TQM: IMPLICATIONS FOR TRAINING

Abstract

Focuses on the major issues for training and development in an organization: developing an organization culture; the need for focused training; training content; TQM for the training section; training providers; the timing of training and induction programmes. Draws on case study experience from Western Australian companies who have introduced TQM.

Citation

Brown, A. (1992), "TQM: IMPLICATIONS FOR TRAINING", Industrial and Commercial Training, Vol. 24 No. 10. https://doi.org/10.1108/00197859210022789