How to succeed at reengineering
Mohsen Attaran
(Professor of Operations Management, School of Business and Public Administration, California State University, Bakersfield, USA)
Glenn G. Wood
(Professor of Finance, School of Business and Public Administration, California State University, Bakersfield, USA)
4109
Abstract
Business process reengineering is the hottest trend in management. Done well, it delivers extraordinary gains in speed, productivity, and profitability. But process redesign is not always successful and almost always accompanied by pain or at least unpleasant side effects. Many companies have undertaken reengineering efforts only to abandon them with little or no positive results. How can you increase the odds for success? Here are a few lessons from the front.
Keywords
Citation
Attaran, M. and Wood, G.G. (1999), "How to succeed at reengineering", Management Decision, Vol. 37 No. 10, pp. 752-757. https://doi.org/10.1108/00251749910302845
Publisher
:MCB UP Ltd
Copyright © 1999, MCB UP Limited