How to read non verbal communication in organisations

Abstract

Highlights non‐verbal communication, crediting it with being a major contribution to communication processes of human beings. Focuses on the non‐verbal messages pervading business organizations, which, if interpreted correctly, reveal the values and culture of an organization. Concludes that much can be learned from the interpretation of the non‐verbal elements present in the culture in which it functions.

Citation

Larson, J. and Kleiner, B.H. (2004), "How to read non verbal communication in organisations", Management Research News, Vol. 27 No. 4/5, pp. 17-22. https://doi.org/10.1108/01409170410784428