Human capital management: 2nd generation

Abstract

Purpose

The purpose of this paper is to help organizations improve the overall effectiveness and utilization of talent management systems, including analysis of the evolution of technology and predictions regarding the next generation of systems, based on trends and organizational needs.

Design/methodology/approach

Research for this article is based on over 15 years of research and actual implementation of talent management solutions. Discussions with organizations, analysts and providers provided key input to the findings. The article approaches human capital management globally, holistically and comprehensively.

Findings

Results of the research confirmed that organizations still struggle with achieving a high success rate when implementing such systems. Utilization and effectiveness is directly linked to the overall solution, including content and services, as well as the technology.

Research limitations/implications

Statistically, the research did not include every industry and nationality.

Practical implications

Organisations that are seeking to deploy talent management systems should consider providers that can provide content and service, directly or via partners. The content and services should be examined as part of the overall solution and not post‐implementation.

Originality/value

Providers of talent management solutions are very fragmented and do not generally take an holistic approach. The concepts outlined in this paper provide human resources management with practical, “best in class”, guidelines for deploying such solutions.

Citation

Ward, M.D. (2009), "Human capital management: 2nd generation", Industrial and Commercial Training, Vol. 41 No. 4, pp. 212-214. https://doi.org/10.1108/00197850910962805