New Developments in Team Building

Abstract

Work teams are viewed by today′s businesses as a new frontier to be explored. The effect that teams can have has been demonstrated by the tremendous quality improvement of the post‐World War II Japanese products. Japan has set the example for the development of work teams throughout the world. Discusses eight characteristics which are: participatory leadership; shared responsibility; definition of purpose; high communication; focused future; focused tasks; creative talents; and rapid response. Teams of the present and future will have a tremendous effect on how the businesses of today and tomorrow will be run. The ideal manager will no longer be an omnipotent executive but a facilitator, counsellor and co‐ordinator of the development of employee competence. As a result, employee satisfaction may reach an all‐time high.

Citation

Gustafson, K. and Kleiner, B.H. (1994), "New Developments in Team Building", Industrial and Commercial Training, Vol. 26 No. 9, pp. 17-22. https://doi.org/10.1108/00197859410065861