Managing the transition to supervision

Abstract

In most companies and organizations, employees are selected as new supervisors based on their superior performance, experience, and demonstrated technical skills in their everyday job. A promotion to supervision is management′s way of showing its appreciation for the employee′s past performance. The newly promoted employee suddenly finds him/herself in a position of authority and greater responsibility. In most cases, the new supervisors are poorly prepared for these new responsibilities. They find themselves requiring additional skills in planning, communicating, motivating, counselling, disciplining, and training, to mention a few; and management expects them to master it all overnight.

Citation

Kumagai, B.T. and Kleiner, B.H. (1995), "Managing the transition to supervision", Work Study, Vol. 44 No. 1, pp. 8-10. https://doi.org/10.1108/00438029510077644