Symbolic purchase in sport: the roles of self‐image congruence and perceived quality

Abstract

Purpose

The purpose of this paper is to discuss the notion of “symbolic purchase” which has long been documented in the management and marketing literature. In particular, self‐congruity theory has been examined in various domains of consumer behavior. However, little attention has been paid to the area of sport. In sport business, licensed‐merchandise (i.e. team apparel) has become an increasingly important revenue source and it strengthens fan identity and brand loyalty. Therefore, based on the self‐congruity theory, the aim is to investigate the effect of self‐image congruence on sport team‐licensed merchandise evaluation and purchase.

Design/methodology/approach

A proposed model incorporates self‐image congruence (SIC), perceived quality, and purchase intention of team‐licensed merchandise. The reliabilities of the scaled measures were established in a pilot study (n=66). Data (n=260) for this study were collected at two professional basketball games using a convenient sampling method.

Findings

The results of the structural model indicated that the model fits the data well and constructs of self‐image congruence and perceived quality combined explained 43 per cent of the total variance in purchase intention. The findings revealed that both SIC and perceived quality had a direct positive effect on purchase intention while perceived quality also acted as a mediator between SIC and purchase intention.

Research limitations/implications

The findings imply that SIC can be useful in predicting sport fans’ quality perception and purchase decisions on the team‐licensed merchandise. Future studies need to replicate this study in different regions and using different sports (i.e. soccer, baseball, etc.).

Originality/value

The findings extend the literature by incorporating self‐image congruence and perceived product quality in the purchase decision‐making process. This is the first known effort to apply self‐congruity theory in the spectator sport consumption context.

Citation

Hee Kwak, D. and Kang, J. (2009), "Symbolic purchase in sport: the roles of self‐image congruence and perceived quality", Management Decision, Vol. 47 No. 1, pp. 85-99. https://doi.org/10.1108/00251740910929713