Tourism skills delivery: sharing tourism knowledge online
Abstract
Purpose
The purpose of this paper is to share the authors' initial insights into tourism industry capacity building via flexibly delivered online skilling and knowledge sharing.
Design/methodology/approach
An online research survey approach was employed, involving a sample of 64 micro tourism operators.
Findings
The paper finds that the major benefits perceived by operators across the pilot region, were the time saving aspects demonstrated in the smart form concept. Operators were also drawn in by the best practise examples and direct links to the online resources to bring and keep them up to date with industry information and developments.
Research limitations/implications
The data presented in this paper represent initial findings of the pilot project. The project has since been completed.
Practical implications
The model used for the pilot in this paper has been adopted by the Tourism Accreditation Board of Victoria and is now being considered for national rollout across Australia. The model is a practical and replicable capacity building model for micro tourism operators anywhere.
Originality/value
The paper adopts a collaborative learning network approach to micro business capacity building and training.
Keywords
Citation
Braun, P. and Hollick, M. (2006), "Tourism skills delivery: sharing tourism knowledge online", Education + Training, Vol. 48 No. 8/9, pp. 693-703. https://doi.org/10.1108/00400910610710100
Publisher
:Emerald Group Publishing Limited
Copyright © 2006, Emerald Group Publishing Limited