Creating a twenty‐first century army

Abstract

All organizations have to consider how they make themselves fit to compete in the twenty‐first century ‐ to compete for work, resources and recruits. The armed forces are no exception. The US Army has established a process of change covering a number of “business” improvement methodologies and processes. Describes the main components of this performance and quality improvement programme.

Citation

Daniels, S. (1997), "Creating a twenty‐first century army", Work Study, Vol. 46 No. 5, pp. 172-174. https://doi.org/10.1108/00438029710172024