Diversity in the spotlight

Abstract

Purpose

This paper aims to address the problems that diversity, by its nature, throws up for training professionals, and to highlight the various ways in which drama, as a learning tool, offers solutions to those problems.

Design/methodology/approach

The theory of experiential learning forms the back‐bone of the arguments proposed by the paper, and has many applications in the development and assessment of groups and individuals. While it focuses on a technique called “forum theatre”, all forms of drama‐based learning are founded on the theory of “learning by doing”.

Findings

The findings of the paper focus on the benefits of illustrating learning points through drama; encouraging creative thinking, risk‐taking, empathy and the use of conflict in a simulated environment to examine issues from all points of view.

Practical implications

These findings point to a need for an artistic and non‐directive approach to diversity training, one that is responsive to the sensitive and emotive nature of the subject. It also calls for organisations to encourage the embracing of differences within their workforces.

Originality/value

The learning points discussed offer a fresh perspective to diversity trainers. It suggests opportunities to address the root causes of prejudice without the risks that traditional training methods necessarily bring with them, and it is relevant to anyone involved in the design and delivery of diversity training.

Citation

McDougall, A. (2005), "Diversity in the spotlight", Industrial and Commercial Training, Vol. 37 No. 5, pp. 240-243. https://doi.org/10.1108/00197850510609667