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Brazilian nursing professionals: leadership to generate positive attitudes and behaviours

Claudia Affonso Silva Araujo (COPPEAD Graduate School of Business, Federal University of Rio de Janeiro, Rio de Janeiro, Brazil)
Kleber Fossati Figueiredo (COPPEAD Graduate School of Business, Federal University of Rio de Janeiro, Rio de Janeiro, Brazil)

Leadership in Health Services

ISSN: 1751-1879

Article publication date: 11 January 2018

Issue publication date: 31 January 2019

1721

Abstract

Purpose

This paper aims to identify the kind of work environment that should be offered by hospital leaders to their nursing staff in Brazil to generate job satisfaction, organizational commitment and organizational citizenship behaviour within their field of expertise.

Design/methodology/approach

A survey was applied to 171 nurses and 274 nursing technicians who work at five private hospitals in Brazil. Both factor analysis and regression analysis were used to analyse the study model.

Findings

The results indicate that to stimulate positive behaviours and attitudes among nursing staff, managers should mainly be concerned about establishing a clear and effective communication with their professionals to ensure role clarity, promote a good working environment and encourage relationships based on trust.

Research limitations/implications

The limitations of the study are absence of the researcher while the questionnaires were filled out and the fact that the sample comprised respondents who made themselves available to participate in the research.

Practical implications

This study contributes to elucidate the factors that can promote a good internal climate for nursing staff, assisting hospital leaders to face the huge managerial challenges of managing, retaining and advancing these professionals.

Originality/value

The findings contribute to the body of knowledge in leadership among nursing professionals in developing countries. Hospital leaders in Brazil should encourage trusting relationships with nursing professionals through clear, effective and respectful communications, besides investing in team development and promoting a good working environment.

Keywords

Citation

Araujo, C.A.S. and Figueiredo, K.F. (2019), "Brazilian nursing professionals: leadership to generate positive attitudes and behaviours", Leadership in Health Services, Vol. 32 No. 1, pp. 18-36. https://doi.org/10.1108/LHS-03-2017-0016

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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