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The intelligent library: Thought leaders’ views on the likely impact of artificial intelligence on academic libraries

Andrew M. Cox (Information School, University of Sheffield, Sheffield, UK)
Stephen Pinfield (University of Sheffield, Sheffield, UK)
Sophie Rutter (University of Leeds, Leeds, UK)

Library Hi Tech

ISSN: 0737-8831

Article publication date: 15 November 2018

Issue publication date: 13 September 2019

11854

Abstract

Purpose

The last few years have seen a surge of interest in artificial intelligence (AI). The purpose of this paper is to capture a snapshot of perceptions of the potential impact of AI on academic libraries and to reflect on its implications for library work.

Design/methodology/approach

The data for the study were interviews with 33 library directors, library commentators and experts in education and publishing.

Findings

Interviewees identified impacts of AI on search and resource discovery, on scholarly publishing and on learning. Challenges included libraries being left outside the focus of development, ethical concerns, intelligibility of decisions and data quality. Some threat to jobs was perceived. A number of potential roles for academic libraries were identified such as data acquisition and curation, AI tool acquisition and infrastructure building, aiding user navigation and data literacy.

Originality/value

This is one of the first papers to examine current expectations around the impact of AI on academic libraries. The authors propose the paradigm of the intelligent library to capture the potential impact of AI for libraries.

Keywords

Citation

Cox, A.M., Pinfield, S. and Rutter, S. (2019), "The intelligent library: Thought leaders’ views on the likely impact of artificial intelligence on academic libraries", Library Hi Tech, Vol. 37 No. 3, pp. 418-435. https://doi.org/10.1108/LHT-08-2018-0105

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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