Designing a training program which delivers results quickly!

Abstract

A well‐designed and executed training program minimizes new employee “on‐boarding” time and time‐to‐first‐contribution. This paper presents considerations for the design of a two‐phase training program for new employees – an initial program (addressing training requirements of a general group), and a detailed program (requiring skill mastery by individual functional area). A process involving frequent employee‐leader reviews and employing the skills of peer coaches and mentors is proposed. The effectiveness of the training program can be more accurately assessed via a leadership team review of expected versus actual progress against the training program objectives. After initial cycles of this process at Solutia Inc., learnings and next steps have been identified.

Citation

Duguay, S.M. and Korbut, K.A. (2002), "Designing a training program which delivers results quickly!", Industrial and Commercial Training, Vol. 34 No. 6, pp. 223-228. https://doi.org/10.1108/00197850210442458