Process mapping: a valuable tool for construction management and other professionals

Process mapping is a very effective tool, but often overlooked, in determining what the present process is, evaluating other potential improved processes and determining an optimum process. This is an invaluable tool for effective re‐engineering. It is best used at the micro‐level, and it is essential to consider interfaces and time factors. A process map is used to understand your business and improve the performance of your processes.