An Obligation to Improve

Abstract

Public concern regarding the United States′ competitive dilemma has forced both private‐and public‐sector organisations to critically re‐examine traditional accepted managerial techniques. This article presents a preliminary plan for implementing the managerial philosophy of Dr W. Edwards Deming in the public‐sector environment.

Citation

Hammons, C. and Maddux, G.A. (1989), "An Obligation to Improve", Management Decision, Vol. 27 No. 6. https://doi.org/10.1108/00251748910132610