The V-Model of Service Quality
An Exploration of African Customer Service Delivery Metrics
Subject:
Synopsis
Table of contents
(14 chapters)
- DOI
- 10.1108/9781787696037
- Publication date
- 2018-10-18
-
- ISBN
- 978-1-78769-606-8
- eISBN
- 978-1-78769-603-7