Pursuing quality in special libraries
Sylvia P. Webb
(Independent Consultant)
1423
Abstract
Outlines the introduction of quality control and TQM in library and information services. Considers its specific application to special libraries and reports on a research project using a questionnaire survey of a range of special libraries.
Keywords
Citation
Webb, S.P. (1995), "Pursuing quality in special libraries", Library Review, Vol. 44 No. 7, pp. 5-7. https://doi.org/10.1108/00242539510097445
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited