Strategic knowledge management in aerospace industries: a case study
Aircraft Engineering and Aerospace Technology
ISSN: 0002-2667
Article publication date: 26 January 2010
Abstract
Purpose
The objective of this paper is to develop a model for planning and establishment of knowledge management (KM) strategy in one of the Iranian Sub‐stream Aerospace Industries Organization to improve company's performance.
Design/methodology/approach
This research tries to use multi‐method approach by integrating balanced score card, which is a renowned strategic management approach, and Nonaka and colleagues' knowledge creation process (socialization, externalization, combination, and internalization model), which is a well‐known knowledge creation and conversion model, being adopted as the foundations of strategic knowledge management model (SKMM).
Findings
The analytical approach identifies eight issues as critical success factors of the knowledge strategy map in this case study. The overall results from the case study are positive as well, thus reflecting the appropriateness of the suggested SKMM model.
Research limitations/implications
SKMM can be used to help forward the plan, establishment and evaluation of KM strategies and initiatives. This helps to ensure that the essential issues are covered during design and implementation phases of KM strategies.
Originality/value
This paper further provides an integrated perspective of KM metrics in high‐tech industries including the aerospace industry. It gives valuable information and guidelines that hopefully will help leaders to consider important issues during performance measurement of KM strategies in organizations.
Keywords
Citation
Jafari, M., Rezaeenour, J., Akhavan, P. and Fesharaki, M.N. (2010), "Strategic knowledge management in aerospace industries: a case study", Aircraft Engineering and Aerospace Technology, Vol. 82 No. 1, pp. 60-74. https://doi.org/10.1108/00022661011028128
Publisher
:Emerald Group Publishing Limited
Copyright © 2010, Emerald Group Publishing Limited