Glasgow City Council: library, information and learning services for disabled people in Glasgow
Abstract
Purpose
An outline of the public library service offered to disabled people in Glasgow, Scotland.
Design/methodology/approach
A descriptive account.
Findings
It is a great challenge for a public library service to be able to offer services to its large and diverse body of disabled users, who may need to use any part of the public library system at any time, and whose needs must be anticipated. This paper sketches how one particular public library service attempts to meet that challenge.
Research limitations/implications
A specific account of one particular example of good practice.
Practical implications
Offers clearly described models for service delivery to disabled users which will be of great interest to those in public library management, and library practice generally.
Originality/value
The finding that, despite the range and number of disabled users catered for by a large public library service such as Glasgow, it is possible to offer services that comply with legislation and anticipate the needs of disabled users.
Keywords
Citation
Beaton, M. (2005), "Glasgow City Council: library, information and learning services for disabled people in Glasgow", Library Review, Vol. 54 No. 8, pp. 472-478. https://doi.org/10.1108/00242530510619174
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited