Reference Work, Staff Selection and General Knowledge

Abstract

Excellence at reference and enquiry work is not just a matter of staff training, but of selecting the right staff. One quality needed is general knowledge. The nature of this quality is considered and moves are outlined to build general knowledge testing into the selection procedures for reference library staff at Bradford.

Citation

Duckett, B. (1989), "Reference Work, Staff Selection and General Knowledge", Library Review, Vol. 38 No. 5. https://doi.org/10.1108/00242539410134165