To read this content please select one of the options below:

Predicting information credibility in time-sensitive social media

Carlos Castillo (Qatar Computing Research Institute, Doha, Qatar)
Marcelo Mendoza (Universidad Técnica Federico Santa María, Santiago, Chile)
Barbara Poblete (Department of Computer Science, University of Chile, Santiago, Chile)

Internet Research

ISSN: 1066-2243

Article publication date: 14 October 2013

7549

Abstract

Purpose

Twitter is a popular microblogging service which has proven, in recent years, its potential for propagating news and information about developing events. The purpose of this paper is to focus on the analysis of information credibility on Twitter. The purpose of our research is to establish if an automatic discovery process of relevant and credible news events can be achieved.

Design/methodology/approach

The paper follows a supervised learning approach for the task of automatic classification of credible news events. A first classifier decides if an information cascade corresponds to a newsworthy event. Then a second classifier decides if this cascade can be considered credible or not. The paper undertakes this effort training over a significant amount of labeled data, obtained using crowdsourcing tools. The paper validates these classifiers under two settings: the first, a sample of automatically detected Twitter “trends” in English, and second, the paper tests how well this model transfers to Twitter topics in Spanish, automatically detected during a natural disaster.

Findings

There are measurable differences in the way microblog messages propagate. The paper shows that these differences are related to the newsworthiness and credibility of the information conveyed, and describes features that are effective for classifying information automatically as credible or not credible.

Originality/value

The paper first tests the approach under normal conditions, and then the paper extends the findings to a disaster management situation, where many news and rumors arise. Additionally, by analyzing the transfer of our classifiers across languages, the paper is able to look more deeply into which topic-features are more relevant for credibility assessment. To the best of our knowledge, this is the first paper that studies the power of prediction of social media for information credibility, considering model transfer into time-sensitive and language-sensitive contexts.

Keywords

Acknowledgements

The authors would like to thank Michael Mathioudakis and Nick Koudas for lending us assistance to use the Twitter Monitor event stream. Carlos Castillo was partially supported by the Spanish Centre for the Development of Industrial Technology under the CENIT Program, Project CEN-20101037, “Social Media” (http://cenitsocialmedia.es/). Barbara Poblete was supported by FONDECYT grant 11121511 and Program U-INICIA VID 2012, grant U-INICIA 3/0612; University of Chile. Marcelo Mendoza was supported by FONDECYT grant 11121435. Most of this work was done while the first-named author was at Yahoo! Research Barcelona.

Citation

Castillo, C., Mendoza, M. and Poblete, B. (2013), "Predicting information credibility in time-sensitive social media", Internet Research, Vol. 23 No. 5, pp. 560-588. https://doi.org/10.1108/IntR-05-2012-0095

Publisher

:

Emerald Group Publishing Limited

Copyright © 2013, Emerald Group Publishing Limited

Related articles