This study is helpful to librarians interested in ILL/DD and resource sharing in China.
Keywords
Acknowledgements
The authors acknowledge funding supports from the National Social Science Fund of Jiangsu Province (No. 16TQB006) and CALIS Agriculture literature funds (No. 2016032).
Citation
Xi, Q., Mao, L., Zhang, B., Shi, W. and Bao, P. (2016), "Multi-library union, promoting ILL/DD of the Chinese science digital library", Interlending & Document Supply, Vol. 44 No. 4, pp. 161-168. https://doi.org/10.1108/ILDS-03-2016-0014
Publisher
:Emerald Group Publishing Limited
Copyright © 2016, Emerald Group Publishing Limited